Servatur Puerto Azul, Puerto Rico, Gran Canaria

Avenida. La Cornisa, 13 Puerto Rico Gran Canaria 35130
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TripAdvisor Traveller Rating
Based on 1955 Reviews

Why book With AlphaRooms?

  • No booking fees
  • Includes taxes and charges
  • Proudly operating for 18 years
  • 500,000+ travellers away in 2016
  • 'Best Hotel Booking Website' 2016 & 17
TTA Protection
ATOL bonded
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website

2017 British Travel Awards Winner

2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards: Best Online/Call Centre Travel Agent - Silver 2017 British Travel Awards Winner: Best Hotel Booking Website
TripAdvisor Traveller Rating
Based on 1955 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • Quiet
  • Central location
  • No frills

Hotel Info

Overview

Located on a cliff top, Puerto Azul Amadores is only a few minutes' stroll from the beach, enjoying fantastic views of Puerto Rico Bay. This 3-star property is ideal for families and couples.

 

The AI package includes the following facilities:

·         International buffet breakfast, lunch and dinner at the Sunrise restaurant

·         Twice a week a Canarian and Italian theme buffet takes place

·         Snacks are available between 13:00 & 15:00

·         Ice cream from 10:00-18:00

·         Tea and coffee time with biscuits and pastries is from 16:30-19:00

·         Locally produced alcoholic and non-alcoholic drinks are offered during the meals and also available from 10am to 11pm daily

 

Facilities at the Hotel Puerto Azul include two outdoor swimming pools, tennis courts, a buffet restaurant, a cafe, a poolside bar, a mini market, a sun terrace with panoramic views, and an adults-only chill-out zone with sunbeds and hot tubs. There is also direct access to Puerto Rico Beach. Staff at the hotel organise daily entertainment for all ages.

Apartments at the hotel are modern and include a kitchenette and a lounge with a flat-screen TV and satellite channels. Most apartments have their own balcony with sea views.

 

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency € Euro
  • Plug

Facilities

Hotel facilities

Wifi

  • Internet access - wireless

Pool and Wellness

  • Spa tub
  • Swimming pool - outdoor
  • Massage

Activities

  • Billiards or pool table
  • Arcade/game room
  • Tennis on site
  • Pool table

Food & Drink

  • Snack bar/deli
  • Restaurant(s) in hotel
  • Bar/lounge

Services & Shops

  • Luggage storage
  • On-site car rental
  • Currency exchange
  • Tours/ticket assistance

General Info

  • Check-in time starts 2:00 PM
  • Elevator/lift
  • Garden
  • 24-hour front desk
  • Terrace
  • Grocery/convenience store
  • Check-out by noon
  • Check-out from 7:00 AM
  • Designated smoking areas
  • Check-in time ends midnight

Parking

  • Free parking nearby

Room facilities

Room Amenities

  • Ceiling fan
  • Microwave
  • Alarm clock
  • Refrigerator
  • In-room safe
  • Coffee/tea maker

Internet, TV & Phone

  • Direct-dial phone
  • Phone
  • Cable/satellite television channels
  • Television

Rooms & Comfort

  • Kitchenette
  • Balcony

Bath & Shower

  • Private bathroom
  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency € Euro
  • Plug

Why book With AlphaRooms?

  • No booking fees
  • Includes taxes and charges
  • Proudly operating for 18 years
  • 500,000+ travellers away in 2016
  • 'Best Hotel Booking Website' 2016 & 17
TTA Protection
ATOL bonded
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website

2017 British Travel Awards Winner

2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards: Best Online/Call Centre Travel Agent - Silver 2017 British Travel Awards Winner: Best Hotel Booking Website
TripAdvisor Traveller Rating
Based on 1955 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • Quiet
  • Central location
  • No frills
TripAdvisor Traveller Rating
Based on 1955 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • Quiet
  • Central location
  • No frills

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Location

Attractions Nearby

  • Puerto Rico Beach 0.26 miles
  • Puerto Rico Marina 0.50 miles
  • Amadores Beach 0.51 miles
  • Angry Birds Activity Park 0.51 miles
  • Puerto Rico Shopping Center 0.70 miles
  • Anfi Tauro Golf Course 1.12 miles
  • Playa de Balito 1.20 miles
  • Cura Beach 1.25 miles
  • Lago Taurito Water Park 3.02 miles
  • Mogan Port 3.58 miles
View More

Resort Info

Puerto Rico, Gran Canaria

Puerto Rico lies on the southern coast of Gran Canaria beyond the dunes of Maspalomas to the east. This beautiful resort is built around a lovely bay...
Read more about Puerto Rico

Gran Canaria

Gran Canaria is the southern most of the Canary Islands and is home to one of the largest cities in Spain, Las Palmas. The southern side of the...
Read more about Gran Canaria

Reviews

Servatur Puerto Azul Reviews

TripAdvisor Traveller Rating
Based on 1955 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • Quiet
  • Central location
  • No frills

Servatur Puerto Azul Reviews

  • Customer Reviews
  • TripAdvisor Reviews

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9/10 Fantastic

06 September 2017

My best holiday

Everything was cool!Nice location, enough and clear pools, good poolbar, great panorama.The rooms was also quiet ok, everyday was cleanad.The beach was not far away.The food was also perfect, enough and ggod buffet.

The best thing about my stay was...

