0203 001 0109 - Sales ( 8am - 11pm)
0203 001 0100 - Customer Service ( 8am - 6pm)

TTA Protection
ATOL bonded

British Travel Award Winner
2016, 2017, 2018

At a Glance

TripAdvisor Traveller Rating
Based on 2863 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • No frills
  • Lively
  • Close to the beach
TripAdvisor Traveller Rating
Based on 2863 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • No frills
  • Lively
  • Close to the beach

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Info

TTA Protection
ATOL bonded

British Travel Award Winner
2016, 2017, 2018

Overview

General Information:Santa Susanna Resort provides the best option for holidaying in Santa Susanna. The property is a 3-star venue and is within 2 km from the Santa Susanna, Levante and Les Caletes beaches. The other popular venues such as PARC Francesc Macia and Pau Casals Plaza is another 3km away.

Hotel Information:The hotel Santa Susanna Resort is ideal for families and couples and a paradise for children. The hotel features 2 swimming pools including an outdoor seasonal pool with a Jacuzzi and snack’s area where one can enjoy cheese sandwiches, hot dogs, chips and hamburgers.For convenience, the hotel has a 24-hour with multilingual staff that offers assistance round the clock concerning excursions, car rental, currency exchange.The recreational area is divided into 2 areas where both the adults and kids can enjoy their time. The venue hosts various activities for both adults and kids, which includes live music, disco, karaoke, mini disco for children, drawing and movie night according to the schedule.The other facilities include an internet corner with pool table and electronic games, laundry room and souvenir/convenient store.The on-site restaurant offers buffet meals and serves a variety of cold meats, eggs prepared in different ways, cereals, dairy products, bread and fruit. The evening meals offer a variety of international menus and local cuisine. Picnic service is also available for excursion.

Room Information:The hotel has 215 rooms and distributed on 5 floors. All rooms are outward facing and designed to minimally. The in-room furnishing include a telephone, mini-fridge, digital satellite TV, a safety deposit box, and a terrace/balcony. The bathroom comes furnished with a shower and tub combination, towels, and free toiletries.

Cancellation terms:When booking this property, please be aware that the hotel's own cancellation terms apply: Inside 10 days a cancellation charge of 10.00% will be imposed Inside 3 days a cancellation charge of 30.00% will be imposed No Show a cancellation charge of 50.00% will be imposedThe cancellation terms stated in our website agency agreement do not apply when booking this property.

Important Notice

Tourists staying overnight in this resort will be charged the Catalonia Tourist Tax on ALL hotels. This will be charged locally and is to be paid upon checkout by cash or credit card in local currency.

The room levy amount ranges from €0.50 to €2.48 per adult, per night based (up to 7 nights) on hotel classification.

NOTE:-

Please note that air conditioning will be installed in all rooms and common areas for the next season 2020.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Help with hotel, flight or payment?

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0203 001 0109
0203 001 0109

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0203 001 0109
0203 001 0109

Facilities

Hotel facilities

Wifi

  • Internet access - wireless
  • Free WiFi - Public Areas

Pool and Wellness

  • Gym
  • Swimming Pool - Kids
  • Swimming Pool - Outdoor

Activities

  • Billiards or pool table
  • Kids Club
  • Hair salon
  • Nightclub
  • Arcade Games

Food & Drink

  • Snack bar/deli
  • Breakfast service
  • Restaurant
  • Poolside bar
  • Coffee shop or café

Services & Shops

  • Currency exchange
  • Dry cleaning/laundry service

General Info

  • Elevator/lift
  • Grocery
  • 24-hour front desk

Room facilities

Room Amenities

  • Minibar
  • In-room safe
  • Mini Fridge
  • Iron/ironing board (on request)

Internet, TV & Phone

  • Satellite television service
  • Phone

Rooms & Comfort

  • Balcony
  • Nearest airport
  • Time zone UK + 1 Hour
  • Currency € Euro
  • Plug

Location

map
map

Attractions Nearby

  • Les Caletes Beach 0.50 miles
  • Santa Susanna Beach 0.53 miles
  • Levante Beach 0.86 miles
  • Parc Francesc Macia 1.40 miles
  • Pau Casals Plaza 1.40 miles
  • Pineda de Mar Beach 1.54 miles
  • Marineland 2.51 miles
  • Calella Beach 3.40 miles
  • Roca Grossa 4.25 miles
  • Monastery El Convent in Blane 5.22 miles
View More

