Pestana Carlton Madeira Ocean Resort Hotel, Funchal, Madeira

Largo Antonio Nobre, No. 1 Funchal 9004-531
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TripAdvisor Traveller Rating
Based on 2411 Reviews

Why book With AlphaRooms?

  • No booking fees
  • Includes taxes and charges
  • Proudly operating for 18 years
  • 500,000+ travellers away in 2016
  • 'Best Hotel Booking Website' 2016 & 17
TTA Protection
ATOL bonded
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website

2017 British Travel Awards Winner

2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards: Best Online/Call Centre Travel Agent - Silver 2017 British Travel Awards Winner: Best Hotel Booking Website
TripAdvisor Traveller Rating
Based on 2411 Reviews
4.5

Recommended for

  • Central location
  • Family friendly
  • Great service
  • Luxury
  • Quiet

Hotel Info

Overview

Located just 10 minutes from the city centre, main shopping area, outdoor markets, restaurants & bars and a only 5 minutes from the marina, the emblematic Pestana Carlton Madeira Ocean Resort Hotel is built on a cliff-top in one of the most privileged spots in Funchal. The hotel affords direct access to the sea and spectacular views over the bay. The Pestana Carlton Madeira Ocean Resort Hotel features spacious rooms tastefully decorated and beautifully appointed with high quality bedding and amenities, guest oriented services and facilities equipped to the last detail to ensure your utmost comfort and carefree vacation in this perfect island setting. The Pestana Carlton Madeira has a total of 287 standard, superior rooms and suites, most of them with balcony and views over the sea or mountains.

N.º RNET 3978

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency € Euro
  • Plug

Facilities

Hotel facilities

Wifi

  • Wireless (high-speed) Internet access - surcharge
  • Internet access - wireless

Pool and Wellness

  • Health club
  • Swimming pool - outdoor seasonal
  • Spa on site
  • Swimming pool - children's
  • Full-service spa
  • Spa tub
  • Swimming pool - outdoor
  • Steam room
  • Massage
  • Fitness facilities
  • Swimming pool - indoor
  • Sauna

Activities

  • Hair salon
  • Ballroom(s)
  • Arcade/game room
  • Billiards or pool table
  • Tennis on site
  • Library

Food & Drink

  • Room service
  • Poolside bar
  • Coffee shop or café
  • Bar/lounge
  • Restaurant(s) in hotel
  • Banquet facilities
  • Free breakfast
  • Room service (24 hours)

Services & Shops

  • Concierge desk
  • Babysitting or childcare
  • Beauty services
  • Laundry facilities
  • On-site car rental
  • On-site medical assistance available
  • Medical assistance available
  • Event catering
  • Currency exchange
  • Dry cleaning/laundry service
  • Tours/ticket assistance
  • Wedding services

General Info

  • Security guard
  • Fireplace in lobby
  • Air-conditioned public areas
  • Multilingual staff
  • Gift shop
  • Check-in time starts 2:00 PM
  • Elevator/lift
  • Number of floors 15
  • Photocopy machines
  • Check-out by noon
  • Shopping on site
  • Smoke-free property
  • Total number of rooms 286
  • Complimentary newspapers in lobby
  • Suitable for children
  • Shoe shine
  • JCB International
  • Minimum check-in age 18
  • 24-hour front desk
  • Terrace
  • Multiple large conference rooms
  • Television in lobby
  • Small pets only
  • Pets accepted
  • Marina on site
  • One meeting/conference room

Room facilities

Room Amenities

  • Minibar
  • Clock radio
  • Hair dryer (on request)
  • Iron/ironing board (on request)
  • Alarm clock
  • Sewing kit
  • In-room safe
  • Hair dryer
  • Coffee/tea maker

Internet, TV & Phone

  • Television
  • Cable/satellite television channels
  • Satellite television service
  • Phone
  • LCD television
  • Direct-dial phone
  • Cable television service

Rooms & Comfort

  • Desk
  • City view
  • Air conditioning
  • Cribs/infant beds available on request
  • Non-smoking only
  • Extra towels/bedding
  • Climate control
  • Maximum number of pets per room 1
  • Balcony
  • Sea view
  • Window opens

Bath & Shower

  • Handheld showerhead
  • Complimentary toiletries
  • Bathtub only
  • Bathrobes
  • Shower/bathtub combination
  • Private bathroom
  • Bidet
  • Shower only
  • Slippers

Housekeeping

  • Daily housekeeping
  • Turndown service
  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency € Euro
  • Plug

Why book With AlphaRooms?

