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Neptuno, Tossa De Mar

LA GUARDIA, 52 TOSSA DE MAR TOSSA DE MAR - Map
TripAdvisor Traveller Rating
Based on 474 Reviews
  • overview
  • customer reviews

Neptuno Overview

The Hotel Neptuno has a lovely big garden, where guests can truly enjoy their holiday experience. It is located in the cosmopolitan area of Tossa De Mar, only a few minutes from the beach and not far from the resort centre’s bars, restaurants, shops and nightlife.

This hotel is comfortable and is located near the old town and 'Muralla of Tossa'. It is ideal for those who wish to experience the traditional Catalan town mixed with relaxed nightlife in a romantic setting, near the Muralla.

Various facilities are available to guests, including a vast foyer with a 24 hour reception, a lift and a currency exchange service.  There is also a bar, a games room, a TV room and the hotel offers a wide range of dishes in the onsite air conditioned buffet restaurant where guests can enjoy show cooking.

In the hotel gardens there features a swimming pool, a lounge, table tennis on site and weekly events include Flamenco dancing and live music for guest entertainment. A public Internet terminal are to be found within the hotel. There is also a laundry service on offer for guests as well as a car park for those arriving by car.

Nearby guests can find the two waterparks - Marineland Palafolls and Water World Lloret. There are a range of outdoor activities available in the surrounding area, including paintballing, archery and quad biking.

Please Note: Luggage service from the bus terminal of  Tossa and to the hotel will be from 08.00 hrs to 20.00 hrs.

Neptuno Overview

The Hotel Neptuno has a lovely big garden, where guests can truly enjoy their holiday experience. It is located in the cosmopolitan area of Tossa De Mar, only a few minutes from the beach and not far from the resort centre’s bars, restaurants, shops and nightlife.

This hotel is comfortable and is located near the old town and 'Muralla of Tossa'. It is ideal for those who wish to experience the traditional Catalan town mixed with relaxed nightlife in a romantic setting, near the Muralla.

Various facilities are available to guests, including a vast foyer with a 24 hour reception, a lift and a currency exchange service.  There is also a bar, a games room, a TV room and the hotel offers a wide range of dishes in the onsite air conditioned buffet restaurant where guests can enjoy show cooking.

In the hotel gardens there features a swimming pool, a lounge, table tennis on site and weekly events include Flamenco dancing and live music for guest entertainment. A public Internet terminal are to be found within the hotel. There is also a laundry service on offer for guests as well as a car park for those arriving by car.

Nearby guests can find the two waterparks - Marineland Palafolls and Water World Lloret. There are a range of outdoor activities available in the surrounding area, including paintballing, archery and quad biking.

Please Note: Luggage service from the bus terminal of  Tossa and to the hotel will be from 08.00 hrs to 20.00 hrs.


Our customers think this is great for...

82%

Central location

82%

Great service

65%

Close to the beach


Hotel facilities

  • 24-hour front desk
  • Arcade/game room
  • Bar/lounge
  • Billiards or pool table
  • Check-in time starts 2:00 PM
  • Check-out by noon
  • Check-out from 7:00 AM
  • Coffee shop or café
  • Currency exchange
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free Wi-Fi
  • Garden
  • Grocery/convenience store
  • Internet access - wireless
  • Laundry facilities
  • Luggage storage
  • On-site car rental
  • Pool table
  • Restaurant(s) in hotel
  • Safe-deposit box at front desk
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Swimming pool - outdoor seasonal
  • Terrace
  • Tours/ticket assistance

Room facilities

  • Air conditioning
  • Alarm clock
  • Balcony
  • Bathtub only
  • Cable/satellite television channels
  • Complimentary toiletries
  • Desk
  • Direct-dial phone
  • Hair dryer
  • Hair dryer (on request)
  • In-room safe
  • Phone
  • Private bathroom
  • Satellite television service
  • Television
  • Wake-up calls

Customer Reviews

8/10 Great Based on 56 Customer Reviews

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8/10 Great

13 October 2016

Little Gem

Just returned from a lovely stay at The Neptuno Hotel. Spotlessly clean and very friendly staff. Buffett breakfast was varied and tasty, thoroughly enjoyed our stay . The hotel staff were very friendly and helpful.

The best thing about my stay was...

The location and cleanliness
10/10 Amazing

17 September 2016

Good value

Excellent value hotel with plenty of choice in the buffet restaurant

The best thing about my stay was...

