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Hl Paradise Island, Playa Blanca

Calle Francia, 2 Playa Blanca 35580 - Map
TripAdvisor Traveller Rating
Based on 2706 Reviews

Hl Paradise Island Overview

Hl Paradise Island is located in the seaside village of Playa Blanca and offers a host of services to entertain all of the family. The spacious apartments sleep a maximum of six people and are well appointed with all of the modern comforts required for that home from home feel, including a lounge with kitchenette, safety deposit box (fees may apply) and satellite TV. During warm summer evenings guests can relax with a drink on their own private terrace or balcony or within the company of other guests within the Mirador bar, open three nights a week. Paradise, the main restaurant, offers an extensive variety of international dishes with show cooking and thematic evenings. Nestled in the attractive garden guests will discover two inviting swimming pools, whilst the poolside bar serves cooling refreshments to accompany lazy days in the sun. Younger guests will also be kept well entertained as the complex boasts two children’s pools, a playground, mini club and mini disco, live shows and animation shows in the evenings. Sports facilities are on hand to suit all ages these include mini golf, beach volleyball, a tennis court with tennis classes available, a multifunctional sports ground and a well equipped gym. Wi-Fi is also available at an extra charge. Those looking for an alternative to the pool can make use of the shuttle bus service to Playa Dorada beach at various times of the day. Guests at the hotel can benefit from the new Waterpark next door, which will also cater for those staying at the Club Playa Blanca and Río Playa Blanca (for those with a "water park room.") The water park has separate swimming pools for the receipt of attractions, where you can find a solarium with sunbed’s and parasols, a snack bar with terrace furniture, which can make use of our All Inclusive.

Our customers think this is great for...

Family friendly


Great service


No frills


Hotel facilities

  • 24-hour front desk
  • Arcade/game room
  • ATM/banking
  • Babysitting or childcare
  • Bar/lounge
  • Billiards or pool table
  • Breakfast service
  • Check-in time starts noon
  • Check-out by noon
  • Check-out from 8:00 AM
  • Children's club
  • Coffee shop or café
  • Conference center
  • Currency exchange
  • Dry cleaning/laundry service
  • Fitness facilities
  • Free parking nearby
  • Garden
  • Gift shop
  • Grocery/convenience store
  • Hair salon
  • Internet access - wireless
  • Laundry facilities
  • Luggage storage
  • Massage
  • Nightclub
  • On-site car rental
  • Poolside bar
  • Restaurant(s) in hotel
  • Room service
  • Safe-deposit box at front desk
  • Sauna
  • Spa tub
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Swimming pool - outdoor seasonal
  • Tennis on site
  • Terrace
  • Tours/ticket assistance
  • Wheelchair accessible

Room facilities

  • Air conditioning
  • Balcony
  • Bathtub only
  • Cable/satellite television channels
  • Direct-dial phone
  • In-room safe
  • Kitchenette
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite television service
  • Shower only
  • Shower/bathtub combination
  • Television

Customer Reviews

7/10 Good Based on 43 Customer Reviews

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4/10 Average

23 September 2016

Very Average

The very nice main building which is being refurbed at the minute gives something of a false impression of the hotel really. Four stars is somewhat flattering for the facilities here. The food is very average and repeated day and night. There is one beer available to all inclusive customers; Amstel. The plastic cups which are provided are thimble sized and have those really annoying lips which cause one to dribble continuously! The beer is horrible! There are other choices available but at a price; that being 4 euros for a 33ml botle of Heineken. Also served in a plastic cup which doesn't hold the full 33ml so you have to sup the rest of the bottle dry as one cannot take the bottle away. The Heineken on tap in the top bar was rancid!! In fairness the bar maid did did forewarn me and pour a little for me to try. Luckily, I just smelled it rather than taste it or I may still have gut rot!! It smelled of farmhouse scrumpy which has been left in a plastic container in the sun for a week or so!!!(Sorry; I'm from Somerset so this is my point of reference!). If she knew that the beer had been off for months, why would noone change it??!! The cocktails on offer come from cartons! Is that worthy of 4 stars? So that's the entire included drinks menu covered. We bought beers from the supermarket and drank those from our own glasses which we also bought. A hollow victory as of course we'd paid through the arse for the all inclusive option but better that than a week of abstenance! The gym: poor and ill-maintained. Just a single pair of matching dumbells. No air con. When it's 38 degrees outside!! A guy sits there all day long looking bored and presumably getting paid so why not squirt the pulleys etc with a bit of lubricant and wipe down the benches etc. There was sweat all over them from previous users yet I never saw another peron in there so I assume it was days old! Again - 4 stars?! The pool area is about half the size it needs to be to provide for the number of guests that the hotel holds. The existing pools are fine for kids and are full of every kind of inflatable known to man and games of football/polo/volley ball going on at all times which is fine but that leaves nowhere at all for adults to swim or bathe in peace. Likewise the bar area is still full of kids at 11pm when, inexplicably, they close. I thought the Europeans knew how to party and kept long hours? Not here. I guess that if you have a family, like shit beer and drinks, think fish fingers is haute cuisine and like kids running around the restaurant and bars at all hours, then give it a go. The apartments are fine and spacious but don't go for rooms 317 to 328 or 247 to 250 inclusive as they are just metres away from the sewage treatment plant on site which adds a somewhat interesting aroma to ones romantic evenings on the terrace! I will spend my £1000 (excluding flights) far more carefully next time round. I have learned that a star rating isn't worth a dime and that Pontins has been franchised and is alive and kicking in The Canaries!!

The best thing about my stay was...

Having a hire car to go in search of peace and relaxation.
4/10 Average

20 June 2016

Ants everywhere in our apartment

Great pools and slides would be better if atleast one of the pools was heated as I went in June and the weather wasn't very nice which ment the pools were too cold for my 1year 8month old and my 6 month old. Lovely food especially Chinese night!! The young dark haired waitress don't know her name she was always happy and helpful. There is only one supermarket so if you wish to go shopping it's a 30min walk, €4 taxi or free bus at certain times if you manage to fit on as it was always busy for us. The worst thing about our holiday was our room. Beautiful to look at all modern however it was full of ants. I complained twice was told that this is common and was only given insect killer spray. So I used this literally sprayed everywhere possible and it did kill them however they kept returning. On the 5th day of our holiday around 9:30pm we noticed that they had managed to get into my babies formula milk container!! The lid was shut and in a bag up on a shelf but still got in. I was furious went down to reception to complain but the supermarket onside was closed at 9:30pm the nearest pharmacy closed at 10pm so I would only get there on time if I took a taxi. A member of staff said that they could give me milk out of the kitchen not knowing babies need formula milk. After raising my voice for everyone to hear the assistant manager then offered to give me a lift but I still had to pay €18.75 for a new tub which I was not happy about.

The best thing about my stay was...

2/10 Okay

16 March 2016


If you like screaming, unruly children and large, loud tattoed men and women, then this is the place for you. Meals in the restaurant were like feeding time in the zoo. Ate out most nights. We WON'T be back!

The best thing about my stay was...


Additional information

The Hl Paradise Island was previously known as Paradise Island.

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