Resort Info

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Santa Susanna Resort Reviews

TripAdvisor Traveller Rating
Based on 2863 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • No frills
  • Lively
  • Close to the beach
  • Customer Reviews
  • TripAdvisor Reviews

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5/10 Average

07 October 2019

Got what you paid for

We are just back from santa Susanna resort hotel and it was amazing. Kids loved the pool. Adults loved the food and drink. Entertainment a bit repetitive but kids enjoyed it. Only complaint is Kids club not great. 2 year old and 9 year old went to the pool to the kids club where they had a floating basketball hoop in the pool 2 year old wanted to take a turn. Kids club staff took the ball and the hoop from him and told him no but continued to hand it to another child and then when the child was finished took the ball out of the pool so they choose who the ball goes to rather than the kids being allowed to take turns. Then my little boy wanted to Play another one of their activities and was told no he was to small, but a moment later I seen a smaller child playing the exact game my little one wanted to play.

The best thing about my stay was...

Location
3/10 Okay

12 August 2019

Santa Suzanna resort 19

This hotel as a small pool for size of hotel and loads of lilo in pool and food very repetitive and all loaded in like cattle. You are allowed 2 drinks at time adult children 1 and the drink is very weak and you can que for ages to actually get a drink. Plus be aware if you have a safety deposit box make sure you have receipt for box as I wasn’t given one and lost my 10 euro deposit. Dinner time you have to go to restaurant as snack bar by pool closed between 12.30 and 3pm. When it do open 3pm beware the que is huge. There is a train that takes you into town but you might have to wait a while as the trains are normally quite full already when they arrive at hotel

The best thing about my stay was...

It was cheap but you pay for what you get
9/10 Fantastic

19 July 2018

Amazing time

Lovely hotel, staff amazing and so hardworking! Bedrooms basic yet comfortable! Hotel itself feels so safe and entertainment was perfect for my 5 year old! Huge variety of food at every meal and snacks very satisfying at pool bar!! I and my daughter enjoyed our week so much i have already booked another week in oct and i am only home 3 days :)

The best thing about my stay was...

Everything needed was there in the hotel, could happily spend week in hotel alone and also loved the fact that bar and noise shut down at 11pm! Perfect for families
8/10 Great

18 July 2018

Great time had by all

Good hotel. Needs air con in ALL rooms though. Very busy! Good food. Always something to eat. Clean and tidy.

The best thing about my stay was...

Kids like the pool games and activities through the day
1/10 Okay

25 June 2018

Dont go there

Dont go thetre

The best thing about my stay was...

It was a terrible hotel the room wS like a box when had requested a balcony room because of my wifes disabilies
7/10 Good

15 May 2018

Basic but good

Basic hotel but the staff are very helpful, good for staying in for F1 people.

The best thing about my stay was...

Good food and staff very helpful
10/10 Amazing

24 April 2018

Family Holiday

Just back from one weeks holiday in The Hotel Santa Susana Resort and I would definitely recommend this hotel, the Staff were all very friendly and helpful especially the kids entertainer Felix, Isabella and Reem. The food was delicious and they had a different choice everyday.

The best thing about my stay was...

Great entertainment every night.
5/10 Average

16 July 2017

holiday

mainly family hotel even though most of the children should have still been at school. well out of the central area but has local land train starting at 10 am and finishing at about 10-30pm. Rooms do not have air conditioning. Restaurant well serviced and food of good quality. while we were there occupation of hotel mainly by Scottish, Irish and North Country people, all friendly. Free wi-fi only for 15 mins a day and only 3g reception.

The best thing about my stay was...

all inclusive but drinks served in under 1/2 litre glasses
7/10 Good

08 June 2017

sta susanna resort

Take your own lilo sunbeds a bit uncomfortable after 7 hours sunbathing

The best thing about my stay was...

ice cold beer
8/10 Great

21 May 2017

decent hotel

Great hotel brilliant staff and great weather only fault all inclusive finished at 11

The best thing about my stay was...

Clean friendly and great food