Comfortable old style hotel
8/10 Great

05 October 2015

Value for money, clean and friendly

Excellent hotel, rooms very spacious and clean, towels very large and soft, changed every day, staff very friendly and helpful. Breakfast was good, evening meal starters and desserts first class, mains were sometimes lacking in quality for our tastes but on the whole couldn't complain. We were there end of season so only saw two acts in the 11 days, bar was very quiet due to this.

The best thing about my stay was...

Comfort and cleanliness
10/10 Amazing

17 September 2015

Brilliant, will come again

Great hotel, have stayed in 4* hotels that are not as good. The hotel smelt lovely, rooms clean and spacious and public areas clean and some nice pictures and some interesting antique chests. Food was absolutely fine, good choice and plenty of it - I'm afraid promises of 'being good' went by the wayside. My faves definitely the choice of starters, olives, etc, and really nice puddings but then I'm a fan of anything custardy 😊 Lots and lots of fresh fruit. Staff super friendly and helpful. Gardens nice and no fighting for a sun lounger by the pool. Location spot on, 5 minute stroll into the old town but nice to spend the evening in the hotel too. Atmosphere at the hotel is very relaxed, busy early evening and at meal times but lovely and quiet during the day and at night. Thinking of returning next year with the rest of the family.

The best thing about my stay was...

Location, food, relaxed and quiet.
10/10 Amazing

15 June 2015

wonderful, again !!

this is our 3rd year at Tossa and our second at The Neptuno, we would never stay anywhere else. This is fabulous hotel with friendly and efficient staff, could not fault anything, spotless, both hotel and gardens, will be returning next year.

The best thing about my stay was...

We loved our room , 126, on first floor with morning sun and cooler in afternoon and night, must mention Paco in the bar could not do enough for you
10/10 Amazing

14 June 2015

Always great at Hotel Neptuno

Excellent customer service, good food, lovely clean hotel with spotless pool and gardens.

The best thing about my stay was...

Everything .
6/10 Good

11 May 2015

excellent value

Charming hotel, a little dated but offering good food and good value

The best thing about my stay was...

food
8/10 Great

11 September 2014

nice place

great location, nice gardens,plenty of breakfast

The best thing about my stay was...

location
8/10 Great

11 September 2014

Traditional Spanish hotel with excellent staff

We have been coming to this hotel for 8 years . It is traditional which is what we like. The hotel is spotless, the staff very friendly. The pool and gardens is very relaxing and the food is very good with a good selection for a 3 star. What more do I need to stay. Oh yes and its in a beautiful town.

The best thing about my stay was...

Everything
8/10 Great

20 August 2014

Good hotel close to the old town

Just got back from a week at the Hotel Neptuno. Good points - Aircon in rooms, helpful and friendly staff in dining room and bar. The food is okay for a 3 star but choices are a bit limited. Wine is relatively cheap at €6.95/bottle for house wine and €10 ish for a named wine. Hotel is close to the bars / restaurants / night life etc. of the scenic old town. Negative points – The swimming pool is very small and not always that clean, rough plaster walls very unforgiving with young children, bathroom was poorly lit and needs updating, access to the hotel by car (even just to drop off baggage) is a bit of a nightmare. Nearest sensible car parking is next to the bus station about 5 minutes walk from the hotel. Every conceivable on road parking space is utilised by very careless motorists who don’t care whose bumpers that scrape getting into and out of tight spaces. Best to pay the €5.00/day off road parking charge to have any chance of leaving unscathed. The gritty beach is a bit of a let down for kids wanting soft sand to play on.

The best thing about my stay was...

Location close to the old town.
6/10 Good

13 August 2014

Hotel is ok, but nothing to shout about.

Decent hotel. Food is quite good for a 3 star (pancakes in the morning were lovely), but some nights were better than others and there was a luck of meat on most nights.

The best thing about my stay was...

To be honest nothing really stands out. Everything is just fine.
6/10 Good

06 August 2014

Neptuno Tossa De Mar

The Neptuno is clean, well run but basic. Food is ok and staff polite and professional. The rooms require updating and noise can be an issue as the walls are very thin. We have enjoyed two consecutive years at the Neptuno but what seems a good price on booking can quickly add up. With the cost of the hotel plus luggage, transfer, pool view, fridge and local tax, it may be that next year we look elsewhere at a package deal. Slight gripe, we arrived at 9.25pm, evening dinner finished at 9.30. Rather than rush we asked if we cold swap the meal for lunch on the last day but this was not allowed. Also because we had a later fight home there was nowhere to shower so we scrubbed up at poolside. In summary a good holiday but there is room for improvement.

