0203 001 0109 - Sales ( 8am - 11pm)
0203 001 0100 - Customer Service ( 8am - 6pm)

TTA Protection
ATOL bonded

British Travel Award Winner
2016, 2017, 2018

At a Glance

TripAdvisor Traveller Rating
Based on 2960 Reviews
4.5

Recommended for

  • Great service
  • Luxury
  • Close to the beach
  • Family friendly
  • Quiet
TripAdvisor Traveller Rating
Based on 2960 Reviews
4.5

Recommended for

  • Great service
  • Luxury
  • Close to the beach
  • Family friendly
  • Quiet

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Info

TTA Protection
ATOL bonded

British Travel Award Winner
2016, 2017, 2018

Overview

The Mitsis Laguna Resort and Spa is an impressive 5 star hotel, located in 25 acres of lush landscaped gardens, that run straight up to the beach.

Each bedroom aims to be a luxurious refuge after an exciting day at the resort. All rooms are air-conditioned with a balcony or terrace, in-room safe, LCD Satellite television. All bathrooms have bathtubs and showers provided with complimentary toiletries and bathrobes and slippers. With a full animation programme, with organised events; two seawater swimming pools (1 main pool and a complex of swimming pools and waterfalls), waterslides and lifeguard on the beach. The Mitsis Laguna offers a wide-range of fun amenities.

With seven restaurants with a wide choice from international buffet, Greek (local Cretan), Sushi, Mexican, Italian, Asian Fusion and a combined creperie & gelateria, all served to a high standard (please note there is an evening dress code, no shorts!). As well as conference facilities, a lagoon pool with boats and its own island, and a wellness spa with an indoor pool, this hotel will exceed your expectations and offers the holiday of a lifetime in a stunning setting.

Considered one of the most stylish resorts on Crete, it offers sophistication, tranquillity, family entertainment and of course the fabulous Cretan sunshine.


Special Notice


A new tourist accommodation tax will be implemented in Greece (mainland and Islands). This tax will be for all stays (regardless of booking date) from 1 January 2018. The tax will be per room, per day and is payable directly to the accommodation at check in. This tax is not included in any prices shown on Alpharooms. The cost is in Euros and will be charged thus (and is subject to change)


Properties registered and licensed as Hotels:


1-2 Stars - €0.50
3 Stars - €1.50
4 Stars - €3.00
5 Stars - €4,00


Properties registered as Apartments:


1-2 Keys - €0.25
3 Keys - €0.50
4 Keys - €1.00

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Help with hotel, flight or payment?

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0203 001 0109
0203 001 0109

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0203 001 0109
0203 001 0109

Facilities

Hotel facilities

Wifi

  • Internet Corner
  • Free WiFi - Public Areas
  • Free Wi-Fi

Pool and Wellness

  • Lazy river
  • Swimming Pool - Kids
  • Steam room
  • Spa and wellness centre
  • Beach/pool umbrellas
  • Swimming Pool - Indoor

Activities

  • Waterslide
  • Arcade Games
  • Kids Club
  • Hair salon
  • Music library
  • Darts
  • Tennis on site
  • Billiards or pool table

Food & Drink

  • Room service
  • Bar / Lounge
  • Poolside bar
  • Free breakfast

Services & Shops

  • Dry cleaning/laundry service
  • Express check-out
  • Business services
  • Car rental
  • Sunbeds
  • Laundry facilities
  • Porter/bellhop
  • Tour assistance
  • Babysitting (Surcharge)
  • Luggage storage

General Info

  • Check-in time starts 2:00 PM
  • Multilingual staff
  • Grocery
  • Elevator/lift
  • Gift shop
  • Conference center
  • Check-out by 11:00 AM
  • Shopping on site
  • Beachfront
  • Television in lobby
  • 24-hour front desk
  • Safe-deposit box at front desk

Parking

  • Parking

Room facilities

Room Amenities

  • Minibar
  • Iron/ironing board (on request)
  • Clock radio
  • Cooking facilities
  • Hair dryer

Internet, TV & Phone

  • Phone
  • Video-game console

Rooms & Comfort

  • Balcony
  • Air conditioning

Bath & Shower

  • Shower only
  • Bathtub or shower
  • Slippers
  • Nearest airport
  • Time zone UK + 2 Hour
  • Currency € Euro
  • Plug

Location

map
map

Attractions Nearby

  • Sarandaris Beach 0.66 miles
  • Convention Centre Creta Maris 1.16 miles
  • Port of Hersonissos 1.48 miles
  • St. Paraskevi Church 1.50 miles
  • Sarakino 1.61 miles
  • Aquaworld Aquarium 1.68 miles
  • Star Beach Water Park 2.62 miles
  • Lychnostatis 2.88 miles
  • Labyrinth Park 3.15 miles
  • Crete Golf Club 3.43 miles
View More

Resort Info

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Mitsis Laguna Resort and Spa Reviews

TripAdvisor Traveller Rating
Based on 2960 Reviews
4.5

Recommended for

  • Great service
  • Luxury
  • Close to the beach
  • Family friendly
  • Quiet
  • Customer Reviews
  • TripAdvisor Reviews

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10/10 Amazing

27 May 2019

Very nice

All ok.

