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TTA Protection
ATOL bonded

2017 British Travel Awards Winner

At a Glance

TripAdvisor Traveller Rating
Based on 958 Reviews
3.0

Recommended for

  • Close to the beach
  • Central location
  • Family friendly
  • Great service
  • Good for shopping
TripAdvisor Traveller Rating
Based on 958 Reviews
3.0

Recommended for

  • Close to the beach
  • Central location
  • Family friendly
  • Great service
  • Good for shopping

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Mercury, Santa Susana, Costa Brava

Avinguda del Mar, 2 Santa Susanna 8398

Hotel Info

TTA Protection
ATOL bonded

2017 British Travel Awards Winner

Overview

Hotel Mercury is located on the sea front in Santa Susanna, with an array of bars, restaurants, shops and active nightlife close by making the location ideal for guests. With the beach also just a short walk away. Located just 50km away from Barcelona giving guests the opportunity to visit.

The hotel’s all inclusive offers the following:

Drinks:

·         Locally produced Alcohol; Locally produced non Alcohol, Soft drinks; Beer; Spirits, Bar, Daily: 10:00 - 23:00.

Food:

·         Breakfast; Lunch; Dinner, Buffet, Restaurant, Daily.

·         Snacks, Bar, Daily: 10:00 - 12:00, 15:00 - 19:00.

Guestrooms are tastefully furnished and offers a total of 332 rooms, over a 5-storey building, with 322 single rooms and 10 suites. The en-suite rooms are furnished in a modern style and fitted with a direct dial telephone, satellite/ cable TV, air conditioning, central heating, WLAN Internet access, a balcony and a safe (for an added fee).

Hotel Mercury offers guests two swimming pools, a children's' pool and an adults pool, a kid's zone with a wide entertainment programme, leisure area, dance floor with live performances and a gym. Nearby the hotel there are sports fields with basketball, football and tennis areas.

There is plenty to see and do in the area with the Hotel Mercury offering excursions into Santa Susanna and horse riding. Guests can visit the Mini Beach Club with activities on the beach for the little ones, waterparks are located nearby along with Segway for all the family. Hop on the little train of Santa Susanna 'El Cuc' and enjoy the tourist route of the area, with a stop in front of the hotel.

Dining at the hotel includes restaurant with integral buffet and a cafeteria.

 

Important Notice

Tourists staying overnight in this resort will be charged the Catalonia Tourist Tax on ALL hotels. This will be charged locally and is to be paid upon checkout by cash or credit card in local currency.

The room levy amount ranges from €0.50 to €2.48 per adult, per night based (up to 7 nights) on hotel classification.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Help with hotel, flight or payment?

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0207 741 1382
0207 741 1382

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0207 741 1382
0207 741 1382

Facilities

Hotel facilities

Wifi

  • Free WiFi - Public Areas
  • Internet access - wireless

Pool and Wellness

  • Swimming Pool - Outdoor

Activities

  • BBQ facilities

Food & Drink

  • Bar / Lounge
  • Restaurant

Services & Shops

  • Tour assistance
  • Car rental
  • Luggage storage
  • Babysitting (Surcharge)
  • Laundry facilities

General Info

  • Garden
  • Check-in time starts noon
  • Conference center
  • Check-out by 10:00 AM
  • Shopping on site
  • Wheelchair accessible
  • 24-hour front desk
  • Elevator/lift
  • Photocopy machines
  • Check-in time ends midnight
  • Safe-deposit box at front desk

Room facilities

Internet, TV & Phone

  • Direct-dial phone
  • Satellite television service
  • Phone

Rooms & Comfort

  • Balcony
  • Air conditioning

Bath & Shower

  • Private bathroom
  • Bathtub only
  • Nearest airport
  • Time zone UK + 1 Hour
  • Currency € Euro
  • Plug

Location

map
map

Attractions Nearby

  • Santa Susanna Beach 0.14 miles
  • Les Caletes Beach 0.36 miles
  • Levante Beach 0.96 miles
  • Pineda de Mar Beach 1.30 miles
  • Pau Casals Plaza 1.38 miles
  • Parc Francesc Macia 1.66 miles
  • Marineland 2.79 miles
  • Calella Beach 3.21 miles
  • Roca Grossa 4.06 miles
  • Monastery El Convent in Blane 5.44 miles
View More

Resort Info

Santa Susana

Santa Susana, Costa Brava

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Hotel Mercury Reviews

TripAdvisor Traveller Rating
Based on 958 Reviews
3.0

Recommended for

  • Close to the beach
  • Central location
  • Family friendly
  • Great service
  • Good for shopping
  • Customer Reviews
  • TripAdvisor Reviews

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5/10 Average

08 July 2017

Was expecting more for 4 stars hotel

It was very noisy, couldnt sleep so tired after all day away. Bathroom was awful, disgusting. Food was ok, a lot to choose from. I had a full board, but I had to pay even for a water. Swimming pool very small. Activities mostly for older people. My room key didnt work few times, so had to go back to reception. When you are tired, it can be annoying.

