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Frequently asked questions


    • Brexit is the term used to refer to the United Kingdom’s decision to leave the European Union (EU) and is a shortened version of British Exit. On June 23, 2016, the UK decided to officially sever ties with the EU. This monumental decision came as the result of a referendum—or public vote of nearly all citizens of voting age—in which more than 30 million people voted.

    • The official Brexit date is 29 March 2019 but the date can likely be extended if all EU members agree to change the deadline.

    • The European Union is a group of 28 European countries that are tied by an economic and political alliance. This political understanding led the way for the use of the euro (the currency used in 19 EU countries) and permits citizens in the EU to travel and settle across borders without a passport. The EU even employs its own parliament and makes decisions regarding things like trade, transportation, and environmental policy.

    • Yes the exchange rate will most likely be affected by Brexit but we won’t know the effect until Brexit actually happens as the exchange rate fluctuates hourly.

    • No. you won’t need a visa to travel to the EU after Brexit. The European Commission announced in November 2018 that, even in a no-deal scenario, UK travellers will still be able to visit the EU without a visa, providing the same is offered to European citizens visiting the UK. The European Commission has also said that from 2021, UK citizens will need to pay a fee – of around seven euros – for this visa exemption. This is part of a new electronic travel authorisation system, which applies to all third country visitors to the EU.

    • For EU citizens wishing to travel to the UK or UK citizens wishing to travel to the EU, it is unclear about what will happen after Brexit because no deal has yet been reached.

    • At present the discussion around fees are that British citizens will be charged 7 euros for freedom to travel within the EU for 3 years, although this has not been set in stone as no official agreement has been reached.

    • At present after Brexit UK passports with more than 6 months left will be still valid for travel but this may change depending on the outcome of Brexit, so please check the government website after the official Brexit date for clarification.

    • Regardless of the Brexit outcome, planes will still be able to fly between the UK and the EU. When and if a deal is agreed, we’ll go into a transition period, meaning everything will stay as it is until the end of December 2020 and flights will continue as normal. Even in the case of a no-deal scenario, the European Commission and UK government have said that UK airlines will still be able to operate flights between the UK and the EU. The UK government has also agreed that airlines operating out of the EU will be able to fly into the UK.

    • There is nothing to suggest that you won’t be able to continue with your holiday plans after 29th March. Even in a no-deal scenario, the European Commission and UK government have said flights to and from the UK will still be able to operate. Customers who book a package holiday with a UK travel company can relax knowing that they’ve got the most comprehensive protection as a consumer. If you book a package, your holiday will be protected under the Package Travel Regulations, meaning you’ll have the right to a full refund if your holiday can no longer be provided.

    • Currently the cost of making calls, sending messages and using the Internet on your mobile phone while in the EU is the same as while in the UK. In a no-deal scenario, these rules will no longer apply.Some UK mobile phone providers may continue to offer this to their customers after 29 March. We’d recommend you check with your provider before travelling.

    • If the EU and the UK government reach a deal on Brexit, there will be a two year transition period. That means nothing changes until December 2020.Even in a no-deal scenario, we expect all flights to operate as normal after 29 March.If you book a package holiday you are protected under the Package Travel Regulations. This means you will be entitled to a full refund should your holiday not go ahead.If you book flight-only and for any reason your flight is cancelled as a result of Brexit, you are entitled to a full refund – though flight delay compensation under EU261 will not apply.

    • Would need to join the non EU queue so may be have a longer wait.