Santa Susanna Resort, Santa Susana, Costa Brava

Crta. Nacional 2, Km 680 Santa Susana 08398
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TripAdvisor Traveller Rating
Based on 2445 Reviews

Why book With AlphaRooms?

  • No booking fees
  • Includes taxes and charges
  • Proudly operating for 18 years
  • 500,000+ travellers away in 2016
  • 'Best Hotel Booking Website' 2016 & 17
TTA Protection
ATOL bonded
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website

2017 British Travel Awards Winner

2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards: Best Online/Call Centre Travel Agent - Silver 2017 British Travel Awards Winner: Best Hotel Booking Website
TripAdvisor Traveller Rating
Based on 2445 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • No frills
  • Lively
  • Close to the beach

Hotel Info

Overview

General Information:
Santa Susanna Resort provides the best option for holidaying in Santa Susanna. The property is a 3-star venue and is within 2 km from the Santa Susanna, Levante and Les Caletes beaches. The other popular venues such as PARC Francesc Macia and Pau Casals Plaza is another 3km away.


Hotel Information:
The hotel Santa Susanna Resort is ideal for families and couples and a paradise for children. The hotel features 2 swimming pools including an outdoor seasonal pool with a Jacuzzi and snack’s area where one can enjoy cheese sandwiches, hot dogs, chips and hamburgers.
For convenience, the hotel has a 24-hour with multilingual staff that offers assistance round the clock concerning excursions, car rental, currency exchange.
The recreational area is divided into 2 areas where both the adults and kids can enjoy their time. The venue hosts various activities for both adults and kids, which includes live music, disco, karaoke, mini disco for children, drawing and movie night according to the schedule.
The other facilities include an internet corner with pool table and electronic games, laundry room and souvenir/convenient store.
The on-site restaurant offers buffet meals and serves a variety of cold meats, eggs prepared in different ways, cereals, dairy products, bread and fruit. The evening meals offer a variety of international menus and local cuisine. Picnic service is also available for excursion.


Room Information:
The hotel has 215 rooms and distributed on 5 floors. All rooms are outward facing and designed to minimally. The in-room furnishing include a telephone, mini-fridge, digital satellite TV, a safety deposit box, and a terrace/balcony. The bathroom comes furnished with a shower and tub combination, towels, and free toiletries.

Cancellation terms:
When booking this property, please be aware that the hotel's own cancellation terms apply:
Inside 10 days a cancellation charge of 10.00% will be imposed
Inside 3 days a cancellation charge of 30.00% will be imposed
No Show a cancellation charge of 50.00% will be imposed
The cancellation terms stated in our website agency agreement do not apply when booking this property.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

  • Nearest airport
  • Time zone UK + 1 Hour
  • Currency € Euro
  • Plug

Facilities

Hotel facilities

Wifi

  • Internet access - wireless
  • Free WiFi - Public Areas

Pool and Wellness

  • Gym
  • Swimming Pool - Kids
  • Swimming Pool - Outdoor

Activities

  • Billiards or pool table
  • Kids Club
  • Hair salon
  • Nightclub
  • Arcade Games

Food & Drink

  • Snack bar/deli
  • Breakfast service
  • Restaurant
  • Poolside bar
  • Coffee shop or café

Services & Shops

  • Currency exchange
  • Dry cleaning/laundry service

General Info

  • Elevator/lift
  • Grocery
  • 24-hour front desk

Room facilities

Room Amenities

  • Minibar
  • In-room safe
  • Mini Fridge
  • Iron/ironing board (on request)

Internet, TV & Phone

  • Satellite television service
  • Phone

Rooms & Comfort

  • Balcony
  • Nearest airport
  • Time zone UK + 1 Hour
  • Currency € Euro
  • Plug

Why book With AlphaRooms?

  • No booking fees
  • Includes taxes and charges
  • Proudly operating for 18 years
  • 500,000+ travellers away in 2016
  • 'Best Hotel Booking Website' 2016 & 17
TTA Protection
ATOL bonded
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website

2017 British Travel Awards Winner

2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards: Best Online/Call Centre Travel Agent - Silver 2017 British Travel Awards Winner: Best Hotel Booking Website
TripAdvisor Traveller Rating
Based on 2445 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • No frills
  • Lively
  • Close to the beach
TripAdvisor Traveller Rating
Based on 2445 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • No frills
  • Lively
  • Close to the beach

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Location

Attractions Nearby

  • Les Caletes Beach 0.50 miles
  • Santa Susanna Beach 0.53 miles
  • Levante Beach 0.86 miles
  • Parc Francesc Macia 1.40 miles
  • Pau Casals Plaza 1.40 miles
  • Pineda de Mar Beach 1.54 miles
  • Marineland 2.51 miles
  • Calella Beach 3.40 miles
  • Roca Grossa 4.25 miles
  • Monastery El Convent in Blane 5.22 miles
View More

Resort Info

Santa Susana, Costa Brava

Santa Susana on the Costa Brava region of Spain, is a lively resort in summer when it has warm days and a gentle breeze in the evenings. The old town...
Read more about Santa Susana

Costa Brava

The Costa Brava is an incredibly diverse area of mainland Spain. Situated in the north east of Spain, the rugged coast runs from Blanes in the south...
Read more about Costa Brava

Reviews

Santa Susanna Resort Reviews

TripAdvisor Traveller Rating
Based on 2445 Reviews
3.5

Recommended for

  • Family friendly
  • Great service
  • No frills
  • Lively
  • Close to the beach

Santa Susanna Resort Reviews

  • Customer Reviews
  • TripAdvisor Reviews

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7/10 Good

15 May 2018

Basic but good

Basic hotel but the staff are very helpful, good for staying in for F1 people.

