Doubletree Metropolitan by Hilton, Midtown East Grand Central, New York

569 Lexington Avenue At 51st Midtown East New York 10022
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TripAdvisor Traveller Rating
Based on 5144 Reviews

Why book With AlphaRooms?

  • No booking fees
  • Includes taxes and charges
  • Proudly operating for 18 years
  • 500,000+ travellers away in 2016
  • 'Best Hotel Booking Website' 2016 & 17
TTA Protection
ATOL bonded
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website

2017 British Travel Awards Winner

2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards: Best Online/Call Centre Travel Agent - Silver 2017 British Travel Awards Winner: Best Hotel Booking Website
TripAdvisor Traveller Rating
Based on 5144 Reviews
3.5

Recommended for

  • Central location
  • Good for shopping
  • Great service
  • No frills
  • Quiet

Hotel Info

Overview

The Doubletree Metropolitan Hotel is located in the heart of Midtown Manhattan's fashionable East Side, within walking distance from Park Avenue, Rockefeller Centre, United Nations, Radio City Music Hall, Time Square, St. Patrick's Cathedral, Museum of Modern Art and the Theatre District. The hotel offers a warm and friendly atmosphere and guests can make use of the barber shop, beauty salon and fitness room and there is also a gift shop and supermarket. All rooms are tastefully decorated and air conditioned and are equipped with an en suite bathroom and the latest technology including high-speed internet access, a large work desk and a 24 inch flat screen television with satellite TV and pay per view movies. Guests can also enjoy a delicious meal in the restaurant and drinks in the lounge bar.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

  • Nearest airport
  • Time zone UK - 4 Hour
  • Currency $ US Dollar
  • Plug

Facilities

Hotel facilities

Wifi

  • Wireless (high-speed) Internet access - surcharge
  • Internet access - wireless

Pool and Wellness

  • Fitness facilities

Activities

  • Hair salon
  • Ballroom(s)

Food & Drink

  • Banquet facilities
  • Room service
  • Bar/lounge
  • Restaurant(s) in hotel

Services & Shops

  • Babysitting or childcare
  • Luggage storage
  • Supervised childcare/activities
  • Beauty services
  • Concierge services
  • Laundry facilities
  • Porter/bellhop
  • Business services
  • Express check-out
  • Event catering
  • Dry cleaning/laundry service
  • Express check-in
  • Currency exchange
  • Tour assistance
  • Limo or Town Car service available
  • Tours/ticket assistance

General Info

  • Check-in time starts 3:00 PM
  • Discover
  • ATM/banking
  • Elevator/lift
  • Exhibit space
  • Multilingual staff
  • Security guard
  • Multiple large conference rooms
  • Number of floors 20
  • Gift shop
  • Air-conditioned public areas
  • Photocopy machines
  • JCB International
  • Wheelchair accessible
  • Shoe shine
  • Conference center
  • Check-out by noon
  • Shopping on site
  • Suitable for children
  • Business centre
  • Total number of rooms 759
  • Complimentary newspapers in lobby
  • Number of meeting/conference rooms 12
  • Pets accepted
  • Safe-deposit box at front desk
  • One meeting/conference room
  • Number of buildings/towers 1
  • 24-hour front desk
  • Multiple small meeting rooms

Parking

  • Valet parking

Room facilities

Room Amenities

  • Electronic/magnetic keys
  • Alarm clock
  • Clock radio
  • Hair dryer (on request)
  • In-room safe
  • Complimentary newspaper
  • Iron/ironing board
  • Hair dryer

Internet, TV & Phone

  • HBO
  • Cable/satellite television channels
  • Pay movies
  • Voice mail
  • Television
  • High-definition television
  • Cable television service
  • LCD television
  • Bathroom phone
  • Phone
  • Direct-dial phone

Rooms & Comfort

  • Rollaway beds available on request
  • Desk
  • Air conditioning
  • Cribs/infant beds available on request
  • Wake-up calls
  • Blackout drapes/curtains
  • Ergonomic chair
  • Climate control
  • Signature bedding

Bath & Shower

  • Complimentary toiletries
  • Makeup/shaving mirror
  • Shower/bathtub combination
  • Private bathroom
  • Shower only
  • Bathtub or shower

Housekeeping

  • Turndown service
  • Daily housekeeping
  • Nearest airport
  • Time zone UK - 4 Hour
  • Currency $ US Dollar
  • Plug

Why book With AlphaRooms?

  • No booking fees
  • Includes taxes and charges
  • Proudly operating for 18 years
  • 500,000+ travellers away in 2016
  • 'Best Hotel Booking Website' 2016 & 17
TTA Protection
ATOL bonded
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website
2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards Winner: Best Hotel Booking Website

2017 British Travel Awards Winner

2017 British Travel Awards Winner: Best National Travel Retailer 2017 British Travel Awards: Best Online/Call Centre Travel Agent - Silver 2017 British Travel Awards Winner: Best Hotel Booking Website
TripAdvisor Traveller Rating
Based on 5144 Reviews
3.5

Recommended for

  • Central location
  • Good for shopping
  • Great service
  • No frills
  • Quiet
TripAdvisor Traveller Rating
Based on 5144 Reviews
3.5

Recommended for

  • Central location
  • Good for shopping
  • Great service
  • No frills
  • Quiet