  • No booking fees
  • Includes taxes and charges
  • Proudly operating for 18 years
  • 500,000+ travellers away in 2016
  • 'Best Hotel Booking Website' 2016 & 17
TTA Protection
ATOL bonded
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website

2017 British Travel Awards Winner

2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards: Best Online/Call Centre Travel Agent - Silver 2017 British Travel Awards Winner: Best Hotel Booking Website
TripAdvisor Traveller Rating
Based on 2411 Reviews
4.5

Recommended for

  • Central location
  • Family friendly
  • Great service
  • Luxury
  • Quiet
TripAdvisor Traveller Rating
Based on 2411 Reviews
4.5

Recommended for

  • Central location
  • Family friendly
  • Great service
  • Luxury
  • Quiet

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Location

Attractions Nearby

  • CR7 Museum 0.21 miles
  • Madeira Casino 0.32 miles
  • Barreiros Stadium 0.43 miles
  • La Vie Shopping Center 0.53 miles
  • Funchal Municipal Garden 0.69 miles
  • Santa Clara Monastery 0.72 miles
  • Arcadas Sao Francisco Shopping Center 0.73 miles
  • Museu da Madeira Wine Company 0.73 miles
  • Frederico de Freitas Museum 0.74 miles
  • Museum of Natural History 0.74 miles
View More

Resort Info

Funchal, Madeira

The 500 year old city of Funchal is the capital of Madeira and its unique micro climate gives it a warm sunny atmosphere all year round. Visitors can...
Read more about Funchal

Madeira

Madeira Island is part of a small group of Portuguese Islands located in the North Atlantic Ocean, most famous for its Madeira Wine. The island is...
Read more about Madeira

Reviews

Pestana Carlton Madeira Ocean Resort Hotel Reviews

TripAdvisor Traveller Rating
Based on 2411 Reviews
4.5

Recommended for

  • Central location
  • Family friendly
  • Great service
  • Luxury
  • Quiet

Pestana Carlton Madeira Ocean Resort Hotel Reviews

  • Customer Reviews
  • TripAdvisor Reviews

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9/10 Fantastic

26 December 2017

Great value

Nice clean room, amazing views from our 17th floor balcony. Staff were friendly and helpful.

The best thing about my stay was...

The room and the breakfast
9/10 Fantastic

13 December 2016

Highly recomnended

As you would expect from the Pestana group, the hotel was superb. With friendly staff, good food and a great location, we would thoroughly recommend this hotel.

The best thing about my stay was...

Spacious room and sea view
10/10 Amazing

14 February 2016

Great for the money

Great location, loads of amazing restaurants nearby. Salt pool and sea access fantastic, though often too rough to get in the sea. Breakfasts best we've had on the island. Wifi slow at best, gym very poor condition. Indoor spa needs refurb. However, overall a great stay.

The best thing about my stay was...

Salt water pool
10/10 Amazing

16 November 2015

Modern and beautifully tranquil hotel.

This was pour first visit to a Pestana hotel and we thoroughly enjoyed the experience, but would recommend not staying half-board, as the Pestana group has some excellent restaurants at their other hotels, which if you buy vouchers or pay at each venue are very reasonably priced. My daughter stayed at the Pestana village hotel, which has more of a colonial feel about it, and the restaurants and bars are excellent with excellent service. The hotel is very much up to 4/5 star standard, and we shall look to returning there soon.

The best thing about my stay was...

Most of the service, food and fantastic faciliies.
8/10 Great

22 August 2015

Pestana Carlton

Pestana Carlton Madeira

The best thing about my stay was...

Location
10/10 Amazing

27 July 2015

Fantastic Holiday

Spent a week here from July 18th, weather was fantastic and Hotel offered a great location from two out door swimming pools, two indoor, direct access to sea as well as diving school on doorstep. Buffet breakfast was lovely and we found the staff to be all helpful from Jose at the entrance to our favourite cocktail maker in the Terrace Bar. Old Town Funchal worth the walk, taxi rank right on doorstep. Rooms were spacious and bathrooms modern great hotel.

The best thing about my stay was...

The view from the rooms, terrace and bars.
8/10 Great

22 June 2015

Pestana. Carlton maderia

Lovely hotel, clean and modern. Staff friendly and helpful

The best thing about my stay was...

Facilities at the hotel
10/10 Amazing

09 June 2015

Excellent overall

We had a wonderful stay at this hotel. Staff were always as they should be, rooms were spacious, clean and tidy, room service good, breakfasts excellent. Excellent snack food at the adjoining 'the pub' at a very reasonable price.

The best thing about my stay was...

everything- the best holiday we have had
8/10 Great

05 October 2011

5* hotel that should be down graded

Arrived at the hotel and greeted in a nice and polite manor by a small guy with glasses (very nice man) But some of the other staff need lessons in politeness. NOT one of the staff during our stay ever said "good evening/morning how are you and are you enjoying your stay" Both male members of staff behind the late bar on the 5th floor couldnt manage a thank you or good evening. My room on the 8th floor (811 Junior suite) had a great veiw but the carpet had bumps in it where it hadnt been fitted properly, the curtains hung up straight out of a washing machine that were so badly creased they looked terrible. For a 5* star hotel its about presentation and friendly staff. Oh and if you are planning to use the iron that you would think should be in your room of a 5* hotel then sadly its not. You have to pay to use it, 5 Euros for one hour. And it gets better.... this iron you cant even put water in it to steam your creases out of your cloths and the ironing board is something that muy mum would have used back in the 60`s. The restaurant buffet night i think is on a wednesday night.....stay away from the little glasses at either end of the desert section. They had little flies around and on the glasses and a few ants in the food. Told one of the catering staff and she came along and moved only one glass and not all from either end....Enjoy your stay

The best thing about my stay was...

Nice place, the weather and eating out at night
10/10 Amazing

01 December 2010

Fantastic hotel if you are looking for a slow relaxing break.

Great facilities. Good bar and location. Not cheap for Madeira - but you get what you pay for.

The best thing about my stay was...

The Spa