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Mediterranean Palace, Playa De Las Americas

Avda. de las Américas Arona 38660 - Map
TripAdvisor Traveller Rating
Based on 3064 Reviews
  • overview
  • customer reviews

Mediterranean Palace Overview

The 5-star Mediterranean Palace is located in Playa De Las Americas, right next to the sandy Playa del Camison. An ideal destination for families and couples alike, the Mediterranean Palace offers excellent facilities and a great base from which to explore Tenerife.

Guests staying at the Mediterranean Palace can take advantage of all the facilities within the entire Mare Nostrum complex. These include an outdoor swimming pool with children's section, a spa and wellness centre, a poolside bar and a buffet restaurant.

The en suite guest rooms are tastefully furnished and well appointed with all of the modern comforts you would expect of a hotel of its class, including satellite TV and air conditioning.

There are plenty of shopping and entertainment venues in the surrounding area, as well as good links to local transport networks.

Please Note:

For those on half or full board, meals are served at the Mediterranean Palace buffet, however you can eat at the Italian Restaurant buffet located in Cleopatra hotel for a supplement charged per person per day at the hotel.

The Hotel Mediterranean Palace will not accept bookings of 2 adults + child + cot in their standard twin rooms (max occupancy is 2 + child or 2 + cot).

24/12 HB includes gala meal (BB does not included gala meal), 31/12 HB and BB includes gala meal.

Mediterranean Palace Overview

The 5-star Mediterranean Palace is located in Playa De Las Americas, right next to the sandy Playa del Camison. An ideal destination for families and couples alike, the Mediterranean Palace offers excellent facilities and a great base from which to explore Tenerife.

Guests staying at the Mediterranean Palace can take advantage of all the facilities within the entire Mare Nostrum complex. These include an outdoor swimming pool with children's section, a spa and wellness centre, a poolside bar and a buffet restaurant.

The en suite guest rooms are tastefully furnished and well appointed with all of the modern comforts you would expect of a hotel of its class, including satellite TV and air conditioning.

There are plenty of shopping and entertainment venues in the surrounding area, as well as good links to local transport networks.

Please Note:

For those on half or full board, meals are served at the Mediterranean Palace buffet, however you can eat at the Italian Restaurant buffet located in Cleopatra hotel for a supplement charged per person per day at the hotel.

The Hotel Mediterranean Palace will not accept bookings of 2 adults + child + cot in their standard twin rooms (max occupancy is 2 + child or 2 + cot).

24/12 HB includes gala meal (BB does not included gala meal), 31/12 HB and BB includes gala meal.


Our customers think this is great for...

89%

Central location

88%

Close to the beach

71%

Good for shopping


Hotel facilities

  • 24-hour front desk
  • Arcade/game room
  • Babysitting or childcare
  • Banquet facilities
  • Bar/lounge
  • Beach/pool umbrellas
  • Billiards or pool table
  • Business services
  • Check-in time starts 2:00 PM
  • Check-out by noon
  • Check-out from 7:00 AM
  • Conference center
  • Currency exchange
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Express check-out
  • Fitness facilities
  • Free parking on site
  • Free Wi-Fi
  • Full board rates available
  • Garden
  • Hair salon
  • Half board rates available
  • Internet access - wireless
  • Laundry facilities
  • Luggage storage
  • Massage
  • Medical assistance available
  • Multilingual staff
  • Number of buildings/towers 1
  • Number of floors 6
  • Number of outdoor pools 2
  • One meeting/conference room
  • On-site car rental
  • Pets not allowed
  • Photocopy machines
  • Piano
  • Pool table
  • Poolside bar
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Rooftop terrace
  • Room service
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Security guard
  • Shopping on site
  • Spa on site
  • Spa tub
  • Steam room
  • Suitable for children
  • Supervised childcare/activities
  • Swimming pool - children's
  • Swimming pool - indoor
  • Swimming pool - outdoor
  • Tennis on site
  • Terrace
  • Total number of rooms 535
  • Tour assistance
  • Tours/ticket assistance
  • Wedding services
  • Wheelchair accessible

Room facilities

  • Air conditioning
  • Balcony
  • Cable/satellite television channels
  • Complimentary toiletries
  • Cribs/infant beds available on request
  • Daily housekeeping
  • Desk
  • Direct-dial phone
  • Hair dryer
  • In-room massage available
  • In-room safe
  • Iron/ironing board (on request)
  • Minibar
  • Phone
  • Private bathroom
  • Rollaway beds available on request
  • Satellite television service
  • Shower/bathtub combination
  • Television
  • Wake-up calls

Customer Reviews

8/10 Great Based on 170 Customer Reviews

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7/10 Good

09 February 2017

Good location

Hotel was in a good location for bars and beach. Hotel room was a little tired but not bad. Plenty of choice for breakfast but not for evening meal. Food sometimes was cold if went to eat after 8 pm. Variety of vegetables were very poor and not much choice not what I expected for a 5 star hotel.

The best thing about my stay was...

Great location close to the beach and bars
8/10 Great

24 January 2017

Great location very friendly great pool area

Really great location , staff very friendly pool area brilliant only negative was our room was very noisy could hear singers until 0130 am from bars opposite

The best thing about my stay was...