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Location

Attractions Nearby

  • Seagram Building 0.12 miles
  • Saint Peter's Church 0.14 miles
  • Greenacre Park 0.15 miles
  • Lever House 0.17 miles
  • Villard Houses 0.19 miles
  • Central Synagogue 0.24 miles
  • Paley Park 0.28 miles
  • St. Patrick's Cathedral 0.29 miles
  • Onassis Cultural Center NY 0.29 miles
  • Sony Wonder Technology Lab 0.31 miles
View More

Resort Info

Midtown East Grand Central, New York

Read more about Midtown East Grand Central

New York

New York, New York…. New York City is one of the most popular tourist destinations of the world. The city is the central hub for business, yet still...
Read more about New York

Reviews

Doubletree Metropolitan by Hilton Reviews

TripAdvisor Traveller Rating
Based on 5144 Reviews
3.5

Recommended for

  • Central location
  • Good for shopping
  • Great service
  • No frills
  • Quiet

Doubletree Metropolitan by Hilton Reviews

  • Customer Reviews
  • TripAdvisor Reviews

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8/10 Great

29 January 2017

Most comfortable bed ever!

Really impressed with double tree, got upgraded to a king room on arrival, with free in room wifi. although looking a little dated throughout the hotel it was spotlessly clean, and the bed was the most comfortable bed we have ever stayed in. Shower was fantastic, really good pressure and red hot! Although our room faced the fire station we had no problems with noise etc. The warm cookies at the reception desk is a great touch and they are absolutely delicious! One thing I would recommend to the hotel would be to look into installing soft closers on the room doors as they slam quite hard and I actually got my fingers caught in it on the first day... I kept them well clear after that!

The best thing about my stay was...

Most comfortable bed we have ever slept in
1/10 Okay

29 November 2016

STAY AT ANOTHER HOTEL

I've just returned from a weeks stsy at the DTHM and I'd never go back! It's a really busy and noisy hotel.The staff are rude and unhelpful, you can only get wifi in the room if you pay! The breakfast is rubbish, you are charged $4 per bag when you check out and they are looking after your bags before you head to the airport! And to to it off the cleaner took s bag with make up we had bought from our room. The security investigation was a joke, he dismissed our claim saying... why would the cleaner risk her job! I'd advise you to stay in another hotel and to avoid this one at all costs.

The best thing about my stay was...

Nothing
3/10 Okay

16 April 2015

Good but reception staff unwelcoming

First trip to NYC for my 18-year old daughter and me. Location of hotel was great, walkable to Times Square, Rockerfeller, Central Park and shopping. Room was clean and beds comfy. No minibar or coffee/tea, used lobby for free wifi.... Disappointed in the reception staff, who we found to be "pleasant" at best and rude at worst. Everyone else in the city was so helpful and cheerful and pleased to help....think some customer service is in order!! Overall we were satisfied but would not rave about the place.

The best thing about my stay was...

comfy beds
4/10 Average

14 July 2014

Good but not the best choice, not up to usual Hilton standard, even at cheaper rate.

Positives and negatives with this hotel. + Nice size room, central location, staff service was very good. - food expensive, no coffeemaker in room, no fridge, room wifi expensive, lobby always busy with large parties with lots of luggage. Would not choose again.

The best thing about my stay was...

location with nearby restaurants
6/10 Good

07 July 2009

Disappointing

Have to say that I was expecting more from a Hilton hotel. Room was quite a bit smaller than anticipated and there was not much room as it was over-full with furniture. Watch out for dodgy plug sockets, and upside-down fire evacuation instructions too. We were charged for something from the mini-bar because it was removed from it for over 20 seconds, but was not consumed! Bathroom was really tiny too. For a good night's sleep, if you are a light sleeper, invest in ear-plugs (to combat the air-con) and eye-mask (lots of light came into the room from the hall). Some of the staff were not the friendliest either, but the male concierge was really friendly and knew his stuff, so was very helpful. I was also confused as to why wi-fi was free in reception, but a flat $15 charge to be accessed from your room. On a more positive note, everything was clean and the bed was comfy. The location is great - walkable distance from Times Square and other attractions etc and a couple of subway lines run from a station right next to the hotel. Great for exploring this great city!

8/10 Great

23 April 2009

OK

i gave this a 3 because i got it for a good price considering its in NYC. the staff were nice and the location is good. i found the hotel ok but i had stayed in 3 others prior and couldnt help comparing. in its own right it is just about ok. i didnt like the carpets, too dark and depressing and in one room the carpet looked quite grimey. i also experienced bugs in the room and had to be moved. next room was a little better. this will be perfect if you are more interested in being located in the heart of the action. there is a subway right outside and many shops etc. but if you're looking for luxury..er.....no.

10/10 Amazing

04 January 2009

Perfect

The room was a typical hotel room, mini fridge, tv and safe with a good sized bathroom, Very clean and of a really good size all you could ask for, the perfect bases. The bed was so large & as comfy as the doubletree is known for. We found the hotel to be the perfect place for exploring the city; cafe & subway at your door and only a few blocks away from central station, shops and the main tourist spots of New York. We would highly recommend this hotel to anyone planning on seeing as much as you can in NY city, and would definitely stay on our next visit. We would suggest taking ear-plugs, not because of the hotel but the noise of the city as they say New York is the city that never sleeps and it sure is.