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Spring Hotel Bitacora, Playa De Las Americas

C/ California, 1 Playa De Las Americas 38660 - Map
TripAdvisor Traveller Rating
Based on 3059 Reviews

Spring Hotel Bitacora Overview

The Hotel Bitacora is a family favourite thanks to its A-star location and pool scene. Plus, it’s only minutes away from the shops, bars and restaurants of Playa de las Americas.

The Hotel Bitacora’s main selling point is its location – the hotel is just a 10-minute walk from the beach and only a bit further from central Playa de las Americas.

Families have it made at this hotel. An adventure playground, two pools and a buffet restaurant.

Please Note: From 1st October until 19th November, the bathrooms at Spring Hotel Bitacora will undergo refurbishment. The work will take place Monday to Friday between the hours of 09:00-18:00hrs.

The hotel will also be renovating the reception area. Most of the work taking place in reception will be aesthetic and therefore more visual disturbance rather than noise provoking however in some specific areas, replacing tiles which will mean sporadic bursts of noise. Throughout this period, the hotel will remain focussed and committed to adhering to the work schedule from 10.00-18.00 on a daily basis.


Our customers think this is great for...

Family friendly

94%

Central location

89%

Great service

84%


Hotel facilities

  • 24-hour front desk
  • Bar/lounge
  • Check-in time ends 11:30 PM
  • Check-in time starts noon
  • Check-out by noon
  • Check-out from 1:00 AM
  • Coffee shop or café
  • Currency exchange
  • Dry cleaning/laundry service
  • Free parking nearby
  • Hair salon
  • Internet access - wireless
  • On-site car rental
  • Restaurant(s) in hotel
  • Room service
  • Safe-deposit box at front desk
  • Swimming pool - outdoor
  • Swimming pool - outdoor seasonal
  • Tennis on site
  • Terrace

Room facilities

  • Air conditioning
  • Balcony
  • Bathtub only
  • Cable/satellite television channels
  • Direct-dial phone
  • Hair dryer
  • Hair dryer (on request)
  • Minibar
  • Phone
  • Private bathroom
  • Television

Customer Reviews

9/10 Fantastic Based on 34 Customer Reviews

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10/10 Amazing

18 June 2015

Brilliant holiday

Just got back after spending a weeks holiday half board at the BitaCora Hotel in Las Americas.Hotel was excellent,found staff very friendly,and very helpful.Our room was immaculate,and cleaned every day by cleaning staff.The restaurant was lovely,the meals were varied to suit everyone's taste.the staff again were a credit to the hotel, providing a first class dining service,one in particular was Isabel,she was excellent,the food in my opinion was exceptional,again to suit every taste.the breaks were nice to with the full English option,and other choices,again all well presented ,and your choices catered for.The pool area was lovely however the sun beds were a little too close together for my liking, but it was still nice to relax by the pool, there's plenty beds so there's no need to rush at the crack of dawn to put towels out to reserve.The hotel is ideally located in the centre of the resort and access to the main shopping areas only a short walk away.My wife enjoyed Harry's bar and the Hard Rock Cafe ,there's numerous bars and restaurants on the strip all equally as good as the other,MamaMia's too fantastic Italian ,situated on the upper level of the shopping centre was for amazing ,the food was delicious, the prices reasonable,and the service excellent.ideal for both couples and families.If you book any trips shop around as we saved 15euro booking tickets to go to Loro park zoo through the hotel,it was cheaper than our travel agent,took an hour to get there and it was worth every penny,and the coach picked up and dropped off at the hotel,couldn't ask for anything better.My wife likes to walk so we walked along the sea front to christiarnos about twenty min walk,here you have multiple gift shops and restaurants .however just be aware ,we got approached by a shop owner and he tried to sell us an iPad for 120euro,these don't work properly,and don't come with any warranty.The beaches are okay, there's 3 nice sandy beaches to choose from, we paid 10 euro for the day,just leave your towels to go off to have a meal at one of the beach front bars, and return no hassle.The holiday for me and my wife was brilliant,first time in Tenerife ,and thoroughly enjoyed every minute,our Hotel as mentioned earlier,was excellent, very impressed with both facilities and the resort.The staff at the Bitacore Hotel,are brilliant ,we will definitely be returning for future holidays,and recommending it to our friends and family. Thankyou to The Bitacore hotel for making our holiday such a brilliant experience.regards Keith and Janet.

The best thing about my stay was...

The hotel,the pleasant staff,the food ,the dancing fountains.
10/10 Amazing

05 October 2014

Fantastic

Had a lovely 7 day stay, great staff all very pleasant and helpful, relaxed atmosphere, clean, excellent menu choice, great location, booked already to go back next year with more friends!

The best thing about my stay was...

Relaxed atmosphere
8/10 Great

28 September 2014

Here's what the booking sites don't tell you ...

Bitacora So here's what the booking sites don't tell you ... Unless you specifically book a superior room you must pay for the safe (2 euro per day) and you also pay for room WIFI (approx 20 euro per week). The only area you can get free WIFI is at Reception - not at the pool or anywhere else. Signal is a bit intermittent. There is a small fridge in the room. If you book a superior room it will face the pool. We booked a standard and requested a pool view and managed to get one without paying extra. But we still had to pay for safe etc. The AR complimentary soap, shampoo etc in all room types. The rooms are big and spacious with free air con which is reasonably quiet. The curtains are blackout so no light gets in which enables a good sleep. The rooms are also fairly quiet. The rooms and the Hotel is spotless! There are no fag ends round the pool! The room was cleaned every day. The cleanliness is a big selling point. There is a flat screen TV but very few English speaking channels. There are no English news channels except French 24 in English! Sometimes you got ITV now and again. Anyway, not there to watch TV! The reception area had lots of comfortable sofas to lounge on. You always got a seat if you wanted one. It's a lovely area, nice and quiet and really spacious. Ok, here's the story with the pool and the sunbeds. If you want a prime location sunbed near the pool and in the sun from morning you literally have to put your towel out at 6.30am! No joke! I went down one morning around 7.45 and they were nearly all gone. It's still dark when the guests put the towels out - they walk about like Zombies half asleep trying to find a bed. If you don't like getting up early you will NOT get a bed - guaranteed! We went in September and the majority of guests were 55+. Not many kids at all but schools were back. The hotel has a kids area that is superb - lots of swings, death slides etc that will keep kids amused for hours! From 16th September men must wear long trousers and no sandals or vest tops. Women can wear anything they like including shorts, vest tops and sandals! It is strictly enforced. Anyone can wear what they like at breakfast. Food is superb quality for a buffet restaurant. Poached salmon, grilled steak, grilled prawns etc. Breakfast is also good with fresh to order omelettes and fried eggs. Plenty of staff on so no long queues. Reception and bar staff are miserable. Let me say it again RECEPTION AND BAR STAFF ARE MISERABLE! The entertainment staff though are great - really friendly and work hard entertaining the guests at the pool with games etc The hotel has two acts on each night - singers etc. We watched it one night and it was awful! Would not recommend that you waste a night no matter how appealing the flyer might be! The hotel doesn't take cash when paying for drinks etc. You must run a tab and pay the bill when you leave. I would go back. It's more at the pricier end of Las Americas but all in all it's worth paying a bit more

The best thing about my stay was...

Cleanliness of the hotel

Additional information

The Spring Hotel Bitacora was previously known as Bitacora.

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