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Pomme D'Or Hotel, St Helier

Liberation Square St Helier Jersey JE1 3UF - Map
TripAdvisor Traveller Rating
Based on 1506 Reviews
  • overview
  • customer reviews

Pomme D'Or Hotel Overview

The Pomme d’Or combines strong traditions of guest hospitality and care with a contemporary design, located a short stroll from Jersey’s main shopping and business district. The 'Pomme', as the hotel is affectionately known, has recently benefited from a £5million refurbishment programme. The guest bedrooms are air-conditioned with digital TV, free WiFi internet access, radio, telephone, trouser press, hair dryer, tea and coffee facilities. The majority of rooms at the hotel are non-smoking and availability of smoking rooms cannot be guaranteed. The hotel boasts various menus across its restaurants, including a la carte, buffets, a carvery and fish dishes. There are also informal bars for guest’s relaxation, some with public internet points and free WiFi usage, as found throughout the hotel. In the evening, the cocktail shaker moves into overtime and the bar becomes a focal point for St Helier's social scene. As well as the various restaurants and bars 24 hour room service is available to hotel guests. The Pomme d'Or Hotel has 12 function rooms to accommodate between 10 and 300 people. Business guests can benefit from the refurbished technical facilities and air conditioning. Guests are welcome to plan social functions in these rooms also. Guests staying at the Pomme d'Or Hotel can enjoy the use of Jersey's only all-weather fun-pool situated at the Merton Hotel. This facility is available free of charge to guests. The Merton Aquadome also offers visitors a new fitness centre with gym, steam room, sauna, spa and children’s pool. The hotel also has an outdoor tennis court. PLEASE NOTE: The outdoor pool will be closed from 6th November 2006 until 30th March 2007.

Pomme D'Or Hotel Overview

The Pomme d’Or combines strong traditions of guest hospitality and care with a contemporary design, located a short stroll from Jersey’s main shopping and business district. The 'Pomme', as the hotel is affectionately known, has recently benefited from a £5million refurbishment programme. The guest bedrooms are air-conditioned with digital TV, free WiFi internet access, radio, telephone, trouser press, hair dryer, tea and coffee facilities. The majority of rooms at the hotel are non-smoking and availability of smoking rooms cannot be guaranteed. The hotel boasts various menus across its restaurants, including a la carte, buffets, a carvery and fish dishes. There are also informal bars for guest’s relaxation, some with public internet points and free WiFi usage, as found throughout the hotel. In the evening, the cocktail shaker moves into overtime and the bar becomes a focal point for St Helier's social scene. As well as the various restaurants and bars 24 hour room service is available to hotel guests. The Pomme d'Or Hotel has 12 function rooms to accommodate between 10 and 300 people. Business guests can benefit from the refurbished technical facilities and air conditioning. Guests are welcome to plan social functions in these rooms also. Guests staying at the Pomme d'Or Hotel can enjoy the use of Jersey's only all-weather fun-pool situated at the Merton Hotel. This facility is available free of charge to guests. The Merton Aquadome also offers visitors a new fitness centre with gym, steam room, sauna, spa and children’s pool. The hotel also has an outdoor tennis court. PLEASE NOTE: The outdoor pool will be closed from 6th November 2006 until 30th March 2007.

Our customers think this is great for...

100%

Central location

94%

Great service

70%

Good for shopping


Hotel facilities

  • 24-hour front desk
  • Air-conditioned public areas
  • Audio-visual equipment
  • Babysitting or childcare
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Business services
  • Carte Blanche
  • Check-in time ends 11:30 PM
  • Check-in time starts 2:00 PM
  • Check-out by 9:00 AM
  • Coffee shop or café
  • Concierge services
  • Conference center
  • Currency exchange
  • Discover
  • Dry cleaning/laundry service
  • Elevator/lift
  • Eurocard
  • Event catering
  • Exhibit space
  • Fitness facilities
  • Free breakfast
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Gift shop
  • Golf course on site
  • Half board rates available
  • Internet access - wireless
  • Internet point
  • JCB International
  • Laundry facilities
  • Luggage storage
  • Medical assistance available
  • Multilingual staff
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Number of buildings/towers 1
  • Number of floors 5
  • Number of meeting/conference rooms 10
  • Number of restaurants 2
  • One meeting/conference room
  • On-site car rental
  • On-site medical assistance available
  • Parking nearby
  • Pets not allowed
  • Photocopy machines
  • Porter/bellhop
  • Preferential Card
  • Restaurant(s) in hotel
  • Room service
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Secretarial services
  • Shoe shine
  • Smoke-free property
  • Snack bar/deli
  • Suitable for children
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Technology support staff
  • Television in lobby
  • Tennis on site
  • Total number of rooms 143
  • Tour assistance
  • Tours/ticket assistance
  • Use of nearby fitness center (complimentary)
  • Wedding services
  • Wheelchair accessible

