Frequently asked questions
- How is the final balance collected?
- How do I pay in instalments?
- Why did my payment fail?
- What is a Pay Direct hotel?
- The hotel has already collected the payment for my room. Why?
- My booking states I have paid but I thought I was paying at the hotel?
- What are the credit and debit card charges?
- Will there be a credit card or debit card charge on the instalment plan?