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HL Paradise Island, Playa Blanca

Calle Francia, 2 Playa Blanca 35580 - Map
TripAdvisor Traveller Rating
Based on 2870 Reviews

HL Paradise Island Overview

HL Paradise Island is located only a short walk from Playa Blanca Beach. This 4-star resort is ideal for families and couples looking for a relaxing self-catering holiday.

Facilities available at the hotel include an outdoor swimming pool, a terrace with sunbeds, the Dino Aquapark, a poolside bar, a lobby bar and a disco. You can enjoy buffet-style meals at the restaurant. There is also a mini market where you can do your shopping for self-catering.

Each apartment at the property includes a kitchenette with fridge, air-conditioning, a living area and a TV with satellite channels.

Timanfaya National Park is around a 20-minute drive away.


Our customers think this is great for...

Family friendly

90%

Great service

47%

No frills

28%


Hotel facilities

  • 24-hour front desk
  • Arcade/game room
  • ATM/banking
  • Babysitting or childcare
  • Bar/lounge
  • Billiards or pool table
  • Breakfast service
  • Check-in time starts noon
  • Check-out by noon
  • Check-out from 8:00 AM
  • Children's club
  • Coffee shop or café
  • Conference center
  • Currency exchange
  • Dry cleaning/laundry service
  • Fitness facilities
  • Free parking nearby
  • Garden
  • Gift shop
  • Grocery/convenience store
  • Hair salon
  • Internet access - wireless
  • Laundry facilities
  • Luggage storage
  • Massage
  • Nightclub
  • On-site car rental
  • Poolside bar
  • Restaurant(s) in hotel
  • Room service
  • Safe-deposit box at front desk
  • Sauna
  • Spa tub
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Swimming pool - outdoor seasonal
  • Tennis on site
  • Terrace
  • Tours/ticket assistance
  • Wheelchair accessible

Room facilities

  • Air conditioning
  • Balcony
  • Bathtub only
  • Cable/satellite television channels
  • Direct-dial phone
  • In-room safe
  • Kitchenette
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite television service
  • Shower only
  • Shower/bathtub combination
  • Television

Customer Reviews

7/10 Good Based on 44 Customer Reviews

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8/10 Great

21 January 2017

Be amazing with a few teaks

Very good hotel with really pleasant and helpful staff. Food was very good with plenty of choice, shame that on the odd occasion some food was stone cold which is an area for improvement. Fresh fried eggs would be nice, considering that this is a 4 star hotel. Drinks were free flowing and very good. Small selection of cocktails, Amstel beer and prompt service. There was a pool bar during the day which also has snacks. In the evening there is a nice bar in the lobby, a bar in the entertainment room and self service beer, wine and soft drinks in the restaurant. The waterpark was a nice additional feature and would keep kids occupied. The swimming pool however was FREEZING cold and absolutely not acceptable. It might be cheaper not to heat the pool in winter but why have a pool if it is too cold to use, it was empty except for the odd daredevil diver who was straight out again! Loved our stay tho, apartments are excellent, massive super king size beds and are kept very clean as are the rest of the grounds.

The best thing about my stay was...

Cleanliness
4/10 Average

23 September 2016

Very Average

The very nice main building which is being refurbed at the minute gives something of a false impression of the hotel really. Four stars is somewhat flattering for the facilities here. The food is very average and repeated day and night. There is one beer available to all inclusive customers; Amstel. The plastic cups which are provided are thimble sized and have those really annoying lips which cause one to dribble continuously! The beer is horrible! There are other choices available but at a price; that being 4 euros for a 33ml botle of Heineken. Also served in a plastic cup which doesn't hold the full 33ml so you have to sup the rest of the bottle dry as one cannot take the bottle away. The Heineken on tap in the top bar was rancid!! In fairness the bar maid did did forewarn me and pour a little for me to try. Luckily, I just smelled it rather than taste it or I may still have gut rot!! It smelled of farmhouse scrumpy which has been left in a plastic container in the sun for a week or so!!!(Sorry; I'm from Somerset so this is my point of reference!). If she knew that the beer had been off for months, why would noone change it??!! The cocktails on offer come from cartons! Is that worthy of 4 stars? So that's the entire included drinks menu covered. We bought beers from the supermarket and drank those from our own glasses which we also bought. A hollow victory as of course we'd paid through the arse for the all inclusive option but better that than a week of abstenance! The gym: poor and ill-maintained. Just a single pair of matching dumbells. No air con. When it's 38 degrees outside!! A guy sits there all day long looking bored and presumably getting paid so why not squirt the pulleys etc with a bit of lubricant and wipe down the benches etc. There was sweat all over them from previous users yet I never saw another peron in there so I assume it was days old! Again - 4 stars?! The pool area is about half the size it needs to be to provide for the number of guests that the hotel holds. The existing pools are fine for kids and are full of every kind of inflatable known to man and games of football/polo/volley ball going on at all times which is fine but that leaves nowhere at all for adults to swim or bathe in peace. Likewise the bar area is still full of kids at 11pm when, inexplicably, they close. I thought the Europeans knew how to party and kept long hours? Not here. I guess that if you have a family, like shit beer and drinks, think fish fingers is haute cuisine and like kids running around the restaurant and bars at all hours, then give it a go. The apartments are fine and spacious but don't go for rooms 317 to 328 or 247 to 250 inclusive as they are just metres away from the sewage treatment plant on site which adds a somewhat interesting aroma to ones romantic evenings on the terrace! I will spend my £1000 (excluding flights) far more carefully next time round. I have learned that a star rating isn't worth a dime and that Pontins has been franchised and is alive and kicking in The Canaries!!

The best thing about my stay was...

Having a hire car to go in search of peace and relaxation.
4/10 Average

20 June 2016

Ants everywhere in our apartment

Great pools and slides would be better if atleast one of the pools was heated as I went in June and the weather wasn't very nice which ment the pools were too cold for my 1year 8month old and my 6 month old. Lovely food especially Chinese night!! The young dark haired waitress don't know her name she was always happy and helpful. There is only one supermarket so if you wish to go shopping it's a 30min walk, €4 taxi or free bus at certain times if you manage to fit on as it was always busy for us. The worst thing about our holiday was our room. Beautiful to look at all modern however it was full of ants. I complained twice was told that this is common and was only given insect killer spray. So I used this literally sprayed everywhere possible and it did kill them however they kept returning. On the 5th day of our holiday around 9:30pm we noticed that they had managed to get into my babies formula milk container!! The lid was shut and in a bag up on a shelf but still got in. I was furious went down to reception to complain but the supermarket onside was closed at 9:30pm the nearest pharmacy closed at 10pm so I would only get there on time if I took a taxi. A member of staff said that they could give me milk out of the kitchen not knowing babies need formula milk. After raising my voice for everyone to hear the assistant manager then offered to give me a lift but I still had to pay €18.75 for a new tub which I was not happy about.

The best thing about my stay was...

Food

Additional information

The HL Paradise Island was previously known as Paradise Island.

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