At a Glance
Board basis explained
Board basis explained
...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.
...means that breakfast, lunch and evening meals, are included in the price.
...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.
...means that breakfast is included in the price.
...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.
...means that no meals or drinks are included in the price.
General Information:Santa Susanna Resort provides the best option for holidaying in Santa Susanna. The property is a 3-star venue and is within 2 km from the Santa Susanna, Levante and Les Caletes beaches. The other popular venues such as PARC Francesc Macia and Pau Casals Plaza is another 3km away.
Hotel Information:The hotel Santa Susanna Resort is ideal for families and couples and a paradise for children. The hotel features 2 swimming pools including an outdoor seasonal pool with a Jacuzzi and snack’s area where one can enjoy cheese sandwiches, hot dogs, chips and hamburgers.For convenience, the hotel has a 24-hour with multilingual staff that offers assistance round the clock concerning excursions, car rental, currency exchange.The recreational area is divided into 2 areas where both the adults and kids can enjoy their time. The venue hosts various activities for both adults and kids, which includes live music, disco, karaoke, mini disco for children, drawing and movie night according to the schedule.The other facilities include an internet corner with pool table and electronic games, laundry room and souvenir/convenient store.The on-site restaurant offers buffet meals and serves a variety of cold meats, eggs prepared in different ways, cereals, dairy products, bread and fruit. The evening meals offer a variety of international menus and local cuisine. Picnic service is also available for excursion.
Room Information:The hotel has 215 rooms and distributed on 5 floors. All rooms are outward facing and designed to minimally. The in-room furnishing include a telephone, mini-fridge, digital satellite TV, a safety deposit box, and a terrace/balcony. The bathroom comes furnished with a shower and tub combination, towels, and free toiletries.
Cancellation terms:When booking this property, please be aware that the hotel's own cancellation terms apply: Inside 10 days a cancellation charge of 10.00% will be imposed Inside 3 days a cancellation charge of 30.00% will be imposed No Show a cancellation charge of 50.00% will be imposedThe cancellation terms stated in our website agency agreement do not apply when booking this property.
Tourists staying overnight in this resort will be charged the Catalonia Tourist Tax on ALL hotels. This will be charged locally and is to be paid upon checkout by cash or credit card in local currency.
The room levy amount ranges from €0.50 to €2.48 per adult, per night based (up to 7 nights) on hotel classification.
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- Internet access - wireless
- Free WiFi - Public Areas
Pool and Wellness
- Swimming Pool - Kids
- Swimming Pool - Outdoor
- Billiards or pool table
- Kids Club
- Hair salon
- Arcade Games
Food & Drink
- Snack bar/deli
- Breakfast service
- Poolside bar
- Coffee shop or café
Services & Shops
- Currency exchange
- Dry cleaning/laundry service
- 24-hour front desk
- In-room safe
- Mini Fridge
- Iron/ironing board (on request)
Internet, TV & Phone
- Satellite television service
Rooms & Comfort
- Les Caletes Beach 0.50 miles
- Santa Susanna Beach 0.53 miles
- Levante Beach 0.86 miles
- Parc Francesc Macia 1.40 miles
- Pau Casals Plaza 1.40 miles
- Pineda de Mar Beach 1.54 miles
- Marineland 2.51 miles
- Calella Beach 3.40 miles
- Roca Grossa 4.25 miles
- Monastery El Convent in Blane 5.22 miles
- Pinya de Rosa Botanical Garden 6.00 miles
- Treumal Beach 6.27 miles
- Santa Cristina's Shrine 6.29 miles
- Santa Cristina Beach 6.40 miles
- Gnomo Park 6.49 miles
- Cala Boadella Beach 6.69 miles
- Pitch and Putt Papalus Golf Club 6.78 miles
- Santa Clotilde Gardens 6.84 miles
- Fenals Beach 7.19 miles
- at_a_glance_airport Girona (Gerona) GRO50m
Santa Susana, Costa Brava
Santa Susanna Resort Reviews
- Customer Reviews
- TripAdvisor Reviews
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19 July 2018
Noreena Griffin, Ireland
Lovely hotel, staff amazing and so hardworking! Bedrooms basic yet comfortable! Hotel itself feels so safe and entertainment was perfect for my 5 year old! Huge variety of food at every meal and snacks very satisfying at pool bar!! I and my daughter enjoyed our week so much i have already booked another week in oct and i am only home 3 days :)
The best thing about my stay was...Everything needed was there in the hotel, could happily spend week in hotel alone and also loved the fact that bar and noise shut down at 11pm! Perfect for families
18 July 2018
Great time had by all
Good hotel. Needs air con in ALL rooms though. Very busy! Good food. Always something to eat. Clean and tidy.