Room facilities

  • Air conditioning
  • Bathrobes
  • Bathtub only
  • Cable television service
  • Cable/satellite television channels
  • City view
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Courtyard view
  • Cribs/infant beds available on request
  • Daily housekeeping
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding
  • Flat-panel television
  • Free Wi-Fi
  • Hair dryer
  • Hair dryer (on request)
  • In-room safe
  • Internet access - wireless
  • Iron/ironing board
  • LCD television
  • Makeup/shaving mirror
  • Non-smoking only
  • Pay movies
  • Phone
  • Private bathroom
  • Sewing kit
  • Shower only
  • Shower/bathtub combination
  • Television
  • Trouser press
  • Turndown service (on request)
  • Wake-up calls
  • Window opens

Customer Reviews

9/10 Fantastic Based on 21 Customer Reviews

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10/10 Amazing

11 July 2015

70 th birthday withmy daughter

We had a special 2 days. the hotel siuted us perfectly.

The best thing about my stay was...

the hotel staff. all so welcoming and ready to help
10/10 Amazing

06 April 2015

Wonderful stay

We stayed at the Pomme D'Or over Easter and had a wonderful stay. Large room and bathroom, bath robes and the comfiest bed. Breakfast was a great selection of hot and cold and great service. Hotel was central to everything including the bus station.

The best thing about my stay was...

The location was great.
4/10 Average

04 July 2014

Great Locaton

We stayed at the Pomme D'Or Hotel with friends for my husbands birthday over Easter. The hotel is lovely and in a great location. The staff friendly and efficient. On the Monday a birthday cake and card from the staff was left in the room (nice touch). There is plenty of choice at breakfast, but were not too impressed with the evening selection in the restaurant. There are plenty of excellent restaurants nearby.

The best thing about my stay was...

Locatoin
6/10 Good

28 August 2012

Great location, good food, the rooms are not yet at the 4* level

Once you are past the reception and bar area (which look recently refurbished), you get the lift and that’s where you realise that the hotel might have been a Soviet prison in the previous reincarnation. The lift is good for two people, not more than that. The corridors look shabby (decor from 1980s movies). Don’t get me wrong they have done a fantastic job removing the original features (of the prison), quite a few are still there though (like the bathroom doors). The food was surprisingly good (I had oysters and seabas at the bar). Breakfast was also good. The staff were friendly, but not yet up to what you would expect from a 4 * hotel (I put some food on the room and they chased me for the payment after 9pm, the catering staff at the restaurant during breakfast was not sufficiently attentive). In general the hotel gives a very good 3* impression, but not a very solid 4* one. I wouldn’t mind staying there a second time, but would check other 4* hotels in the area first.

The best thing about my stay was...

Free access to the swimming pool at Merton Hotel
10/10 Amazing

17 July 2012

excellent

rooms modern and very clean,food of high standard, staff very helpful and friendly. would recommend it to anyone.

The best thing about my stay was...

it made our holiday
10/10 Amazing

05 July 2012

overnight stay concluding a walking tour of Jersey

Wonderful hotel, well situated in St Helier. Sheer luxury with a stupendous breakfast.

The best thing about my stay was...

location and food
10/10 Amazing

24 May 2012

super hotel

had a great time, everything about this hotel was perfect, location, service, rooms, warmth, staff, etc,

8/10 Great

23 May 2012

great hotel in a good location

Up graded to a Premier room with a fantastic view of the harbour and Liberation Square. Room had its own sitting area. Beautifully decorated. Breakfast was very good - something to suit everyones taste. Location good for the beach and shopping. Sadly the hamburger in the cafe resturant was not good - thought it would have been hand made with prime beef - unable to tell what type of meat as it as so ground down!

