DoubleTree by Hilton London – Docklands Riverside, Docklands, London

265 Rotherhithe Street London SE16 5HW
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TripAdvisor Traveller Rating
Based on 2384 Reviews

Why book With alpharooms?

  • No booking fees
  • Proudly operating for 18 years
  • 500,000+ travellers away in 2016
  • 'Best Hotel Booking Website' 2016 & 17
TTA Protection
ATOL bonded

2017 British Travel Awards Winner

TripAdvisor Traveller Rating
Based on 2384 Reviews
4.0

Recommended for

  • Great service
  • Family friendly
  • Quiet
  • Central location
  • Trendy/Boutique

Hotel Info

Overview

The 4-star DoubleTree by Hilton London - Docklands Riverside enjoys an ideal location on the River Thames, offering fantastic views of Canary Wharf. This hotel is set in a former 17th century Wharf Building with attractive design elements such as exposed brickwork.

Highlights of the hotel include Wi-Fi and parking (surcharge), as well as the on-site dining options. Columbia Restaurant offers seasonal produce and barbecues on the outdoor terrace overlooking Canary Wharf and the River Thames. For special occasions, other eateries such as The Library and the Snug boast private dining and high-class experiences.

All guest rooms have an en-suite bathroom and include a flat-screen TV and free tea and coffee making facilities. Most rooms have stunning city or river views.

DoubleTree by Hilton London - Docklands Riverside hotel offers a own complimentary river ferry for guests providing easy access to Canary Wharf. London City Airport is a 30 minute drive away.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency £ Pounds Sterling
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Facilities

Hotel facilities

Wifi

  • Free WiFi - Public Areas

Pool and Wellness

  • Gym
  • Spa and wellness centre
  • Massage

Food & Drink

  • Room service
  • Restaurant
  • Bar / Lounge

Services & Shops

  • Luggage storage
  • Babysitting (Surcharge)
  • Laundry facilities
  • Business services
  • Express check-out
  • Dry cleaning/laundry service
  • Event catering
  • Currency exchange
  • Express check-in
  • Tour assistance
  • Concierge desk

General Info

  • Multiple small meeting rooms
  • 24-hour front desk
  • Elevator/lift
  • Gift shop
  • Photocopy machines
  • Conference center
  • Rooftop terrace
  • Check-out by noon
  • Designated smoking areas
  • Wheelchair accessible
  • Grocery
  • ATM/banking
  • Check-in time starts 3:00 PM
  • No- smoking property
  • Suitable for children

Parking

  • Parking GBP 12 per day.

Room facilities

Room Amenities

  • In-room safe
  • Minibar
  • Coffee/tea maker
  • Hair dryer
  • Iron/ironing board (on request)
  • Clock radio
  • Alarm clock

Internet, TV & Phone

  • Satellite television service
  • Pay movies
  • Phone
  • Premium television channel(s)
  • Direct-dial phone
  • WiFi - Surcharge GBP 15 per 24 hours
  • Voice mail

Rooms & Comfort

  • Desk
  • Air conditioning
  • Cribs/infant beds available
  • Cribs/infant beds available on request
  • Electronic check-out
  • Wake-up calls

Bath & Shower

  • Complimentary toiletries
  • Bathrobes
  • Shower/bathtub combination
  • Private bathroom
  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency £ Pounds Sterling
  • Plug

Why book With alpharooms?

  • No booking fees
  • Proudly operating for 18 years
  • 500,000+ travellers away in 2016
  • 'Best Hotel Booking Website' 2016 & 17
TTA Protection
ATOL bonded

2017 British Travel Awards Winner

TripAdvisor Traveller Rating
Based on 2384 Reviews
4.0

Recommended for

  • Great service
  • Family friendly
  • Quiet
  • Central location
  • Trendy/Boutique
TripAdvisor Traveller Rating
Based on 2384 Reviews
4.0

Recommended for

  • Great service
  • Family friendly
  • Quiet
  • Central location
  • Trendy/Boutique

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Location

map
map

Attractions Nearby

  • Surrey Docks Farm 0.35 miles
  • Russia Dock Woodland 0.38 miles
  • Museum of London Docklands 0.43 miles
  • St Anne’s Limehouse 0.50 miles
  • One Canada Square 0.62 miles
  • Brunel Museum 0.85 miles
  • St Matthias Old Church 0.85 miles
  • Billingsgate Market 0.87 miles
  • Ragged School Museum 0.97 miles
  • London Docklands Visitor Centre 0.98 miles
View More

Resort Info

Docklands

Docklands, London

Read more about Docklands

London

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Reviews

DoubleTree by Hilton London – Docklands Riverside Reviews

TripAdvisor Traveller Rating
Based on 2384 Reviews
4.0

Recommended for

  • Great service
  • Family friendly
  • Quiet
  • Central location
  • Trendy/Boutique

DoubleTree by Hilton London – Docklands Riverside Reviews

  • Customer Reviews
  • TripAdvisor Reviews

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10/10 Amazing

30 October 2015

Fantastic!! Clean, efficient, great food!