The best thing about my stay was...

Close to the beach.
8/10 Great

24 June 2017

Okay

Nice modern hotel, rooms comfortable although not spacious. Most of the staff not particularly friendly or maybe just don't like the English. Many loungers by the pool were broken. Food not very tasty or choice.

The best thing about my stay was...

Granted a low floor as requested.
1/10 Okay

31 March 2017

Worst hotel in Spain

Do not go to this hotel ever

The best thing about my stay was...

Going home
10/10 Amazing

29 October 2016

Fabulous

Great hotel in perfect location. Lovely pool area with lots of sunbeds and a large pool. Near the beach (5 mins walk), on the strip of shops and bars so local for everything. Santa Susanna is a lovely place mostly couples and families...it's not stag and hen so perfect really. Food amazing and all inclusive drinks great.

The best thing about my stay was...

Location and pool
8/10 Great

15 October 2016

Lovely

Enjoyed our stay. 2 adults, one teenage boys. Hotel lovely , trendy modern and clean. Rooms lovely and communal areas fab. Lovely big pool with plenty of sunbeds. Food excellent with lots of choice. All inclusive drinks great too. Location is right near train station so easy to get about. Located right on main strip of shops and bars etc and 5 mins from the beach.

The best thing about my stay was...

Visit to Nouakchott Camp
6/10 Good

08 September 2016

Basic but clean

Room was basic but clean, much like the rest of the hotel. Staff worked very hard to keep it clean. They could have smiled more but maybe they don't like the English or maybe it was because we were all inclusive. There was always something to eat but it was really just okay. On the all inclusive you could get a grilled cheese sandwich, fries, hot dog or burger twice a day. Hotel policy meant that no towels were out before the pool opened at 9am which meant there was a mad dash for loungers. Going in August there wasn't enough loungers.

The best thing about my stay was...

Being close to the train station so we travelled a couple of times and fares were cheap.
8/10 Great

22 March 2016

Good Value for Money

Good Value for Money

The best thing about my stay was...

Good Value for Money
8/10 Great

18 October 2015

late escape

as previously stayers at the mercury we had a good idea what to expect, as before it proved superb for our style of holiday ( close to the action-but not rowdy) thank you alpharooms for your assistance.

The best thing about my stay was...

the placing of the hotel.
8/10 Great

13 October 2015

Lovely place to stay

We had a very pleasant stay in the Mercury Hotel, Santa Susana, despite very bad weather.

The best thing about my stay was...

Location - selection of food and helpful and courteous staff.
4/10 Average

05 July 2015

This is a Hotel in trouble.

We have travelled to Spain and their islands for over 43 years and our experience tells us that this hotel is in trouble financially.I would say that they have no money to spend on needs of clients.The hotel is supposed to be 4 star superior.[Impossible].Their are basics but no luxuries.Food quality is poor with repetitive poor selection.All Inclusive you are supposed to get locally produced drinks,copies of Malibu,Baileys,Tia Maria Etc.These are only available at an extra cost.Rooms are very basic with orange painted artex as the main colour on the walls.Your private balcony is not private its protected on one side only.On the balcony in every hotel I have been there is a table and two chairs, not in this one.There are no tables on any of their balconies,so where do you place your coffee,wine,mobile phone,newspaper etc.Entertainment is a mini disco every night with their best shows being parrots and snakes for one hour on two evenings.The parasols around the pool are rigid steel poles [no flexibility at all].and are cemented into the ground so you cannot move them and there is no room to move the sun beds therefore there is only protection from the sun at a certain time of day.Pets are not allowed although a dog and its owner was seen on several occasions.[Security in the hotel is non existent].I would predict that this hotel will dissolve if they do not improve or someone else takes over.

The best thing about my stay was...

Location

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