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Dunas Mirador, Maspalomas

CL EINSTEIN S/N MASPALOMAS Gran Canaria 35100 - Map
TripAdvisor Traveller Rating
Based on 2946 Reviews
  • overview
  • customer reviews

Dunas Mirador Overview

Dunas Mirador hotel Hotel is a large, modern complex, situated in the popular resort of Maspalomas and is the ideal destination for couples and families alike. Guests may indulge in the sumptuous buffet breakfast or sample the delights of the poolside snack bar, where dishes are prepared by the chef on the spot.

Outside, the open-air swimming pool is free-form and luxurious, providing an ideal place to soak up the sun. For those who seek total relaxation the hotel offers a professional massage service and the lounge bar is a great place to end an evening amidst live music and dancing. A bus service is available to take guests to the beach of Maspalomas. Guest rooms within the Dunas Mirador come equipped with all the amenities one would need for a comfortable stay. Rates are valid for UK and Irish markets.

 

The All-Inclusive Package offered by the hotel includes the following facilities:

·         Food: Full Board buffet meals. Breakfast (08:00-10:30), lunch (13:00-15:00) and dinner (18:00-21:00), all in cold & hot dishes and dessert buffet, served in the main restaurant.

·         Hot snacks (sandwiches, hot dogs, hamburgers and chips are available at the pool bar) 11.00-16.00. Cold snacks 17.00-18.00. Ice cream 10.00-20.00.

·         Drink: Selected local alcoholic and soft drinks 10.00-23.00. Tea, coffee and cake 16.00-17.00. Served at the pool bar from 10:30-22:30 at the pool (open from 10:30-24:00)

·         Sports and Activities: All are included (Table tennis, Billiards*, Aqua aerobics, Daytime activity programme) except where indicated.

 

Dunas Mirador Overview

Dunas Mirador hotel Hotel is a large, modern complex, situated in the popular resort of Maspalomas and is the ideal destination for couples and families alike. Guests may indulge in the sumptuous buffet breakfast or sample the delights of the poolside snack bar, where dishes are prepared by the chef on the spot.

Outside, the open-air swimming pool is free-form and luxurious, providing an ideal place to soak up the sun. For those who seek total relaxation the hotel offers a professional massage service and the lounge bar is a great place to end an evening amidst live music and dancing. A bus service is available to take guests to the beach of Maspalomas. Guest rooms within the Dunas Mirador come equipped with all the amenities one would need for a comfortable stay. Rates are valid for UK and Irish markets.

 

The All-Inclusive Package offered by the hotel includes the following facilities:

·         Food: Full Board buffet meals. Breakfast (08:00-10:30), lunch (13:00-15:00) and dinner (18:00-21:00), all in cold & hot dishes and dessert buffet, served in the main restaurant.

·         Hot snacks (sandwiches, hot dogs, hamburgers and chips are available at the pool bar) 11.00-16.00. Cold snacks 17.00-18.00. Ice cream 10.00-20.00.

·         Drink: Selected local alcoholic and soft drinks 10.00-23.00. Tea, coffee and cake 16.00-17.00. Served at the pool bar from 10:30-22:30 at the pool (open from 10:30-24:00)

·         Sports and Activities: All are included (Table tennis, Billiards*, Aqua aerobics, Daytime activity programme) except where indicated.

 


Our customers think this is great for...

81%

Family friendly

58%

Great service

35%

No frills


Hotel facilities

  • 24-hour front desk
  • Arcade/game room
  • ATM/banking
  • Babysitting or childcare
  • Bar/lounge
  • Beach/pool umbrellas
  • Billiards
  • Billiards or pool table
  • Check-in time ends midnight
  • Check-in time starts 2:00 PM
  • Check-out by noon
  • Check-out from 1:00 AM
  • Children's club
  • Coffee shop or café
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free parking nearby
  • Garden
  • Gift shop
  • Golf course on site
  • Grocery
  • Half board rates available
  • Internet access - wireless
  • Laundry facilities
  • Luggage storage
  • Massage
  • Medical assistance available
  • Minimum check-in age 18
  • Multilingual staff
  • Nightclub
  • Number of buildings/towers 6
  • Number of floors 5
  • Number of outdoor pools 2
  • On-site car rental
  • On-site medical assistance available
  • Parking nearby
  • Patio
  • Pets not allowed
  • Photocopy machines
  • Pool table
  • Poolside bar
  • Restaurant(s) in hotel
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Security guard
  • Shopping on site
  • Smoke-free property
  • Spa tub
  • Suitable for children
  • Supervised childcare/activities
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Swimming pool - outdoor seasonal
  • Television in lobby
  • Tennis on site
  • Terrace
  • Total number of rooms 437
  • Waterslide
  • Wheelchair accessible
  • Wired (high-speed) Internet access - surcharge