Stayed for 5 nights, complimentary river boat to cross the the Thames, 5 minute walk to underground. Great variety of food for breakfast, very friendly staff!! Made our visit to London most enjoyable!!

The best thing about my stay was...

Very friendly staff, great for families!!
2/10 Okay

26 October 2015

Customer service is more than a card in the room

Disappointing. Room was requested for 3 adults, the camp bed provided was exceptionally uncomfortable - all the individual springs could be felt. When I complained the following morning nothing was done about it and I had to mention it again when I returned to the hotel that evening. Customer care card in the room says "If your are not satisfied - We'll make it right " It's a pity they don't live up to this promise. Special request made at time of booking was ignored. Not a great location, from public transport point of view. I would not be inclined to return.

The best thing about my stay was...

Breakfast was excellent and bar food was good also.
8/10 Great

21 October 2015

Great location service 1st Class

Excellent location no far from city airport. Double room with balcony very nice good view of river . Plenty choice for breakfast. Regular river boat to Canary Wharf. Don't forget service for boat finished early on a Sunday evening !

The best thing about my stay was...

Everything
8/10 Great

30 June 2015

hilton

very clean very tidy room lovely but no windows to open so very warm

The best thing about my stay was...

staff excellent breakfast great would stay again
6/10 Good

09 March 2015

Lovely stay

Had 1 night stay. The staff were very helpful and went over and above finding out info for us. Breakfast was absolutely amazing...room was a bit tired but there is a major rufurb going on so this should be sorted soon. There was building noise starting around 8.30 which we felt was a bit early.

The best thing about my stay was...

Location
8/10 Great

06 November 2014

Very enjoyable

Very enjoyable

The best thing about my stay was...

Chaise longue by the window overlooking the river !!
2/10 Okay

27 January 2014

A bit dated, but breakfast was good!

The ferry, on the Canary Wharf side, is not sign-posted (as far as I could see) and caused confusion. I just happened to see the ferry come in and ran to get it. The following evening I met some gentlemen who were also confused by the lack of signage, but I was able to assist them. On initial check-in I was informed that the hotel was full and so they could not provide me with a double room, as booked. I was given a single room, but provided with free-wifi as compensation. This was not really acceptable, as it was not what I booked, but I had no option. The hotel itself, along with my room, was dated. The bathroom, particularly, was old, but served it's purpose. I would not choose to stay at this hotel again. The only saving graces were the breakfast and the quick access to Canary Wharf (no long tube journeys). The choice and quality of breakfast was good. Service on the first morning wasn't a great experience for me. I was greeted by a lady that appeared to be more senior than the other waiting staff. She asked if I was joining anyone and when I confirmed I wasn't, she pointed me in the direction of a general area to find a table for myself, but I noticed that other guests (not dining alone) were brought to their tables, had juice poured for them and were asked if they would like tea or coffee. However, on the second morning, I was given the same courtesy as the other guests when a different staff member greeted me. As mentioned before, I would not choose to stay in this hotel again, unless there was no availability anywhere else.

The best thing about my stay was...

Easy access to Canary Wharf
8/10 Great

29 May 2012

Great views whilst having a great breakfast

Great location opposite Canary Wharf. About a 10 minute walk from getting off the complimentary ferry to the tube - Jubilee line, easy access to central london attractions. Twin room was nice had views across Thames & quiet. Staff were very helpful at reception & recommended a lovely pub round the corner that was serving food at 11pm including Thai cuisine. Breakfast on offer is a must, big choice of food, would stay agin!

The best thing about my stay was...

breakfast & helpful staff
8/10 Great

30 June 2011

Worth staying here

Rooms clean, bed comfortable with bed linen fresh and crisp. Bathroom tiled and clean. Kettle with tea and coffee. Unfortunately no outlook, but that did not affect our stay. Reception staff were quick to welcome you and as we arrived with a large number of people they quickly opened new desks. Enquiries dealt with efficiently. Breakfast included everything u could wish for. We were impressed with the staff and the delightful position of the hotel on the river. Breakfast on the terrace overlooking the Thames was fantastic. We would stay again. The out of the city position was not a great problem with the few bus service provided, and you could always use the river.

The best thing about my stay was...

Breakfast in the sun beside the river
8/10 Great

18 March 2011

our last 2 stays

excellent staff attitude and kindness. excellent (but expensive) breakfast rooms sizes vary from limited to reasonable old/basic room furniture and equipment very good bus service from hotel to U/bus station

The best thing about my stay was...

breakfast