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H10 Las Palmeras, Playa De Las Americas

Av. Rafael Puig, 28 Playa de las Americas 38660 - Map
TripAdvisor Traveller Rating
Based on 3563 Reviews
  • overview
  • customer reviews

H10 Las Palmeras Overview

The H10 Las Palmeras Hotel is located on Playa De Las Americas beach, by the sea and with direct access to the ocean promenade. This 4-star complex is surrounded by extensive sub-tropical gardens and is an ideal choice for those looking for a relaxing holiday.

Highlights of the hotel include an outdoor swimming pool, a poolside snack bar, a choice of bars and restaurants including BBQ and Italian, tennis courts, and a daily entertainment programme.

Each guest room is air-conditioned and includes a private balcony, a satellite TV, a hairdryer and an en suite bathroom. A safe and a minibar are available to rent.

Tenerife Sur Airport is located 15km away.



Christmas and New Year Cancellation policy:


If a booking is cancelled within 15 days of the arrival date, the hotel will charge one night.

Note:

We would like to inform you that our H10 Las Palmeras Hotel will start with the improvement works at the solarium floor, from the 6th of November to the 2nd of December.
 
The work area will be closed off to minimize any discomfort to our mutual guests.

H10 Las Palmeras Overview

The H10 Las Palmeras Hotel is located on Playa De Las Americas beach, by the sea and with direct access to the ocean promenade. This 4-star complex is surrounded by extensive sub-tropical gardens and is an ideal choice for those looking for a relaxing holiday.

Highlights of the hotel include an outdoor swimming pool, a poolside snack bar, a choice of bars and restaurants including BBQ and Italian, tennis courts, and a daily entertainment programme.

Each guest room is air-conditioned and includes a private balcony, a satellite TV, a hairdryer and an en suite bathroom. A safe and a minibar are available to rent.

Tenerife Sur Airport is located 15km away.



Christmas and New Year Cancellation policy:


If a booking is cancelled within 15 days of the arrival date, the hotel will charge one night.

Note:

We would like to inform you that our H10 Las Palmeras Hotel will start with the improvement works at the solarium floor, from the 6th of November to the 2nd of December.
 
The work area will be closed off to minimize any discomfort to our mutual guests.


Our customers think this is great for...

81%

Close to the beach

75%

Central location

66%

Family friendly


Hotel facilities

  • 24-hour front desk
  • Air-conditioned public areas
  • Arcade/game room
  • Babysitting or childcare
  • Bar/lounge
  • Barbecue facilities
  • Billiards or pool table
  • Breakfast service
  • Check-in time starts 2:00 PM
  • Check-out by noon
  • Children's club
  • Conference center
  • Currency exchange
  • Dry cleaning/laundry service
  • Eurocard
  • Free breakfast
  • Free parking nearby
  • Free Wi-Fi
  • Garden
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Pets not allowed
  • Pool table
  • Poolside bar
  • Restaurant(s) in hotel
  • Rooftop terrace
  • Room service
  • Safe-deposit box at front desk
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Terrace
  • Tour assistance
  • Tours/ticket assistance
  • Wheelchair accessible

Room facilities

  • Air conditioning
  • Balcony
  • Cable/satellite television channels
  • Cribs/infant beds available on request
  • Daily housekeeping
  • Direct-dial phone
  • Hair dryer
  • In-room safe
  • Minibar
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite television service
  • Wake-up calls
  • Window opens

Customer Reviews

8/10 Great Based on 48 Customer Reviews

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7/10 Good

14 September 2017

Nightmare getting a sunbed!

Hotel great, cleaners in every day, food 7/10 found the waiters & waitress wasn't very friendly! Staff on desk were very arrogant, And most of all couldn't use poolside sunbeds as the queue started at 630am then they would run to beds put a towel or several towels on all the beds then go for breakfast ? And keep them all day! The staff do nothing about this problem!!! Other than not having nice beach 🌊 all rocky stones! But 5mins in a cab for €3.94 you can go to a beautiful beach, further down the rd would go Tenerife again but stay somewhere else! With a nicer beach!!!!