Location
8/10 Great

09 November 2016

Good location

The rooms were a bit tired but very clean. Staff polite and helpful...comfortable stay. We would stay again.

The best thing about my stay was...

Great location
6/10 Good

22 September 2016

Location perfect, hotel dated

The location of this hotel is perfect, the staff are brilliant and the pool is lovely. The rooms however majorly let this hotel down. It is in desperate need of a refurb. I don't believe it should be a 5* hotel for this reason.

The best thing about my stay was...

Location
4/10 Average

14 September 2016

A bit dated

The whole hotel is very dated it has such good potential and you can tell it was once an amazing hotel with everything there. Now the rooms are tierd, breakfast was cold, the top floor pool is no longer in use, crazy golf is a absolute mess! It's such s shame however pool is nice. Drink and food prices at hotel bar are sky high!!! You even have to pay for your fridge in your room if you wish to use it, and also have to pay to use the gym

The best thing about my stay was...

Location is perfect
8/10 Great

23 May 2016

Excellent hotel

This is our third stay at the Mediterranean Palace and once again we have no negative comments to make.

The best thing about my stay was...

The position of the hotel is very hard to beat. About half way between Los Cristianos and Las Americas. Situated to some lovely beaches, restaurants and bars.
8/10 Great

22 April 2016

Nice relaxing break

Just back from a nine night stay at the Med Palace. As a lot of reviews are saying rooms are getting a bit dated and worn for a five star hotel. One disappointing aspect is that to use the fridge in your room you have to pay. On the positive side hotel clean and tidy with a fantastic pool area. They have a good activity teams who are full of fun and energy. Each Tuesday they have a bouncy castle for kids in the pool. We stayed bed and breakfast and there was a great selection of hot and cold food,all very tasty. Hotel is in a great location for beach,shops and restaurants and there are plenty of good restaurants near by . All and all a very enjoyable break bou would say four star not five star.

The best thing about my stay was...

Great location
2/10 Okay

06 April 2016

pretty poor

Room very old and bathroom very tired and dirty. Hairdryer was an absolute joke. Breakfast was good and nice pool area

The best thing about my stay was...

POOL
4/10 Average

10 February 2016

Mediterranean Palace

Stayed here with my husband for week. Entrance to hotel lovely but rooms a bit dated. Expected more for 5 star hotel. Buffet area was great and a huge choice. There was a lot of building work going on in resort while we were there. Every morning noise from about 7am. Other than that had a great holiday staff very helpful

The best thing about my stay was...

Location
10/10 Amazing

18 January 2016

Beautiful relaxing hotel

Lovely holiday and weather beautiful which added to a great holiday

The best thing about my stay was...

Service and quality of food
8/10 Great

18 January 2016

Mediterranean Palace

The hotel itself was lovely, although the rooms need attention and are disappointing. Do not get a room at the front of the Hotel to avoid early morning awakenings from bottle trucks. The staff are polite and the breakfast buffet is amazing.

The best thing about my stay was...

The pool area and entrance is stunning as is the buffet.
8/10 Great

30 November 2015

Holiday November 2015

Great position close to a wonderful beach, lots of amenities and very nice helpful staff. The building itself is in need of a bit of renovation.

The best thing about my stay was...

The position of this hotel couldn't be better.
8/10 Great

16 October 2015

Good but not 5*

Good but it needs updating. Especially the bedrooms. And would tea and coffee facilities be too much to ask for in the rooms. Otherwise lovely place.

The best thing about my stay was...

Staff
8/10 Great

09 October 2015

Love it here

Always enjoy staying here. Aqua gym is the best thing going there :). Decided to upgrade to sea view as there was road works outside on the mountain view and was really worth the money. Beautiful view. Great house keeping. Thanks for a enjoyable holiday wish I didn't have to come home!!

The best thing about my stay was...

Aqua gym
8/10 Great

05 October 2015

fabulous

Reception area best I,ve seen in a hotel , but the room we stayed in needs a little up dating. Looking forward to our next visit.

The best thing about my stay was...

pool area
10/10 Amazing

05 October 2015

Med palace hol

Stunning hotel great location buffet breakfast good spotlessly clean

The best thing about my stay was...

Great location
10/10 Amazing

17 September 2015

Great hol

Great breakfast pool area very good

The best thing about my stay was...

Breakfast
10/10 Amazing

13 May 2015

Holidays.

We had a very pleasant stay close to every think we needed it could not have been better thank you .

The best thing about my stay was...

Everything.
10/10 Amazing

30 April 2015

April 2015

Excellent in all respects except for the volume of noise from external sources in the room and generally in the hotel. There is a high level of ambient noise everywhere in the hotel and the pool area. There are no quiet corners to sit and read (or write). The level of the music for the aqua aerobics and Zumba was on occassion horrendous.

The best thing about my stay was...

Pool area and excellent friendly staff
2/10 Okay

10 March 2015

Terrible

This hotel was slightly tatty when I stayed there 16 year ago and nothing has been done since. It is incredibly tatty and old fashioned. Bathrooms were disgusting, smelt like a men's public toilet - I heard one guest asking the maid for a bucket and bleach so he could clean his own!

The best thing about my stay was...

Location and wifi

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