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Sandos Caracol Eco Resort and Spa, Playa Del Carmen

Carretera Chetumal Pto Juarez Km 295 Riviera Maya 77710 - Map
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Based on 12606 Reviews
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  • customer reviews

Sandos Caracol Eco Resort and Spa Overview

Sandos Caracol Eco Resort and Spa is set on Playa del Carmen Beach, overlooking Cozumel Island.

The hotel features 2 outdoor swimming pools with an aqua park for kids where they can cool off and play, with 17 slides and splash areas. Parents can relax poolside in the warm Caribbean sun of Playa del Carmen. The professionally supervised Kids Club offers a range of activities like a playground, crafts, TV and sports for children aged 4-12 years. WiFi is available for free in public areas. Give in to relaxation with a well-equipped gym and a full spa with a variety of massages and treatments.

Rooms at Sandos Caracol and spacious and bright with amenities such as air conditioning, a laptop-size safe, mini bar and a cable TV. A balcony or terrace is also provides with garden, pool or jungle views.

Take in the tropical surroundings of the Rivieria Maya with a trek through the jungle, a romantic river ride or a swim the natural cenote.

Sandos Caracol Eco Resort and Spa Overview

Sandos Caracol Eco Resort and Spa is set on Playa del Carmen Beach, overlooking Cozumel Island.

The hotel features 2 outdoor swimming pools with an aqua park for kids where they can cool off and play, with 17 slides and splash areas. Parents can relax poolside in the warm Caribbean sun of Playa del Carmen. The professionally supervised Kids Club offers a range of activities like a playground, crafts, TV and sports for children aged 4-12 years. WiFi is available for free in public areas. Give in to relaxation with a well-equipped gym and a full spa with a variety of massages and treatments.

Rooms at Sandos Caracol and spacious and bright with amenities such as air conditioning, a laptop-size safe, mini bar and a cable TV. A balcony or terrace is also provides with garden, pool or jungle views.

Take in the tropical surroundings of the Rivieria Maya with a trek through the jungle, a romantic river ride or a swim the natural cenote.


Hotel facilities

  • 24-hour front desk
  • Airport transportation
  • Arcade/game room
  • ATM/banking
  • Audio-visual equipment
  • Babysitting or childcare
  • Bar/lounge
  • Beach/pool umbrellas
  • Beauty services
  • Billiards or pool table
  • Business services
  • Check-in time starts 3:00 PM
  • Check-out by noon
  • Children's club
  • Computer rental
  • Concierge desk
  • Concierge services
  • Creche (nursery)
  • Currency exchange
  • Designated smoking areas
  • Designated smoking areas (fines apply)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Fitness facilities
  • Free parking on site
  • Full-service spa
  • Garden
  • Gift shop
  • Golf course on site
  • Hair salon
  • Health club
  • Laundry facilities
  • Luggage storage
  • Massage
  • Medical assistance available
  • Multilingual staff
  • Nightclub
  • Number of floors 3
  • Number of spa tubs 5
  • One meeting/conference room
  • On-site car rental
  • Patio
  • Pool table
  • Poolside bar
  • Porter/bellhop
  • Private beach
  • Restaurant(s) in hotel
  • Rooftop terrace
  • Sauna
  • Security guard
  • Shopping on site
  • Snack bar/deli
  • Spa on site
  • Spa tub
  • Steam room
  • Suitable for children
  • Supervised childcare/activities
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Swim-up bar
  • Technology support staff
  • Tennis on site
  • Total number of rooms 956
  • Tour assistance
  • Tours/ticket assistance
  • Use of nearby fitness center (complimentary)
  • Waterpark
  • Wedding services
  • Wired (high-speed) Internet access - surcharge
  • Wireless (high-speed) Internet access - surcharge

Room facilities

  • Air conditioning
  • Balcony
  • Beach view
  • Blackout drapes/curtains
  • Cable television service
  • Ceiling fan
  • Climate control
  • Clock radio
  • Complimentary bottled water
  • Complimentary toiletries
  • Cribs/infant beds available on request
  • Daily housekeeping
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Garden view
  • Hair dryer
  • Handheld showerhead
  • In-room massage available
  • In-room safe
  • Iron/ironing board (on request)
  • Makeup/shaving mirror
  • Minibar
  • Pool view
  • Private bathroom
  • Rollaway beds available on request
  • Sea view
  • Shower only
  • Television
  • Turndown service
  • Wake-up calls
  • Window opens

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Additional information

The Sandos Caracol Eco Resort and Spa was previously known as Sandos Caracol Beach Resort and Spa.

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