The best thing about my stay was...

Irish bar nxt door lol 😂
8/10 Great

16 November 2016

Great hotel

Just come back from a four night stay here all inclusive. This place is great, food and drinks were exceptional. The hotel staff were so pleased to help, it was kept beautifully clean and the beds including three pillows were great. The pool was a little cold but we didn't mind that as it helped with the hangovers. There is also a heated pool. The water polo was good fun. Would recommend and definitely stay again.

The best thing about my stay was...

The food especially the carvery meats and all the lovely drinks on offer.
8/10 Great

16 November 2016

Great hotel

Just come back from a four night stay here all inclusive. This place is great, food and drinks were exceptional. The hotel staff were so pleased to help, it was kept beautifully clean and the beds including three pillows were great. The pool was a little cold but we didn't mind that as it helped with the hangovers. There is also a heated pool. The water polo was good fun. Would recommend and definitely stay again.

The best thing about my stay was...

The food especially the carvery meats and all the lovely drinks on offer.
8/10 Great

02 October 2016

Very enjoyable stay

Beautiful clean hotel with excellent food. Pity about having to queue every morning at 08.15am for a sun bed and there was no nice sandy beach behind the hotel so that was very disappointing. Excellent location next to bars and restaurants. Would highly recommend this hotel.

The best thing about my stay was...

Good and cleanliness
2/10 Okay

10 January 2016

Not 4 star

Tv in rooms in English only news programs. Ok if your Spanish or German very draughty hotel cold at night. No wifi in rooms going back to Dubai next year

The best thing about my stay was...

Leaving
8/10 Great

03 January 2016

Great stay.

Hotel has been upgraded since we last stayed two years ago. Food excellent, all inc drinks gave decent selection, with nice cocktails. Although there were people waiting to reserve sunbeds, there were plenty available. Beware, at the Italian resturant I asked if the canapy had fish or nuts and was told no. However there was and I had a bad reaction.

The best thing about my stay was...

Staff cared about service / good food / good all inc drinks
10/10 Amazing

03 September 2015

Fabulous week at Las Palmeras

I was on holiday from 26th - 2nd of September with my boyfriend (we are 22 & 28). The hotel is in a great location, so central and a close walking distance to all the great bars and restaurants! The hotel is clean, the pool was clean every morning. There was always a sun lounger even if we did go down some mornings at around 11am. A lot of choice at breakfast, lots of fresh fruit and salad. Dinner is great if you're a massive fish fan - could have been better but still 2/3 options each night. If you go all inclusive which I would highly recommend you get to eat a la carte one night in the Italian restaurant on site and also the Japanese! The drinks are brilliant! Proper cocktails, there must be a list of around 12 made with real alcohol (by this I mean brands - actual smirnof, bacardi etc). The staff are all so friendly and helpful. Drinks in the hotel are quite expensive so if it is not too much more to go all inclusive then I would say do it - 4/ 5 euro per alcoholic drink. There is also a snack bar open all day and an amazing wee coffee shop that does so many cakes and authentic coffees! You can also get clean pool towels everyday for 1.20euro.

The best thing about my stay was...

Relaxed!
8/10 Great

10 June 2015

Lovely week

Great location, food was lovely and staff were amazing. My only complaint would be the lifts, big hotel and only four lifts.

The best thing about my stay was...

The amazing staff
4/10 Average

13 May 2015

Never again

stayed here 3 years ago. No complaints Rennovations in hotel started from 07:45 until 19:00 although I was advised otherwise by alpha Rooms first room had no air conditioning even though they told me they had fixed second room had air conditioning but it was useless and no help second room was over reonnovation works so I was woken up every morning to banging and it didn't stop the entire day until 19:00 Food was terrible !!!!!!!!!!!!!!!!! unappetising, just awful and I've stayed in enough 4* hotels to know If you like eating on top of eachother and sunbathing on top of eachother, then this hotel is for you. Recption staff could do with a personality transplant

The best thing about my stay was...

coming home
2/10 Okay

12 January 2015

Rude and very Spanish

Was some nice people that worked there and then there was very rude that would only be polite to Spanish very spanish

The best thing about my stay was...

