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Jo-An Palace Hotel, Rethymnon

Dimitrakaki 8 Rethymnon - Map
TripAdvisor Traveller Rating
Based on 153 Reviews

Jo-An Palace Hotel Overview

Jo-An Palace Hotel is situated in Rethymnon, one of the most beautiful cities in Crete. Nearby guests will find the medievil fortress Fortezza, with its narrow streets full of traditional shops, cafes and tavernas. The en suite guest rooms are spacious and well appointed with all of the modern comforts required for that home from home feel, including satellite TV and individual air conditioning. The main restaurant ‘Nefeli’ offers delicious buffet style cuisine, while Le Bistrot bar is a perfect venue to unwind with a drink. Situated in the roof garden guests will find an attractive pool and a conference room is also on hand, capable of accomodating up to 40 delegates. Jo-An Palace Hotel is a perfect choice for those seeking comfortable accomodation and an ideal base from which to explore Rethymnon.

Hotel facilities

  • 24-hour business center
  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation
  • Audio-visual equipment
  • Babysitting or childcare
  • Banquet facilities
  • Bar/lounge
  • Business services
  • Caters to seniors
  • Caters to singles
  • Check-in time ends midnight
  • Check-in time starts 1:00 PM
  • Check-out by noon
  • Check-out from 7:00 AM
  • Coffee in lobby
  • Coffee shop or café
  • Concierge desk
  • Conference center
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Early departure fee charged
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Free Wi-Fi
  • Front desk hours
  • Laundry facilities
  • Library
  • Luggage storage
  • Massage
  • Minimum check-in age 17
  • Minimum guest age 17
  • Multilingual staff
  • Multiple small meeting rooms
  • Number of buildings/towers 1
  • Number of floors 5
  • One meeting/conference room
  • On-site car rental
  • Pets not allowed
  • Poolside bar
  • Restaurant(s) in hotel
  • Rooftop terrace
  • Room service
  • Sauna
  • Smoke-free property
  • Swimming pool - outdoor
  • Swimming pool - outdoor seasonal
  • Television in lobby
  • Terrace
  • Total number of rooms 70
  • Tour assistance
  • Tours/ticket assistance
  • Use of nearby fitness center (discount)
  • Wheelchair accessible
  • Wired (high-speed) Internet access - surcharge

Room facilities

  • Access via exterior corridors
  • Air conditioning
  • Alarm clock
  • Balcony
  • Bathrobes
  • Bathroom phone
  • Bathtub only
  • Bathtub or shower
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • City view
  • Climate control
  • Clock radio
  • Complimentary toiletries
  • Cribs/infant beds available on request
  • Direct-dial phone
  • Electronic/magnetic keys
  • Free Wi-Fi
  • Hair dryer
  • Hair dryer (on request)
  • In-room massage available
  • In-room safe
  • Iron/ironing board (on request)
  • Kitchenette
  • Makeup/shaving mirror
  • Minibar
  • Mountain view
  • Non-smoking only
  • Phone
  • Pillow menu
  • Pillowtop mattress
  • Plasma television
  • Premium bedding
  • Private bathroom
  • Refrigerator
  • Satellite television service
  • Shower/bathtub combination
  • Slippers
  • Soundproofed rooms
  • Television
  • Wake-up calls
  • Window opens

Customer Reviews

5/10 Average Based on 2 Customer Reviews

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6/10 Good

30 July 2008

Fine for the price

I had no problem with getting what I had ordered. I thought the locationw was very nice. The buffet was very limited - odd to have no fruit at breakfast, but when travelling in a different country, I believe you suspend somewhat your expectations. I thought the pool was nice, but it would have been nicer if it had been just a tad cooler - maybe hard to do with high temperatures! The room was fine, clean and basically as advertised. Would be nice to remove carpeting in all hotels of this nature and go with tiles, so much cooler! I thought you basically got what you paid for and was not disappointed in what I received for the money spent.

4/10 Average

11 July 2008

Worst food

The hotel was clean but on arrival we produced our accomadation voucher which showed we were booked as AI but they claimed we had booked half board only so we couldn't sit for lunch until this was cleared up then funny enough as soon as lunch was over they cleared it up after my protesting but to be honest im glad we missed lunch as the food was compleatly dire. We stayed for 4 nights and only ate twice, i cant beleive we spent all that money for AI and we couldn't eat the food, other guests were complaining and were getting nothing they requested for food, it was potatoes and what looked like goolash for lunch and dinner every day, there was nothing for vegatarians unless you liked potatoes and cucomber, the AI drink service was a joke also, every AI hotel i have stayed at has an drink service up to 11pm this one was 10pm you couldn't have coffie or tea during the day unless it was a meal time or coffie break from 5 to 6 the beer was cloudy and had a funny taste when i complained i was told this was normal and the beer should be like this, we went AI as so we wouldn't spend as much at the resort but turned out we had to eat and drink out every day which cost us as well as already paying for the food and drink at this hotel which we could not ingest.

Additional information

The Jo-An Palace Hotel was previously known as Joan Palace.

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