Room facilities

  • Alarm clock
  • Balcony
  • Bathtub only
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Clock radio
  • Complimentary toiletries
  • Cribs/infant beds available on request
  • Daily housekeeping
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Handheld showerhead
  • In-room massage available
  • In-room safe
  • Mountain view
  • Non-smoking only
  • Phone
  • Pool view
  • Private bathroom
  • Refrigerator (on request)
  • Rollaway beds available on request
  • Satellite television service
  • Shower/bathtub combination
  • Television
  • Turndown service
  • Wake-up calls
  • Window opens

Customer Reviews

7/10 Good Based on 135 Customer Reviews

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1/10 Okay

14 August 2017

Dunas miridor

This hotel is fake, double standard room was tiny. Asked to upgrade and pay the difference, staff told us after two days to pack they had another room for us. We took the afternoon packing only to find same size room!! Nothing else the arrogant manager told us. Never met anybody as ignorant and unhelpful!!

The best thing about my stay was...

Food was good
3/10 Okay

22 March 2017

would be 4 * review only no air conditioning and bad wifi

travelled as a family, 2 adults, a teenager and a 10 yr old. stayed here for 6 day 16th march till 21 march, food was lovely but a bit the same after a few days. lovely heated pool , was like getting into a bath. good animation team, very enthusiastic. hotel needs to review the air conditioning. the weather wasn't particularly hot but we rented a fan, €17 per week, because the room was so stuffy, it didn't really do the job, air conditioning units are €60 per week, but I cant vouch for them. we paid for the wifi €20 per week but very bad. small room but adequate, very powerful shower with hot water. we had a lovely pool view,block B, which got lovely evening sun. we got bit a few times by mosquitos, but I think that because the first night we left the patio door open as it was so stuffy, and they got in. the staff are all friendly. the hotel is closed for May for renovations , I asked the receptionist what was being done but she didn't know. hope it's air conditioning. Hope the hotel see a theme running through this review if they read it !!! Air conditioning!! bit for variety in the food department,and badly need a kids food corner. although what they had was lovely, esp the fresh fish. The all inclusive drinks were good . We used Hoppa transfers, it was meant to be the speedy transfer, max 4 drops, but we were the last of 8 drops on arrival, and there were 6 collections for departures. local taxis are approx. €40 for a 20 min trip, bus transfers between 1 hr and 1.5 hrs for €40 return. the heated pool is a dream but it can be freezing when you come out with the breeze. I would love to return to this hotel next yr for a quick break, maybe April, we had a few thunderstorms and cloudy afternoons this time. but I enjoyed my time in the hotel, just a few niggles, looking forward to seeing what are the renovations. not much in the line of shopping areas, just a couple of shopping centres a short taxi trip away.

The best thing about my stay was...

lovely heated pool and pretty area around the pool
6/10 Good

16 February 2017

Budget Hotels

Clean tidy but dated rooms. I was in D block it had no air conditioning in room and noisy at night due to music from pool bar. Staff friendly and helpful. Food very repetitive and blank. Animation staff very good and children clubs good. Variety of evening entertainment and family friendly up to 10 ish. Could do with separate areas for smoking at pool so not exposed to smoke.

The best thing about my stay was...

The children entertainment
6/10 Good

16 February 2017

Budget Hotel

I was in block D no air conditioning room clean but dated, cleaners work very hard. Food repetitive, animation staff good , all staff are very helpful. Evening entertainment enjoyable . Music bit loud from bar area in evening when trying to sleep

The best thing about my stay was...

The children entertainment
3/10 Okay

01 January 2017

Okay Hotel

Hotel staff were great except check in staff who weren't very friendly or helpful😪 Also during our stay the hotel was overrun with members of the travelling community and the children were allowed run riot so this was appalling as theyhad no manners

The best thing about my stay was...