Going home
8/10 Great

29 December 2014

Nice holiday over Christmas

Spent 8 days over Christmas. Really enjoyed nice, chilled and relaxing festive time with family and baby. Room was not really 4* but clean. Staff very pleasant and food delicious. Would come back to this hotel and recommend to a friend who would like to have relaxing holiday close to the beach and shopping.

The best thing about my stay was...

Location, great food, family friendly
10/10 Amazing

14 December 2014

GREAT StAY

Everything was just great. No problems whats so ever

The best thing about my stay was...

Everything
10/10 Amazing

21 January 2014

h10 las palmeras

stayed there 4-19 jan really enjoyed our stay rooms clean and modern staff very helpful food excellent will stay there again next year

The best thing about my stay was...

helpful staff
4/10 Average

23 November 2013

Not 4 star

The best thing about this hotel is the food and location. By today's standards it is definitely NOT a 4 star hotel. The rooms are small, decor tired and beds very uncomfortable. I have a bad back and asked if they had a bed topper.. The rather unhelpful / frosty receptionist looked at me as if I was mad. (I have had them before in other Tenerife hotels) Both the quilt cover and bottom bed sheet had small rips in them, Not what you expect from 4 star. If you are NOT going All inclusive then don't go to this hotel as there is no facilities in rooms for half board, cuos, kettle glasses etc; Even had to pay for a bottle of water to go with dinner!!!

The best thing about my stay was...

good location , center of Las Americas Nice food and friendly waiting staff.
8/10 Great

15 October 2013

Lovely hotel

STAFF AT HOTEL WERE VERY HELPFUL, THE HOTEL WAS OVERBOOKED WHEN WE GOT THERE, SO WE HAD TO STAY IN SISTER HOTEL OVERNIGHT, WHEN WE CHECKED IN NEXT DAY WE GOT SOME COMPLIMENTARIES TO MAKE UP FOR NIGHT LOST, WHICH WAS VERY NICE. FOOD VERY NICE AND ENTERTAINMENT QUITE GOOD. WOULD LIKE TO STAY THERE AGAIN IN THE FUTURE.

The best thing about my stay was...

NICE CLEAN HOTEL.
10/10 Amazing

18 July 2013

Hotel absolutely fantastic

Brilliant stay at the H10 las palmeras. Location great, food amazing. We were upgraded free of charge to a junior suite and it was beautiful with a sea view. Staff so friendly and helpful would highly recommend this hotel. My little boy age 5 loved everything.

10/10 Amazing

15 May 2013

A better Tenerife

H10 Las Palmeras what a hotel and team. I am a full time wheelchair user and was given every consideration along with my family from registration to departure with nothing too small a task to ensure our stay was a good one. They moved beds, rooms, furniture where needed to make access easier in the bedrooms, reserved tables in dining areas. We cant thank the management and staff at this hotel enough, will be going again very soon and highly recommend it. 12 years ago i stayed in Tenerife as a wheelchair user and it was a nightmare for access with high kerbs, steep ramps and very few toilets. What a transformation on my return all these years later. Now almost accessible in all areas, accessible toilets in bars, beaches with accessible areas, routes along the sea fronts via promenade, boardwalks and surrounding shopping and dining areas with easy access.

The best thing about my stay was...

The Management and staff at the hotel
10/10 Amazing

09 May 2013

splendid

This is a very well run hotel.The restraunt is second to none with plenty of staff.

The best thing about my stay was...

The food
6/10 Good

10 January 2013

HOTEL OVERBOOKED

if you look at your records you will notice we did not get the HOTEL H10 LAS PALMERAS as booked with your company (very disapointed)

10/10 Amazing

20 June 2012

Great hotel! Would definitely return if we had the chance

We loved this hotel it was so clean and the staff really friendly- the only thing was that as there was so many nationalities there all the announcements and activities were in 5 languages which could get a little annoying.

The best thing about my stay was...

The pool area and food choice

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