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THB Flora Hotel, Puerto Del Carmen

Reina Sofia Puerto del Carmen 35510 - Map
TripAdvisor Traveller Rating
Based on 1727 Reviews

THB Flora Hotel Overview

THB Flora Hotel is an attractive resort located in a peaceful area of Puerto del Carmen's old town. The town centre is just 500 metres away and the beach is 800 metres away.

Surrounded by picturesque gardens, the hotel features two outdoor pools, one specifically for adults and both surrounded by sunbeds and parasols as well as a splash park for the little ones. There's plenty to keep everyone entertained with a games room, hotel-run entertainment for adults and children, a pool table and a playground for the little ones. There's a whole host of evening entertainment with live performances, a mini-disco and favourites like karaoke and bingo.

Studios and apartments at THB Flora Hotel are designed to make guests feel at home. Each has a balcony/ terrace and a kitchen area with a coffee machine, fridge, microwave and kettle along with a flat-screen TV, safe and free WiFi.


Our customers think this is great for...

Family friendly

83%

Great service

55%

No frills

44%


Hotel facilities

  • 24-hour front desk
  • Arcade/game room
  • Area shuttle (Surcharge)
  • Bar/lounge
  • Billiards or pool table
  • Check-in time starts 3:00 PM
  • Check-out by noon
  • Coffee shop or café
  • Currency exchange
  • Dry cleaning/laundry service
  • Garden
  • Gift shop
  • Grocery/convenience store
  • Internet access in public areas - surcharge
  • Massage
  • Nightclub
  • On-site car rental
  • Photocopy machines
  • Poolside bar
  • Restaurant(s) in hotel
  • Safe-deposit box at front desk
  • Shopping on site
  • Snack bar/deli
  • Swimming pool - outdoor
  • Terrace
  • Tours/ticket assistance
  • Wheelchair accessible

Room facilities

  • Alarm clock
  • Balcony
  • Cable/satellite television channels
  • Complimentary toiletries
  • Direct-dial phone
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite television service
  • Shower/bathtub combination
  • Television

Customer Reviews

7/10 Good Based on 167 Customer Reviews

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7/10 Good

19 April 2017

Nice hotel

Arrived home yesterday after staying for 9 days. We stayed in superior 2 bed which was lovely. Very modern just like on the pictures on the website, spacious for a family of five. I was under the impression the hotel building works would be complete but there are still a lot of rooms being renovated and public areas being painted. The main pool is busy and rather noisy as near the bar and restaurant, however, there is another pool where we went which is lovely and quiet. It is rather deep 1.95m deep at shallow end so not for everyone especially young children.we stayed self catering so can't comment on food only the breakfast which we had on the last day which was a standard buffet. 6€pp. The hotel lets you upgrade for 24€pp all inclusive, kids under 11 get 50% discount. The hotel supermarket is expensive but a superdino 3 minute walk. Location is good for everything, furthest is beach a good ten minute walk. I would not recommend the hotel if you are not good on your feet, lots of steps, slopes all around the complex and is situated on the hill which is fairly steep. It's good exercise though after having a meal on the Marina!!!!! My only quibble is the room was only cleaned 4 times during our stay if we had of asked I'm sure the hotel would've been accommodating. All in all we had a good holiday here, yes I would stay again but not in summer holidays purely.because I think when all the rooms are occupied it would be very difficult to get a spot around the pool.

The best thing about my stay was...

The quiet pool was very relaxing. All staff seemed very friendly and public areas very clean.
1/10 Okay

10 February 2017

Tired and worn room

The room we had was tatty with cupboard doors not closing properly, curtain pelmet not hanging straight because of hooks missing. There was a tear in one of the curtains. The folding doors meant to close off the kitchen section were swollen at the bottom making them impossible to use. The television had no remote control. It was very uncomfortable to sit and watch the tv if wished, because only one thin pillow on the bed (the only position to watch from) made a very uncomfortable back rest especially with the hard and loose headboard to lean on. Our room was nearly always shaded from the sun which could make sitting on the veranda a chilly experience.

The best thing about my stay was...

The cleanliness all around the hotel and in the room was very good. The staff always friendly and welcoming with a smile on their faces.
2/10 Okay

29 September 2016

Crawling with ants

Great pool entertainment, rooms poor. Place crawling with ants everywhere, kitchen, sofas, bathroom, toilets and bed's. Didn't sleep until returned home as bedsheets were full of ants

The best thing about my stay was...

Pool outside room

Additional information

The THB Flora Hotel was previously known as Flora Apartments.

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