Restaurant and pool bar staff excellent
8/10 Great

05 December 2016

Happy Holiday

We have used Alpha Rooms on many occassions and have always been satisfied with the. care that we have been given. Also we have always been kept up to date prior to departure The only slight difficulty that we experienced on this occassion was that upon arrival at Las Palmas it was not clear where the transfer transport was. There has been a change in provider since we last visited in April, and it was not clear to find the appropriate provider. Maybe an Alpha Rooms rep at the airport would have been handy, but it was not a major problem. In respect of the Dunas Mirador we have been there on a number of occassions and we find it perfect for our needs

The best thing about my stay was...

A stress free holiday
8/10 Great

10 September 2016

Ok

Good hotel! Nice food!

The best thing about my stay was...

Animation team
8/10 Great

30 May 2016

Great Hotel

Pleasant hotel, very clean and tidy staff friendly food good. No issue with sun beds at all, despite other reviews. Will definitely return..

The best thing about my stay was...

Room great view dunes & sea one side mountains the other
10/10 Amazing

25 March 2016

Great hotel would definitely recommend it to a friend.

Lovely quiet and friendly hotel animation team are fantastic food fantastic and all staff are fantastic.

The best thing about my stay was...

The total design of the hotel from Pools to restaurant and bars and entertainment venue.
8/10 Great

27 February 2016

OK

Fajny hotel. Super jedzenie. Jedyny minus to autostrada i samochody , które słychac w nocy

The best thing about my stay was...

food
8/10 Great

12 February 2016

Joan and Goretti

Just back from third visit to the hotel. We had a lovely week. Food very good . Great selection was good. We had a lovely room in block F. Staff very nice especially the staff in reception. They were extremely helpful. Entertainment was as good as I have every got in a hotel. Its not the palladium but we enjoyed it. WE went one night to playa de englis to see the dancing in the Kasbah square. We would be happy to recommend it.

The best thing about my stay was...

Everything was good.
8/10 Great

30 January 2016

great hotel

all inclusive is what it says food good service good rooms comfortable and clean third time there and will be going back this year highly recommended

The best thing about my stay was...

very relaxing
8/10 Great

10 January 2016

Nice hotel

We liked this hotel a lot. Compared with most other All Inclusive hotels we've visited, the food and drinks were good, as they focus on quality instead of quantity. The animation team was very good, with lots of activities offered throughout the day and also in the evening. The staff in the reception was very helpful and friendly, and always gave us good service. We visited the hotel during peak season but we never had any problems finding sun loungers even though we never came to the pool area before 10. All in all, I would definitely recommend this hotel to anyone who wants a relaxing holiday in the sun.

The best thing about my stay was...

The pool area
8/10 Great

04 October 2015

Single mature traveller

Stayed two nights in this hotel I checked in after midnight there was a selection of food and drink available. After being assisted up to my room the room was very clean and had a poop view as Manet rooms had in this hotel. Good choice of breakfast lunch and evening meals with snacks available until late. The pool bar had a good variety of food from burgers salad sausage rolls. The service was excellent the staff obliging and friendly. the hotel had an entertainment programme and would suit families I stayed for two nights as I was going to Gambia

The best thing about my stay was...

Gpod food and friendly polite staff
8/10 Great

04 October 2015

Single mature traveller

Stayed two nights in this hotel I checked in after midnight there was a selection of food and drink available. After being assisted up to my room the room was very clean and had a poop view as Manet rooms had in this hotel. Good choice of breakfast lunch and evening meals with snacks available until late. The pool bar had a good variety of food from burgers salad sausage rolls. The service was excellent the staff obliging and friendly. the hotel had an entertainment programme and would suit families I stayed for two nights as I was going to Gambia

The best thing about my stay was...

