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Santa Monica, Salou

C/Falset, 1 Salou 43840 - Map
TripAdvisor Traveller Rating
Based on 319 Reviews

Santa Monica Overview

Santa Monica hotel is situated in the Falset street at 250 meters from the beach, at 500 meters from the centre and at a few minutes from the bars and disco zone.

The hotel has an outdoor pool with children's area and a sun terrace lined with sun loungers and parasols. Enjoy a range of entertainment including flamenco, live music and a disco. The buffet style restaurant has themed evenings and a children's buffet.

Rooms at Santa Monica open onto a balcony and terrace and feature air conditioning, safe (payable locally), TV and a telephone.


Our customers think this is great for...

Close to the beach

76%

Central location

76%

Family friendly

53%


Hotel facilities

  • 24-hour front desk
  • Area shuttle (Surcharge)
  • Bar/lounge
  • Breakfast service
  • Check-in time starts 2:00 PM
  • Check-out by noon
  • Children's club
  • Coffee shop or café
  • Currency exchange
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Luggage storage
  • Restaurant(s) in hotel
  • Swimming pool - outdoor
  • Swimming pool - outdoor seasonal
  • Terrace
  • Tours/ticket assistance
  • Wheelchair accessible

Room facilities

  • Balcony
  • Bathtub only
  • Cable/satellite television channels
  • Direct-dial phone
  • In-room safe
  • Phone
  • Private bathroom
  • Satellite television service

Customer Reviews

6/10 Good Based on 16 Customer Reviews

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4/10 Average

20 August 2016

all inclusive is a joke

stayed here for 13 days all inclusive as part of a group with 6 adults 6 children....upon arrival reception staff were polite and helpful...the morning after check in we went down to have breakfast to find the breakfast was cold, we presumed this was because it was 9.30 and breakfast had been opened since 8am but every day we went it was cold regardless of time, so we ended up skipping breakfast and having the snacks that opened at 11am. when we went to the kids club with the kids it was full of luggage from people waiting to check out...when the clud did run it lasted 30 mins ...the daytime activities consisted of 15 mins water aerobics on 1 or 2 days that was it really the night time entertainment was rediculious it did not start till 10pm and was uncaptivating everybody seemed bored including the entertainers....the all inclusive states snacks 11am-1 pm, 3pm-7pm, 9pm-11pm....out of the 13 days we stayed here they ran out of bread for sandwiches then cheese, the following day they had no buns for burgers and hot dogs, they ran out of chips over the weekend we were told there were no deliveries but they did not get chips back till the Tuesday...they also ran out of 7-up another day ....the all inclusive icecreams were non existant in snack bar my daughter wud go up and ask for one at 11am and get one my son would go up immediately after her to be told they were all gone....when the kids wud go up for drinks the bar staff would tut and say drink, drink, drink...giving out ....you had to order snacks from the bar and would have to wait a long time to get your food....the same with drinks really ....one day two of the bar staff had a verbal argument infront of me and my kids....the food in the restaurant is ok you wouldn't starve but is repetitive with lunch and dinner being practacly the same....when I booked these rooms I asked for a cot on arrival as I was travelling with a 10mth old....there was no cot provided so I enquired at reception and was told it would cost 55 euro to hire a cot from them and a 20 euro deposit.....I also asked for a kettle so I could make bottles and was told it would be 20 euro rental and 10 deposit ...it is also 10 euro deposit for t.v remote and the local taxes average 7-10 euro per room...all payable on arrival....the rooms were lovely and kept very clean everyday...the cleaning staff and Jamie who works behind the bar are the only descent staff this place have...I don't usually complain about all inclusive as im aware you cant please everybody and they try to to cover all tastes but here was a joke they would just tell you sorry don't have it like you should just be greatfull with what you have when in actual fact you have paid in advance for this service to be told they don't have what you want....the staff are rude and the entertainment was a big disappointment which ment we ate out a good few nights and had to go out to find entertainment for the kids who were so bored from the lack of day time entertainment ....the pool does not allow inflateables but its not signed posted anywhere so like us and many more who spent 10 euro plus per inflateable they were left on the balcony ....the location was good but not suitable for families as the entertainment is a joke what they post up on the entertainment bored in the morning could be changed by evening to family games which consisted of a girl trowing water balloons at 10pm ....the lifts are a night mare my daughter got stuck in it as the min you get out the door slams and the lift takes off luckly she was old enough to press her level number again but another woman who was trvelling with a 1-2 yr old got out of the lit with bags and the child was following when the door slammed and the lift took off the child was screaming the mother did not know what to do she had to run the stairs to see where the lift would stop while I waited on the ground floor to see would the lift come back down ....she found her child on the 3rd floor screaming and inconsolable...there is no button to open the lift from inside\outside it really is a nightmare....I would not recommend this for families at all

The best thing about my stay was...

the cleaning staff and jamie who worked in the snack bar
8/10 Great

11 August 2016

Very clean, low entertainment

I stayed with 3 children and parents, I had a single parent room. Rooms was cleaned every day. Food was good. Restaurant manager was nice, helpful. The pool area was clean with many loungers,these dont recline at all. Just lie down flat. Dont rely on wifi this is poor. The hotel is set on a hill, not recommended for wheelchairs and prams. Short cut to local shops, come out the hotel turn right go down the hill towards kiss nightclub, this saves alot of walking No entertainment, entertainment at the eve starts at 10pm. If traveling with children ask for a pool view room. Poolside cocktail bar does not open. The bar staff are rude, drinks are all served in paper cups, even coffee The entertainment girl,rebecca does her best. But no child club. The pool kept us entertained The beach, nice. Sea dirty. Lots of seaweed

The best thing about my stay was...

Pool
6/10 Good

23 July 2016

Don't Believe What You Read Make Your Mind Up

After reading several of the reviews we were a little unsure of what to expect. Shouldn't have been worried at all really, friendly staff, very clean throughout. Rooms cleaned daily. The only down fall was the choice of food throughout the week and it was very repetitive . Brillant location very close to town and beach.

The best thing about my stay was...

Location

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