The best thing about my stay was...

hotel room
10/10 Amazing

19 November 2011

Fantastic stay

Stayed at the Pomme D'Or hotel in August 2011. Staff were more than helpful at all times. Buffet breakfast was amazing. Hotel very convenient to shops and bus station. Have stayed before and will definitely stay again.

The best thing about my stay was...

Location Location
8/10 Great

17 September 2011

weekend stay

A great place to stay ,very quiet room, superb hot breakfast, and hotel excellently situated for public transport.

The best thing about my stay was...

Central location good for shopping
8/10 Great

09 August 2011

A great visit to Jersey though the weather let us down.

A really great location especially for the bus trips and transfer from the airport. THe hotel meets all your needs. My only disappointment was the size of the twin room which felt a bit cramped. Also the price was dearer than all my recent city breaks for the same star hotel in a good location. THe Friday night seafood buffet in the hotel is great.

The best thing about my stay was...

Location and friendly staff
10/10 Amazing

22 October 2010

Business Stay

Very helpful & friendly staff, extremley comfortable room, every meal was superb. My only fault would be lack of powerpoints in bar & cafe areas which made it difficult to work & use laptop in those areas.

The best thing about my stay was...

The Food
10/10 Amazing

22 September 2010

Highly Recommended

Booked premier room which had lounge area and view over harbour - excellent. Every thing about the hotel made you feel good - from check-in, which can be a pain, to checking out. The staff were extremely friendly, the food good (the carvery - wow) and the hotel fresh and clean. Would definitely stay there again and recommend to others.

10/10 Amazing

31 August 2010

Long week-end

The hotel is very central The service was first class and the staff very friendly and helpful far beyond their normal duties. The rooms were excellent

10/10 Amazing

10 August 2010

Visting friends who stay in Jersey

Hotel Staff very friendly and helpful, rooms were first class, hotel very central in perfect location. We booked Bed/Breakfast, service was excellent as was the range of food available, would recommend and will be back.

The best thing about my stay was...

The Havre Des Pas festival
10/10 Amazing

02 August 2010

Superb

An excellent hotel-top quality and value for money.

The best thing about my stay was...

comfortable quarters and superb food.
10/10 Amazing

16 July 2010

Excellent

My sister and I stayed at the Pomme D'Or Hotel in April and would not stay anywhere else in Jersey now. Nothing is too much trouble for the staff. Whilst the hotel was probably full this time the service was exactly the same as last time. We hope to go again before the end of the year. We would recommend this hotel with 5 stars!

The best thing about my stay was...

Everything
8/10 Great

25 May 2010

A short break at the Pomme D'or

Very comfortable hotel with nice atmosphere. The staff were very friendly and obviously enjoyed their work. There was a problem with our flight back to Bristol - it was cancelled. The staff on receprtion immediately took the matter in hand and in a vary short time had an answer and solution to the problem from the airline - well done. The hotel is in a lovely position being the heart of St Helier and easy walking distance of a great range of shops. I would certainly recommend this hotel to anyone who is planning to have a holiday on Jersey

8/10 Great

04 May 2010

JERSEY SHOPPING

The Pomme D'Or is ideally situated near to Jersey's main shopping in St Helier and within walking distance of the ferry terminal if you are arriving by sea. The staff are very welcoming and the breakfast buffet is a sight to behold. To us, visiting from the sister island of Guernsey for a spot of retail therapy, it was an ideal base for raids on the High Street shops.

10/10 Amazing

06 April 2009

Top Rate Hotel

This is simply the best hotel we've ever stayed in for friendly efficient service and cleanliness. The central location and quality of the room made it a perfect base for a relaxing break. The food was exceptionally good and very reasonably priced. All the staff were well trained, very friendly, nothing was too much trouble - and they seemed genuinely interested in our comfort and enjoyment. When we go back to Jersey we wouldn't consider staying anywhere else.

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