TTA/ATOL protected. No debit card fees

0114 407 0241

  • TTA & ATOL bonded
  • Flexible balance payments on most rooms
  • Best price guarantee or your money back!

Doubletree Metropolitan by Hilton, Midtown East Grand Central

569 Lexington Avenue At 51st Midtown East New York 10022 - Map
TripAdvisor Traveller Rating
Based on 4471 Reviews

Doubletree Metropolitan by Hilton Overview

The Doubletree Metropolitan Hotel is located in the heart of Midtown Manhattan's fashionable East Side, within walking distance from Park Avenue, Rockefeller Centre, United Nations, Radio City Music Hall, Time Square, St. Patrick's Cathedral, Museum of Modern Art and the Theatre District. The hotel offers a warm and friendly atmosphere and guests can make use of the barber shop, beauty salon and fitness room and there is also a gift shop and supermarket. All rooms are tastefully decorated and air conditioned and are equipped with an en suite bathroom and the latest technology including high-speed internet access, a large work desk and a 24 inch flat screen television with satellite TV and pay per view movies. Guests can also enjoy a delicious meal in the restaurant and drinks in the lounge bar.

Our customers think this is great for...

Good for shopping


Central location


Great service


Hotel facilities

  • 24-hour front desk
  • Air-conditioned public areas
  • ATM/banking
  • Audio-visual equipment
  • Babysitting or childcare
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Beauty services
  • Business centre
  • Business services
  • Check-in time starts 3:00 PM
  • Check-out by noon
  • Complimentary newspapers in lobby
  • Concierge services
  • Conference center
  • Currency exchange
  • Discover
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Gift shop
  • Hair salon
  • Internet access - wireless
  • JCB International
  • Laundry facilities
  • Limo or Town Car service available
  • Luggage storage
  • Multilingual staff
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Number of buildings/towers 1
  • Number of floors 20
  • Number of meeting/conference rooms 12
  • One meeting/conference room
  • Pets accepted
  • Photocopy machines
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service
  • Safe-deposit box at front desk
  • Security guard
  • Shoe shine
  • Shopping on site
  • Suitable for children
  • Supervised childcare/activities
  • Total number of rooms 759
  • Tour assistance
  • Tours/ticket assistance
  • Valet parking
  • Wheelchair accessible
  • Wireless (high-speed) Internet access - surcharge

Room facilities

  • Air conditioning
  • Alarm clock
  • Bathroom phone
  • Bathtub or shower
  • Blackout drapes/curtains
  • Cable television service
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Complimentary newspaper
  • Complimentary toiletries
  • Cribs/infant beds available on request
  • Daily housekeeping
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Ergonomic chair
  • Hair dryer
  • Hair dryer (on request)
  • HBO
  • High-definition television
  • In-room safe
  • Iron/ironing board
  • LCD television
  • Makeup/shaving mirror
  • Pay movies
  • Phone
  • Private bathroom
  • Rollaway beds available on request
  • Shower only
  • Shower/bathtub combination
  • Signature bedding
  • Television
  • Turndown service
  • Voice mail
  • Wake-up calls

Customer Reviews

5/10 Average Based on 7 Customer Reviews

Add a review

Please select a rating
Please enter a review title
Review tips
Please enter a review description
Please enter what you liked best

Would you describe the Doubletree Metropolitan by Hilton as...
Please select all that apply

Please enter your name
Please enter your email address
Please enter your location
Please select a traveller type

Details provided will not be used for marketing activity or shared with third parties, for more information please see our privacy policy.

8/10 Great

29 January 2017

Most comfortable bed ever!

Really impressed with double tree, got upgraded to a king room on arrival, with free in room wifi. although looking a little dated throughout the hotel it was spotlessly clean, and the bed was the most comfortable bed we have ever stayed in. Shower was fantastic, really good pressure and red hot! Although our room faced the fire station we had no problems with noise etc. The warm cookies at the reception desk is a great touch and they are absolutely delicious! One thing I would recommend to the hotel would be to look into installing soft closers on the room doors as they slam quite hard and I actually got my fingers caught in it on the first day... I kept them well clear after that!

The best thing about my stay was...

Most comfortable bed we have ever slept in
1/10 Okay

29 November 2016


I've just returned from a weeks stsy at the DTHM and I'd never go back! It's a really busy and noisy hotel.The staff are rude and unhelpful, you can only get wifi in the room if you pay! The breakfast is rubbish, you are charged $4 per bag when you check out and they are looking after your bags before you head to the airport! And to to it off the cleaner took s bag with make up we had bought from our room. The security investigation was a joke, he dismissed our claim saying... why would the cleaner risk her job! I'd advise you to stay in another hotel and to avoid this one at all costs.

The best thing about my stay was...

3/10 Okay

16 April 2015

Good but reception staff unwelcoming

First trip to NYC for my 18-year old daughter and me. Location of hotel was great, walkable to Times Square, Rockerfeller, Central Park and shopping. Room was clean and beds comfy. No minibar or coffee/tea, used lobby for free wifi.... Disappointed in the reception staff, who we found to be "pleasant" at best and rude at worst. Everyone else in the city was so helpful and cheerful and pleased to help....think some customer service is in order!! Overall we were satisfied but would not rave about the place.

The best thing about my stay was...

comfy beds

Free debit card payments

No fees for using your debit card

250,000 hotels worldwide

Offered in over 40,000 destinations

Lowest price guarantee

We will not be beaten on price

Online booking management

Amend, cancel & update bookings online