Frequently asked questions

Booking & Confirmation

    • If your booking is not showing in My Account please call us on 0330 1000 025 and a member of the Customer Service Team will be able to help you.

    • If you haven't received an Order Confirmation email please contact us via My Account and we will check your order for you. Alternatively call us on 0330 1000 025 and a member of the Customer Service team will be able to help you.

    • If you haven't received a Booking Confirmation email please contact us via My Account and we will check your booking for you. Alternatively call us on 0114 407 0241 and a member of the Customer Service team will be able to help you.

    • If you haven't received a Booking Confirmation email please contact us via My Account and we will check your booking for you. Alternatively call us on 0330 1000 025 and a member of the Customer Service team will be able to help you.