The best thing about my stay was...

Food
10/10 Amazing

15 October 2016

Our favourite hotel stay!

We have just returned from an amazing 10 night stay at the Mitsis Laguna Exclusive Resort and Spa. The staff were incredibly friendly and helpful, the food was out of this world and the hotel itself is visually stunning and well-equipped. The staff, particularly Johnny and Christina, worked hard to make our stay special, especially on my birthday when I was presented with a lovely birthday cake, complete with candles. Thank you for a fantastic holiday!

The best thing about my stay was...

The food
6/10 Good

05 October 2016

october 2016 holiday

great hotel, brilliant food and even better staff just come back from out retirement holiday which was fantastic...thanks to all the staff at the hotel for making us feel so welcome will definitely be booking for next year

The best thing about my stay was...

staff and the food
10/10 Amazing

26 September 2016

Great Holiday

Really relaxing. Quiet location and lovely resort. Immaculate and the staff are great!

The best thing about my stay was...

The food
10/10 Amazing

09 November 2015

Mitsis does it again!

We are a family of 4, 2 adults and 2 x 12 year olds, and we stayed at Laguna Resort for 16 nights in September and October 2015. This was our 7th stay at a Mitsis hotel and we again had a wonderful time. The grounds are spotless and visually spectacular. We had a family room over looking the pool bar and beach and we loved it. Close to the entertainment team, close to the beach. Cannot fault this place. The food is plentiful and you never go hungry. We ate every evening at one of the themed restaurants and the service was great as was the food - top restaurant quality. We had a great time with the animation team with particular mention to Nina, Tommaso and Ali who were a lot of fun. Thank you Mr Mitsis. We will be back in 2016. xx

The best thing about my stay was...

Everything!
10/10 Amazing

24 October 2015

Fantastic Resort

It was an amazing half term break with the family. The hotel staff catered for all our need. The staff were amazing.

The best thing about my stay was...

The service of the staff and the quality of the food was great.
10/10 Amazing

16 October 2015

A wonderful break

A wonderful break I took my partner to mitsis for a spa break without the kids we really enjoyed ourselves and saw that the kids pool look great so we will be returning this time with the kids This hotel is romantic and lovely for couples and also great for families

The best thing about my stay was...

Luxury
10/10 Amazing

11 October 2015

Absolutely Brilliant

Had an amazing week, everything was just perfect. Every member of staff at this resort were outstanding. The rooms were bright, spacious, and luxurious. The food and drink were superb.

The best thing about my stay was...

Service was first class
10/10 Amazing

30 July 2015

Fantastic hotel

We arrived late at night and received a very friendly welcome. The staff cannot do enough for you. They are always smiling, very friendly and extremely hard working. We stayed in 2 adjoining rooms which were both decorated to a very high standard. The rooms were cleaned to a high standard every day and the mini bar and towels replenished and replaced daily. The food in the buffet restaurant was amazing - lots of choice. Breakfast, lunch and dinner were very pleasant experiences made so by the quality of the food and the staff in the restaurant. We used the pools every day and would recommend "Aqua Gym" with the Animation staff - great fun. My daughters and I also treated ourselves to a massage which was very relaxing and thoroughly recommended. The only downside to this hotel is the number of sunbeds. There is a note left in each hotel room asking you not to "save" sunbeds until 11am. The sunbeds have all been "saved" by 08:15 !!!

The best thing about my stay was...

Hotel and staff
10/10 Amazing

19 May 2015

Best hotel I have been to so far!

Me and my boyfriend arrived here 09/05/2015 and the second we pulled up outside the hotel we knew we was going to love it - the hotel is absolutely stunning inside & out. Our room was in the Laguna part of the hotel and I couldn't fault a thing. Food was amazing in the buffet but the themed restaurants added to quality of food. Weather was defiantly hotter than expected for May time so I was very pleased. Staff are all very attentive and couldn't do enough to help. Champagne bar was lovely to go to to watch the sunset go down. Beach is literally a 2 minute walk if that. I couldn't find a thing to fault about this hotel and I will definitely be returning. Mitsis hotels all the way

The best thing about my stay was...

Mexican resturant