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Paradise Bay, Paradise Bay

Triq Il-Marfa, Il-Mellieħa Malta MLH 9068 - Map
7/10 Good Based on 43 Customer Reviews

Paradise Bay Reviews

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8/10 Great

Holiday

, England

Room size good .cleaned room every day fresh towels comfortable bed .pillows not so great.wi-fi OK in reception .good breakfast

The best thing about my stay was ...

Room ,location

8/10 Great

Good hotel

, Latvia

A lovely hotel, good location. The rooms are small and old. I loved the food and you can order lunch bags if you don`t want to eat lunch in hotel. All inclusive hotel but you can not drink what ever you want (cocktails are not included). Its a little bit silly that you have to sign every single time when you order drinks. Lovely big swimming pools and a nice place where you can go for a swim in the sea. At the last day the swimming pool area was very dirty, a lot of cups on the chairs and food, even in the pool and nobody cared to clean that up. But all other days pool area was clean. Overall we enjoyed our stay in the hotel. :)

The best thing about my stay was ...

Close to the ship, nice view from room, big swimming pool, clean rooms

10/10 Amazing

As good as the first time

, Northern Ireland

Stayed here 3 years ago ago for a week at Valentines Day. Excellent service by all staff, food excellent and location is perfect for a quiet relaxing stay. Renovations ongoing but did not spoil our stay. We booked an economy half board room and had a lovely spacious room in south part of hotel overlooking paradise bay. Balcony was spacious and sunny all day. Indoor pool great at this time of year. Highly recommend to all.

The best thing about my stay was ...

Food and view

10/10 Amazing

Very good value

, Yorkshire

Definitely worth the money I paid. Food was better than I expected. Would certainly come back.

The best thing about my stay was ...

Quiet location and good views

8/10 Great

nice stay

, Poland

Very nice area, close to the ferry. Little bit to noise from the street. Some things (furnitures) could be renovated. Good service, excellent food, kind and useful Staff.

The best thing about my stay was ...

area and food

10/10 Amazing

GENERAL

, Poland

I stayed in PRADISE BAY HOTEL with my wife for a week in end of October 2015. Room was nice , clean and with comfortable bed . Nice swiming pool with sea water ,the beach was also great. Amazing meal !!! Very helpful staff. Poor signal WI FI in the room and incredibly expensive ! Public free WI FI was very slow . Hotel o dobrej lokalizacji do wypadow w glab Malty i na Gozo. Blisko promu na Gozo pozwala na kilku godzinne wypady na druga wyspe. Jedzenie fantastyczne , urozmaicone , smaczne i do woli. To chce podkreslic !!! Obsluga bardzo mila i pomocna. Polecam pokoje od strony basenu i te prosze wybierac, nie od ulicy lub glownego wejscia. Wi FI w pokoju drogie ( w zaleznosci od czasu dostepu 3 EU za 100min do 25 EU za tydzien ) , a publiczne kolo recepcji wolne i czesto brak dostepu. Baseny ze slona morska woda o dobrym standarcie. Pokoje o dobrym standarcie , jednak troszke wyeksploatowane. Na dole hotelu sklep z napojami i inna tandeta , jednak drogi . Lepiej pojechac do miasteczka i tam zrobic zakupy , woda , piwo , owoce itp. Woda mineralna tylko w zgrzewkach 6 sz i to droga. ! Ogolnie polecam hotel jako dobry i tani. Warto wypozyczyc auto ( koszt okolo 30 EU na 3 dni ) i pojezdzic po wyspie. Polecam Andrzej WROCLAW

The best thing about my stay was ...

AMAZING MEAL !

8/10 Great

Nice hotel

, Aberdeen

It was our first trip to Malta. Hotel has everything that you might need during your holiday. It has a shop, a restaurant, bar and plenty of space for sunbathing. Private beach and views around the hotel are amazing. I think it is the best place for beach holiday in Malta. I highly recommend a trip to Blue Lagoon.

The best thing about my stay was ...

View from balcony, trip to Blue Lagoon, great swimming pools,

8/10 Great

great hotel.

, uk

good place to stay .. was my first trip to malta and i really enjoyed my stay.. will be returning next year

The best thing about my stay was ...

friendly staff and clean and helpful

10/10 Amazing

great holiday all round

, ireland

Stayed in paradise bay and a massive thumbs up.. friendly staff, breakfast was plentiful and good quality, perfect location! We travelled the islands by local buses and quads in gozo, went scuba diving which is a must if you havnt before.. waking up to that scenery every morning was incredible.. fantastic country, fantastic hotel, fantastic experience and would definatly go back again!! And really easy booking this with alpharooms!!

The best thing about my stay was ...

everything!

