El Divino Overview
From the 1st of July 2016 tourists staying overnight in the Balearic Islands will be charged an Eco-tax levied by the local government. This tax is not included in the price of your accommodation and will be charged upon arrival at your chosen holiday accommodation.
• The cost is between €0.50-€2.50 per person, per night for adults.
• Under 16s are exempt from the tax.
• Between November 1st - April 30th, there will be a 50 % discount.
• There is a 50% discount on the tax from the ninth day of your stay.
Eco Tax conditions are set by the local government and are subject to change
Our customers think this is great for...
- Check-in time ends midnight
- Check-in time starts 2:00 PM
- Check-out by 11:30 AM
- Check-out from 11:00 AM
- Currency exchange
- Tours/ticket assistance
- Air conditioning
- Bathtub only
- Coffee/tea maker
- Private bathroom
- Satellite television service
- Shower only
- Shower/bathtub combination
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29 October 2010
Perfect location for our needs but could do with better service
For the price and location this place was good. However the service could have been much better. On arrival there was no staff to check us in. We called the number, were told they would be there very soon, waited 20mins, then another staff member walked in not expecting us and was very surprised to see us, despite our booking being confirmed online. He tried his best to help out and we finally got our apartment, however there were a number of faults including the oven not working, the fridge having quite bad mould in it and the blinds in the bedroom not working. We pointed out all of these to the staff member (who told us he wasn't even full time member of staff) and to his credit he was very helpful. However we were told that the oven would be fixed etc later that day. We came home and none of the problems had been addressed. For the remaining 4 days of our trip we never saw another staff member at any time (not even on reception) and nothing was fixed for us. The rest of the apartment was good though. If we had been on a longer stay these problems and low level of service would have been unacceptable but we were only there briefly so happy to put up with them. In summary it's a shame because with a bit better management the place would be very good.
The best thing about my stay was...There was a stand in staff member who was trying his best to be very helpful!
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