The best thing about my stay was...

Tossa itself
10/10 Amazing

11 July 2014

Friendly, clean, great location...would recommend!

We stayed 9 days at this hotel and could not really think of many negatives. The hotel and grounds were spotless and the staff are all very friendly and helpful. The location is great, on the edge of the old town and 5 mins from the beach, a little hill at the end but great for walking off your dinner. We had breakfast every day at the hotel and it was great. So much choice and everything was hot and you could always get a table.Pool area was good and no fighting for sunbeds every day, there were always spares as i think a lot of people go to the beach. Only slight negative would be that the walls are very thin and you could hear others, the shower noise is so loud from next door.

The best thing about my stay was...

Location, location, location!
10/10 Amazing

04 July 2014

Wonderful Hotel

We stayed at the Neptuno in June this year and it has delightful. Both hotel and garden spotless. Lovely staff, especially in resturant and bar, food varied and well cooked, breakfast lovely. We hired a fridge and is was great, lovely cool drinks when needed, so good am hoping to go back in September 2014

The best thing about my stay was...

Room 126, on first floor, sun in the morning and lovely and cool in afternoon and night
10/10 Amazing

03 July 2014

Fantastic Holiday

this was a wonderful hotel, exactly as it was advertised, both rooms and gardens absolutely spotless, food very good with plenty of choice, all staff very friendly, we order a fridge and it was delivered to us the following day, some entertainement , one of which was extremely good , spanish comedy/ guitarist very funny. We are hoping to go back to this hotel and the lovely Tossa in Sept, can't wait !!

The best thing about my stay was...

everything
6/10 Good

10 May 2013

veel voor weinig geld

heel goed eten, erg schoon. Lawaaiig. Veel sfeerbepalende rokende dronken fransen!

The best thing about my stay was...

Locatie, eten
8/10 Great

01 October 2012

Beautiful hotel

Myself and my husband have just returned from a very enjoyable 5 night stay at the Neptuno Hotel, Tossa de Mar. Upon arrival at the hotel we had a very friendly and speedy check in. We were both very impressed at the beautiful and spacious lounges and sitting areas where were furnished with antique furniture and paintings. The hotel room was lovely and quite spacious, with mediterranean colours and a good size balcony with lovely views of the mountains and overlooking the swimming pool. The only disappointment during our stay was that the pool was permanently in shade so therefore a bit too cold to use. Also the walls were quite thin as we could hear quite a bit of noise early in the mornings as people were departing on trips. Apart from this I found the service generally and the breakfast choice every day to be excellent with everything fresh and regularly replenished. Unfortunately I only found out on our second last day that we had been on a half-board basis which we hadn't realised - we had only been informed of breakfast times when we checked in! I would definitely stay in the Neptuno Hotel again as it's also in an excellent location for the beach and old town.

10/10 Amazing

27 June 2012

Gem of a hotel

Very close to the old town. Neptuno is immaculate, it has professional staff, serves good quality food with a huge choice and has lovely gardens and a pool. We have been coming for years and will return again. Can't recommend this place enough!!!

The best thing about my stay was...

The choice of great food and the fantastic location.
8/10 Great

22 November 2011

neptuno tossa de mar

stayed at this hotel for the first time in sept 2011.Overall a good value for money hotel good location just a short walk from the bus station.Very friendly helpfull staff and also rooms cleaned every day.Downside to this hotel was the pool was in the shade most of the day wich was a shame cos its a nice pool area to sit.Also the beds are really uncomfortable never had one good nights sleep.As for the food it was ok nothing great but not that bad either

The best thing about my stay was...

nice view from balcony
10/10 Amazing

10 October 2011

best hotel in the costa brava

great food, great staff, great location but not for those who have waliking difficulties as it's up a rather steep hill . Not a lot more we can say about it other than Tossa de Mar is an absolutely beautiful resort a must see on the Costa Brava. Even if you are in Lloret you can take a boat round the bay to Tossa and believe me most people do, just to see the Castle Vila Vela. I love Spain and the Costa Brava so maybe i'm bias but it truly is a resort that you have to see. Th e Hotel Neptuno HAS to be THE best hotel i have ever stayed as i commented above . Tell you what why take my word for it, why not try it for yourselves , go on you deserve it .......

The best thing about my stay was...

hotel, staff , location ........ everything :)

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