Poolbar
1/10 Okay

30 April 2017

Poor

Hi there first impressions poor and tgst was what is was. The good was luke warm at best! As you enter dinning area huge anti bac bottles greet you! Cocktails, wine and yes Sangria from a machine. Drinks very sun standard. Good thing unlimited supply of coke! The walkways were in disrepair and not very lit when walking down hundreds of steps in complex at night. The pool area psinnwas very cracked and pain chipped not very hygienic and safe. Never went in once whole week in sun. I had a very basic room where pipes were everywhere in corridor with bathroom on corridor where you could see people walking when in there. Not good. It is high on the cliff 794 steps to get down and then up in heat. Shoujd have a shuttle bus. No entertainment and mostly no music no atmosphere. Very disappointing def wasn't a good vibe about hotel. Good thing was the staff tried their best. Children every where and very loud geared up fir that and not moving off hotel.

The best thing about my stay was...

The sun was the best bit.
8/10 Great

01 April 2017

Scandinavian hotel

Lots of families with children, that can be annoying. Nice pools and views from room. Poor soundproof in rooms,can hear everything. Food was good, lots of vegetables and fruits ( thumbs up), loved AI pina coladas, very good bar service and friendly staff. Good sized room but could use a refresh.

The best thing about my stay was...

bar
8/10 Great

18 November 2016

Puerto Azul rocks!

Just had 2 great weeks at Puerto Azul and my husband and I really enjoyed our stay (again - stayed in April too). We were in room 2703 overlooking Puerto Rico beach, the harbour, park and shopping centre and the view was awesome! Hotel busy but well organised and all staff friendly and helpful. Food varied and gorgeous and staff worked very hard to keep restaurant and tables clean. Room spacious with kitchenette, kettle, toaster and microwave and all kept clean 5 days a week. Bed very comfy! We didn't really use the pools because we either went walining or went on Puerto Rico beach but did use the adult sunbathing area and Jacuzzi a couple of time - excellent! It was great though to watch the entertainment team keeping the kids happy - they work very hard and look as though they really enjoyed it!

The best thing about my stay was...

Fantastic view and friendly, relaxed atmosphere of hotel
10/10 Amazing

02 September 2016

Another Lovely Stay

Yet again we visited Servatur Puerto Azul, We have stayed at his hotel many many times and cannot really fault this hotel. The hotel was very busy due to school holidays, but this did not bother us at all, as usual it did not phase the staff and they continued their jobs with smiles on their faces. Food is great, staff are very pleasant and helpful. Children had a wonderful time, and made some amazing friends. Only down side to our holiday this time, was the view from the room. We have stayed here many times and had amazing views, but on this occasion we had a not so wonderful view. But saying this, the room could not be faulted, clean and very spacious, and it did have a very very limited sea view. Cannot wait to return again next year.

The best thing about my stay was...

The good accommodation and wonderful weather
10/10 Amazing

16 August 2016

family holiday

Enjoyed every minute hear, clean and spacious rooms, maid in every day apart from Fridays and Sunday's, great pool areas and snack bar, very good bar service and best all-inclusive food we have ever had choice for everyone. Night entertainment not bad little room for improvement.

The best thing about my stay was...

pool and food
6/10 Good

01 August 2016

An OK hotel

The best bit of the hotel was the room. Clean, spacious with a lovely large balcony. Just make sure you get a refurbished room with a sea view. The hotel was clean and the staff were friendly. The food was OK but with any All-Inclusive it gets boring after a few days. They tried a theme night for the food but it wasn't up to much (Mexican). There is only one bar with alcohol (pool bar) and it is very busy and noisy. Self Service beer, wine and soft drinks in plastic cups. You have to queue for spirits and cocktails which are from a premix machine. Staffing levels are low. The entertainment is poor, the mini-disco goes on and on and on...until 10pm most nights at which point the adult act starts. There only seems to be a few entertainment staff employed by the hotel, the others are reps from the tour companies for the kids club. The pools are large and busy. Be prepared to start queuing with your towels at 7.00am ready for when the starting gate opens at 8.00am. Then it's elbows out and show no mercy. We didn't go to Puerto Rico beach, instead we went to Amadores Beach. Its a 20 minute downhill walk but the beach is lovely. It's clean, sandy there are loads of beds(€6 each) and lots of bars and beach shops. Get a taxi back for €3 Avoid the Europa centre at the top of the hill which is an overpriced tourist trap. Poor food and tatty shops.

The best thing about my stay was...

The room
8/10 Great

27 July 2016

Great place to go with a young family

good food and great staff

The best thing about my stay was...

How clean it was and how friendly the staff where
8/10 Great

04 July 2016

Good holiday

Just back from 12 days here, had a really good time ! Food had plenty of variety and worked well with the dinning areas split ideal for families ! Entertainment at night I felt was on to late especially with 6 little kiddies but plenty to do throughout the day with the arranged activities, would defo go back ! Refurbished rooms amazing compared to the average but they are always cleaned and very tidy . Very clean complex only other down fall is the number of lifts to get into to get to the room but manageable

The best thing about my stay was...

Pool area
10/10 Amazing

08 June 2016

Fabulous

We went as a family with two boys 6and10.late May 2016 for 10 nights, Fabulous everything was top notch,the junior suite we picked was very modern with bunk beds for the boys,very clean hotel would definitely book again

The best thing about my stay was...

The pool area,reception,cleanliness