8/10 Great

A lovely stay at a great hotel

, London

I stayed here with my girlfriend for a week in August this year. All we wanted was somewhere to lie by a pool, relax and unwind and Paradise Bay was a perfect spot for it. The room was great. Plenty of space, bed was comfortable and the air conditioning worked superbly, which it was 30 odd degrees outside in the middle of the night made sleeping much nicer! The staff were all friendly and helpful, no request was too much for them and helped make our stay thoroughly enjoyable. We went for the all inclusive option and the food for all three meals was very good. Buffet style for them but had plenty of choice so you always had something. The pool area was great, plenty of sunbeds and no mad dash to find one. The beach was also great, and as it was private to the hotel, it was nice and quiet. There was also a free trip given to us by the hotel to the Blue Lagoon on Comino Island which was brilliant. Another added extra that made our trip just that much better. A couple of small negatives. We paid for Wifi in the room at a cost of 25 euros for the week. Alhtough not expecting to be able to download films etc, we were hoping to have a strong signal and be able to comfortably browse the news etc in the morning. However the signal was weak and kept cutting out, which after paying for it was slightly annoying. The other complaint was that during the evening meal, the waiters were often very slow at taking drinks orders and then delivering them. We would often finish our meal before the drinks arrived. An annoyance but wouldn't stop me staying there again. All in all, a great hotel, with good food and comfortable beds. We wanted a relaxing holiday by the pool/beach and this hotel allowed us to have that and I would happily go back again next year.

The best thing about my stay was ...

The pool/beach areas

10/10 Amazing

Melted Chocolate for breakfast!!!

, London

All you need to know is Patrick the chef gives you top quality melted chocolate for breakfast with baby croissants to dip. (They also have a chocolate massage but not for breakfast) We stayed for two weeks and wished it could be longer. Hopefully we will return next year as we found it relaxing, very clean and great views. Our party consisted of middle aged mum and teenage daughter. Daughter happy with wi-fi connection. Easy to do sightseeing via hop on/hop off bus tours. This hotel is spread out over a large area however this means it does not get crowded around the many pools and sun decks. The main pool is deep and fantastic to swim in as very spacious. All pools are sea water. Jacuzzi good, Had massage and Agnes the masseuse excellent although room could do with soundproofing as gym next door detracted from ambiance. Shop well stocked. All staff exceptionally helpful. Zumba and stretching classes good and tailored to participants ability level. Room safe large and will hold laptop. Breakfast menu excellent but thought Euro 19 per person for the buffet was expensive and we ate in the separate restaurant most nights. This had an excellent menu however we caught the bus into Mellihna town a couple of times for a bit of variety. There is a selection of used books in the left luggage room.

The best thing about my stay was ...

Fantastic views and amazing pool

6/10 Good

Average

, UK

Economy room was particularly economy... There was a noise as a commercial extractor fan was on top of my head and the cleaning staff started cleaning the corridor at 8:00 am , coffe machine stealing your money giving you no coffee and you get a refund from a conpany in partnership with the hotel.. You pay 2 euro for 20 mins of internet and you can find a pc set with a language you don T know and have to accept that..... Other than that staff was friendly and helpful enough to let me enjoy my stay. Convenient location, many pools , mini market with friendly staff and good coffee at the bar..

The best thing about my stay was ...

Loved the view from the balcony, malta's weather, food, athmosphere

2/10 Okay

never again

, essex

where do start with this hotel,On arrival which was late we were treated like second class citizens and seems we were an inconvenience to the staff we received our room card after filling in the arrival form that was thrown at us not knowing where to go we asked a guest for directions.on entering the room it was dirty with hairs in the sink and dust all over.The sheets and pillow cases smelt of sweat the lock on the patio door was broken and replaced with a piece of metal placed through a jagged hole drilled in the door frame.the fridge was unusable due to a huge ice build up inside and dripping every where.on asking for a bedding change it was said we are very busy but eventually they changed the pillow cases but not sheets we slept without sheets after giving up on asking.All staff were ignorant and could not be bothered helping with anything.The dinners were mostly basic and under or over cooked desert was cake or bread pudding every day to which i presume was made from the days left over stale bread ice cream could only be had if you asked the waiters who went to the kitchen to get it. The two restaurant managers only walked about giving orders to staff but ignoring customers requests and making all feel inferior, often there where no plates or dishes and cutlery.Being all inclusive we still had to sign for everything we had, and made to feel like criminals. one night the three bar personnel had a stand up argument about who should collect the glasses.on leaving we asked for a hotel questionnaire guess what they could not find any and we was told to go on trip adviser I could go on and on but i think everyone gets the message i hope???

The best thing about my stay was ...

coming home

2/10 Okay

never again

, essex

where do start with this hotel,On arrival which was late we were treated like second class citizens and seems we were an inconvenience to the staff we received our room card after filling in the arrival form that was thrown at us not knowing where to go we asked a guest for directions.on entering the room it was dirty with hairs in the sink and dust all over.The sheets and pillow cases smelt of sweat the lock on the patio door was broken and replaced with a piece of metal placed through a jagged hole drilled in the door frame.the fridge was unusable due to a huge ice build up inside and dripping every where.on asking for a bedding change it was said we are very busy but eventually they changed the pillow cases but not sheets we slept without sheets after giving up on asking.All staff were ignorant and could not be bothered helping with anything.The dinners were mostly basic and under or over cooked desert was cake or bread pudding every day to which i presume was made from the days left over stale bread ice cream could only be had if you asked the waiters who went to the kitchen to get it. The two restaurant managers only walked about giving orders to staff but ignoring customers requests and making all feel inferior, often there where no plates or dishes and cutlery.Being all inclusive we still had to sign for everything we had, and made to feel like criminals. one night the three bar personnel had a stand up argument about who should collect the glasses.on leaving we asked for a hotel questionnaire guess what they could not find any and we was told to go on trip adviser I could go on and on but i think everyone gets the message i hope???