The best thing about my stay was...

Good food and staff very helpful
10/10 Amazing

24 April 2018

Family Holiday

Just back from one weeks holiday in The Hotel Santa Susana Resort and I would definitely recommend this hotel, the Staff were all very friendly and helpful especially the kids entertainer Felix, Isabella and Reem. The food was delicious and they had a different choice everyday.

The best thing about my stay was...

Great entertainment every night.
5/10 Average

16 July 2017

holiday

mainly family hotel even though most of the children should have still been at school. well out of the central area but has local land train starting at 10 am and finishing at about 10-30pm. Rooms do not have air conditioning. Restaurant well serviced and food of good quality. while we were there occupation of hotel mainly by Scottish, Irish and North Country people, all friendly. Free wi-fi only for 15 mins a day and only 3g reception.

The best thing about my stay was...

all inclusive but drinks served in under 1/2 litre glasses
7/10 Good

08 June 2017

sta susanna resort

Take your own lilo sunbeds a bit uncomfortable after 7 hours sunbathing

The best thing about my stay was...

ice cold beer
8/10 Great

21 May 2017

decent hotel

Great hotel brilliant staff and great weather only fault all inclusive finished at 11

The best thing about my stay was...

Clean friendly and great food
4/10 Average

10 October 2016

not good

Even for a budget hotel the standard wasn't great. The bed was one of the most uncomfortable I've ever slept in and the pillows felt like bags of rocks, though the bed linen and towels were clean and changed often. The food was plentiful and there was a reasonable variety but everything that should have been hot was at best lukewarm and at worst stone cold. The cost of wi-fi, fridge and safe was extortionate in my opinion - 20 euro per week per item for wi-fi and at that we lost the connection frequently despite having a strong signal. The staff were friendly and helpful generally. The pool area would be nice if there were more room but there is nowhere near enough space for the quantity of guests, so I dread to think what it would be like in high season. The children's pool is nice but the slides are under utilised and the splash park area would be better used as extra space for sun beds as that was barely used by anybody in the 2 weeks we were there The night before we left a group of "hens" and "stags" arrived and their behaviour in the dining room was a disgrace to say the least. I was one of several complaining at the reception desk that it wasn't what's expected of a hotel that considers itself a family resort. I've stayed in plenty of AI 3* hotels and this would have to be the worst.

The best thing about my stay was...

the weather
4/10 Average

31 August 2016

DO NOT GO IN JULY/AUGUST!!!! NO AIR CON!!!!

Stayed here twice, once at end of July and again last weekend - positives, food good, snack bar great, bar staff all lovely and friendly, road train good, beds comfy. Negatives, what hotel in Spain doesn't have air conditioning in the rooms???!!!! it was awful and to top it off you had to pay to hire a fan cost 15 euros to stop yourself melting!!! I would never stay there again purely on that basis and would not recommend it to anyone. After my first stay I emailed the manager to practically beg for a cooler room as I was going back again but I just got the standard reply of we will do our best!!! If the room I got was their best then jeez!!!! I felt that I was giving them a chance to redeem themselves but they didn't really seem bothered at all, also no room to shower if you have a later flight so yu get to sit in 30 degree heat and then travel home nice!!! Although you could pay 40 euros for another room which I felt was a ridiculous amount just to have a shower!!! It is a shame as most things about the hotel were good but both trips were spoiled for me and when you work hard to pay over the odds for your summer holiday it is a big disappointment ;(

The best thing about my stay was...

The friendly bar staff and the food
6/10 Good

13 July 2016

Very good but no air con

Stopped 5th July for 1 week paid for room but was told I had paid economy room which meant annexe room in loft with small window which wasn't no good for 4 off us .we had to pay 15euros extra a night to get a room with balcony.which on second night 1 came available.so we moved rooms which was much better but still at night very hot . We hired two fans 25 euros each but they where unable to cope with the heat.the hotel is spotless they never stop cleaning food very good and hotel staff very friendly.would stop again but not in mid summer . Be careful when you book regrading your room there was only one choice when I booked which says economy which means loft room which isn't very nice.

The best thing about my stay was...

Good food train ride very clean but basic
10/10 Amazing

25 May 2016

We would go back!

This hotel and resort is fantastic! We got there on 11th May and was greeted my fantastic receptionists who were very good at English! The rooms were basic but we wasn't spending most our time in there but everything was cleaned everyday new linen and bath sheets everyday! The pool area was great catch the sun wherever you go! The food.. Where do I even start AMAZING! So much choice breakfast lunch dinner and snacks so much choice we loved every meal and all the options! Lots of different choices for alcohol which opened at 10! A local supermarket was right next door and little walk was a lidl! Couldn't fault anything! Fantastic weather amazing staff. Entertainment was different every night and the free train to the beach and town was great and easy to use! We are planning on going back this year!

The best thing about my stay was...

Everything! The area was perfect!
10/10 Amazing

20 May 2016

excellent hotel

lovely hotel staff were very friendly and helpful cant fault the place

The best thing about my stay was...

everything from the pool to the staff to the food