The best thing about my stay was...Kids like the pool games and activities through the day
25 June 2018
Dont go there
Colin Taylor, Dagenham
Dont go thetre
The best thing about my stay was...It was a terrible hotel the room wS like a box when had requested a balcony room because of my wifes disabilies
15 May 2018
Basic but good
F1 traveler, Ireland
Basic hotel but the staff are very helpful, good for staying in for F1 people.
The best thing about my stay was...Good food and staff very helpful
24 April 2018
Just back from one weeks holiday in The Hotel Santa Susana Resort and I would definitely recommend this hotel, the Staff were all very friendly and helpful especially the kids entertainer Felix, Isabella and Reem. The food was delicious and they had a different choice everyday.
The best thing about my stay was...Great entertainment every night.
16 July 2017
english pensioner, England
mainly family hotel even though most of the children should have still been at school. well out of the central area but has local land train starting at 10 am and finishing at about 10-30pm. Rooms do not have air conditioning. Restaurant well serviced and food of good quality. while we were there occupation of hotel mainly by Scottish, Irish and North Country people, all friendly. Free wi-fi only for 15 mins a day and only 3g reception.
The best thing about my stay was...all inclusive but drinks served in under 1/2 litre glasses
08 June 2017
sta susanna resort
mr d Blackburn, washington. uk
Take your own lilo sunbeds a bit uncomfortable after 7 hours sunbathing
The best thing about my stay was...ice cold beer
21 May 2017
Peter Cambridge, Scotland
Great hotel brilliant staff and great weather only fault all inclusive finished at 11
The best thing about my stay was...Clean friendly and great food
10 October 2016
Lesley, United Kingdom
Even for a budget hotel the standard wasn't great. The bed was one of the most uncomfortable I've ever slept in and the pillows felt like bags of rocks, though the bed linen and towels were clean and changed often. The food was plentiful and there was a reasonable variety but everything that should have been hot was at best lukewarm and at worst stone cold. The cost of wi-fi, fridge and safe was extortionate in my opinion - 20 euro per week per item for wi-fi and at that we lost the connection frequently despite having a strong signal. The staff were friendly and helpful generally. The pool area would be nice if there were more room but there is nowhere near enough space for the quantity of guests, so I dread to think what it would be like in high season. The children's pool is nice but the slides are under utilised and the splash park area would be better used as extra space for sun beds as that was barely used by anybody in the 2 weeks we were there The night before we left a group of "hens" and "stags" arrived and their behaviour in the dining room was a disgrace to say the least. I was one of several complaining at the reception desk that it wasn't what's expected of a hotel that considers itself a family resort. I've stayed in plenty of AI 3* hotels and this would have to be the worst.
The best thing about my stay was...the weather
31 August 2016
DO NOT GO IN JULY/AUGUST!!!! NO AIR CON!!!!
Mrs M, Fleetwood, Lancs
Stayed here twice, once at end of July and again last weekend - positives, food good, snack bar great, bar staff all lovely and friendly, road train good, beds comfy. Negatives, what hotel in Spain doesn't have air conditioning in the rooms???!!!! it was awful and to top it off you had to pay to hire a fan cost 15 euros to stop yourself melting!!! I would never stay there again purely on that basis and would not recommend it to anyone. After my first stay I emailed the manager to practically beg for a cooler room as I was going back again but I just got the standard reply of we will do our best!!! If the room I got was their best then jeez!!!! I felt that I was giving them a chance to redeem themselves but they didn't really seem bothered at all, also no room to shower if you have a later flight so yu get to sit in 30 degree heat and then travel home nice!!! Although you could pay 40 euros for another room which I felt was a ridiculous amount just to have a shower!!! It is a shame as most things about the hotel were good but both trips were spoiled for me and when you work hard to pay over the odds for your summer holiday it is a big disappointment ;(
The best thing about my stay was...The friendly bar staff and the food
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