The best thing about my stay was ...

coming home

2/10 Okay

paradise bay hotel

, essex

where do start with this hotel,On arrival which was late we were treated like second class citizens and seems we were an inconvenience to the staff we received our room card after filling in the arrival form that was thrown at us not knowing where to go we asked a guest for directions.on entering the room it was dirty with hairs in the sink and dust all over.The sheets and pillow cases smelt of sweat the lock on the patio door was broken and replaced with a piece of metal placed through a jagged hole drilled in the door frame.the fridge was unusable due to a huge ice build up inside and dripping every where.on asking for a bedding change it was said we are very busy but eventually they changed the pillow cases but not sheets we slept without sheets after giving up on asking.All staff were ignorant and could not be bothered helping with anything.The dinners were mostly basic and under or over cooked desert was cake or bread pudding every day to which i presume was made from the days left over stale bread ice cream could only be had if you asked the waiters who went to the kitchen to get it. The two restaurant managers only walked about giving orders to staff but ignoring customers requests and making all feel inferior, often there where no plates or dishes and cutlery.Being all inclusive we still had to sign for everything we had, and made to feel like criminals. one night the three bar personnel had a stand up argument about who should collect the glasses.on leaving we asked for a hotel questionnaire guess what they could not find any and we was told to go on trip adviser I could go on and on but i think everyone gets the message i hope???

The best thing about my stay was ...

leaving the hotel

8/10 Great

Girls Short break away

, North east

Booked a bay view quad room- bay view was the better side to be in and worth paying a little extra. But must say the rooms on the other side were pleasant.. A quad room for 4 adults was simply 2 extra beds put in a normal room - a little squashed if been there for a week.. We knew this hotel was out of the way so if shops, bars, nightlife is required you would have to taxi/bus to get to them

The best thing about my stay was ...

Nice pool and small beach area

10/10 Amazing

Brilliant holiday and hotel

, Bracknell Berks

Before we went I reviewed some of the comments and must confess there were some negative ones that had me wondering.However I must confess the people passing the negative comments must have gone to another hotel because my wife and I thought it was terrific - the rooms were clean,the staff generally were polite and helpful (some were not but I think that was due to a language problem due to them being other than Maltese).The food and variety of food was fantastic.Although the hotel was at the tip of the island it was not a problem because the bus service was good and they stopped outside the hotel>We would recommend this hotel to others

The best thing about my stay was ...

Everything including the peace and quiet being where it was situated

8/10 Great

As good as the first visit

, Milton Keynes, England

This was our second visit to Malta and our second stay at this hotel. We didn't want to leave (again!). Need we say more. Choice of food was good and varied. well cooked and presented.

The best thing about my stay was ...

Nothing was too much trouble for the staff. Always friendly.

8/10 Great

Paradise Bay resort hotel

, United Kingdom

I didn't think paying for a safe and extra tea bags daily was very fair.Otherwise the room was clean and spacious enough with excellent views, and the food served was fine.The pasta dishes all excellent.Easy enough to travel anywhere on both Malta and Gozo.

The best thing about my stay was ...

The peaceful location

2/10 Okay

Not welcoming or helpful at all. Reception staff ignorant

, UK

First impressions are by the way you are welcomed and there was no welcome. During my stay I found that they barely acknowledge you are there let alone smile. One exception was Raquel always smiled and was always friendly. If the phone rings while you are waiting for assistance the phone is answered first which is extremely rude. In K lounge I wanted to order food, the waitress/bar person although busy did not look at me and she must have known I was there as I was stood right in front of her. The proper thing to do would be to say "I will be with you shortly" not just ignore you (twice). The night manager was the only person who actually offered help without being asked. I was sitting in the darkish reception area quite late at night and he asked if I wanted the light turned on (unfortunately I don't know his name). The towels are ripped and very worn. The sheets are very small and don't cover the mattress properly although I found the bed really comfortable.The television always had problems if the weather turned bad as did the internet and I don't think it is right to charge for internet use that you don't get because of the weather. I paid for 24 hours use and got about 4 hours actual use. But I was not offered a refund or another voucher to make up for it (this happened a lot) The room was lovely and very big and always cleaned although the water in the toilet after flushing smelt bad. The food was good and hot with a wide choice. The indoor pool although salty was always lovely and warm. The staff who were friendly in the hotel were those who worked the rooms. The position of the hotel is lovely as long as you realise before you go there that it is far away from almost everything except the ferry but the views are great. I have rated the service as poor but that is based on reception not on service of rooms. The attitude of the reception staff was ignorant at best. They made me feel unwelcome. I would never go there again. It's a shame really as the rooms were nice but they need to pay more attention to the TV's and Internet connection that people nowadays expect as the norm.

The best thing about my stay was ...

The room was nice and the staff who attended my room were nice also.

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