Gpod food and friendly polite staff
8/10 Great

19 September 2015

Lovely hotel, perfect for children

Just come back from 2 weeks with family including Young children and great grandparents -for what we paid pleased on the whole. Reception staff really helpful although Alpharooms only sent over request for 3 rooms and none of the special request information I had entered when booking had been sent across so 2 disabled guests had no ground floor room for the first day and night until someone checked out. Little pool located next to the bar/ snack bar area which was good. Block C odd numbers face the road so noisy at night time if you have patio doors open-even numbers are pool view. We booked flights through Ryanair & used PlusBus transfers through Ryanair costing around £6 each way per person-recommended as cost in taxi way more-on our return back to Airport including around 7/8 pick ups it took around 45 minutes to get to airport. Restaurant lovely-even at lunchtime options included tuna, mussels, salmon, king prawns. Plenty of choice for variety of salads, pasta salads, steak, chicken, beef, ribs-there ate themed good nights. There is a free courtesy bus to and from nearest beach literally 5 minutes-air conditioned coaches are provided. cThere are lifts to pool area and other blocks but if you are not easily able to walk or cope with steps its not easy to get to the bar area & the evening shows are inside downstairs block D and no lift access so near in mind if mobility is an issue. Entertainment team has activities on morning and late afternoon & mini disco 8.30pm for children -adults & children activities including darts, archery, cocktail games, water polo, table tennis cinema on some days for children-if you win you get certificate and go onstage after mini disco. Very clean hotel. Taxis are around 4-5 Euro to Las Palmas, £22-25 to Puerto Rico where Angrybirds Park is located-beautiful beach next to Puerto Rico too in a little bay. Hotel very close 4-5 Euros in taxi to Aqualand (cheaper to book in advance even the day before online & hotel will print for you for free). Market you should visit before you buy basic jewellery, bags or gifts as they are definitely cheaper -market is on Weds & Saturday and again about 3-4 Euros in a taxi.

The best thing about my stay was...

Entertainment team were superb
2/10 Okay

22 August 2015

Food not great lift broke down every day

Staff unfriendly pool water dirty machine broke they could not clean pool for 2 days food horrible adult entertainment terrable you have to get taxis every where you have to run for your sun bed at 8 in morning there all gone and lifts broke down every day not good when your on 4 th floor I have stayed in better 2 star hotels

The best thing about my stay was...

Meeting nice people
8/10 Great

13 February 2015

Good Value For Money

Just had 2 weeks at the Mirador, Very clean and staff friendly. Good choice of food all, only complaints are , No grab bar in the shower which is over the bath, I was very afraid of slipping getting in and out. Towels were not supposed to be left on sun beds but were put out from 7.30 in the morning and some of the beds were not used all day.ought to be stricter rules about children being allowed to run around in the restaurant,they could get burned if someone was bumped into with a plate of hot food or drinks . We did enjoy our holiday there.But be aware of the steep hill to and from the Hotel.The hotel provides a free bus to the beach am and back pm

The best thing about my stay was...

We had a good room overlooking the pool area and sun nearly all day.Animation team worked very hard
2/10 Okay

14 January 2015

Poor selection of food. Poor customer service. Dangerous lift !!!!

We arrived at the hotel , went to our room of which we found in the end . After the lift being mixed up with numbers of floors , our room was quite dated. We had a distant sea view , but thought we would prefer a balcony pool view. So we called reception to ask they said that they could move us to a pool view and to come down and they would. So we repacked our suitcases and headed down there , to then be told they don't have any pool view rooms and to go back in the morning , following this our room we had had very loud motorway noise. The reception staff weren't helpful , apart from a lovely lady that worked at night time. The Wifi you purchase within the hotel doesn't work in our room so it was pointless. The lift is dangerous to our floor it shut straight on my daughters head and my husbands arm within 3 seconds of the door opening. Then following this we saw this happen to another couple stopping in the hotel. The food was boring , and poor choice. Especially for the amount of people they are catering for. Only really one selection of child meal. Spag Bol . The good point , the Disco was great! Great entertainment and Duni ! Although it constantly smelt of toilets . But I would not recommend this hotel . After speaking with the manager about the lift incident her attitude was outrageous. She had no care of what had happened and told me the lift works fine .... I saw videos of this hotel on Facebook . It really is made out to be more than what it really is !

The best thing about my stay was...

The disco !
10/10 Amazing

30 October 2014

Lovely hotel and staff and top class food

Lovely hotel and fantastic food family of 2 adults 3 children and grandparents and only slight negative was hotel was a bit secluded and only a spar to walk to but taxis were very cheAp

The best thing about my stay was...

The food and animation team

Additional information

The Dunas Mirador was previously known as Dunas Mirador Maspalomas.

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