Club Green Dream, Marmaris City Centre
Our customers think this is great for...
- 24-hour front desk
- Children's club
- Grocery/convenience store
- Swimming pool - outdoor
- Satellite television service
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27 September 2011
big let down this year
Miss L Armstrong, South Lanarkshire
rooms were clean, food is good when we had it there, reception staff really helpful for the most part, but the kids club never opened, the pool staff were less then interested, only 1 pool open which was cloudy and slimy , as the other baby pool and slide pools pumps were still broken, so nothing for the kids to do. no hot water for 2 days. i was half board with my daughter for 2 weeks but only had dinner there 3 or 4 times as the staff just couldn't be bothered. We went there last year and had such a good time, the staff were great the kids club was great and every1 had the best time that is why i booked to go back this year, big let down this year so won't be going back. which is a shame, i know that Turkey had a bad season this year but all the more reason to look after the people that did come on holiday.
The best thing about my stay was...the room was clean
09 September 2011
HORRENDOUS STAY AT THIS ACCOMMODATION.
When i booked my holiday with first choice holidays i was expecting an apartment, for me and my two friends. However, when we arrived, everything we saw was nothing of what we had been shown on the website, it was in fact the total opposite, the room we were put in first was tiny with two beds, i asked to be moved because we had payed for and been told that we were staying in an apartment, we were put into another room inside the hotel because we were told that all the apartments had been taken, this room was exactly the same but the door had a hole in which had tried to be covered with a piece of wood that had splinters hanging from it, this was a hazard to any small child that could be passing. We were finally placed into a room that had two beds in and a chair that folded out into a bed, i told the receptionist that i wanted 3 beds due to being promised an apartment, after finally getting my point across i was given a bed in replacement of the chair bed, the room was tiny. With all three of us in their we tried out best to keep it tidy, we had no where to put our suitcases, so we pushed the beds together to make as much room as possible, this left a tiny bit of room to leave our suitcases standing at the side of the beds. Also in the brochure we were told it involved air conditioning, this had to be paid for which was £4 a day, or you could rent a fan for £10 for the whole week, this did no good, it just blew hot air around the room. Our fridge was nicotine yellow inside and green mouldy in the corners, i asked for a new one and to my request i was given one, however this was not cold, but with our holiday already starting off to be a total sham we ignored the fact that the fridge wasn't very cold. Our shower was tiny, and the water squirted more into the toilet than onto our bodies, because we were small also we had to stand right next to the toilet to get a shower, this is not good in terms of hygiene, and infection control. When we would leave our room there would be pools of water outside our hotel room where the shower had leaked. The bottoms of the what were meant to be white shower curtains were bright yellow, and the grout in the floor was black where it was meant to be white. We had one tiny bin in the bathroom which wouldn't even fit a babies nappy in let alone a few days worth of rubbish. We were given three towels, obviously one each which we were expected to use all the holiday, luckily enough we had taken our own towels. Under the stairs there were turkish women sat gathering, this was not pleasent for people to look at.The sheets on our beds were changed once, and this was on the second to last day, the walls were full of stains and black scratched marks. all under the beds were filthy and there was a sachet of sugar that had been there all week, the cleaner had not bothered to clean it up and it was there on the floor down the side of the bed when we arrived. this is all i have to say about our hotel stay, we just made the most of our holiday and the entertainment could not be faulted in any way shape or form.
The best thing about my stay was...The weather and the entertainment could not be faulted- Mehmet Fernando and Nico were the only ones to actually make conersation with you.
07 September 2011
no communication wotsoever
Miss L Jones, Wales
after a very long day/night we arrived at green dream n wer told ther woz no family room(which i`d booked 4 me+my 3 children ages 15 12+6)they wanted 2 of us 2 go on 1 floor n the other 2 of us 2 go on another floor,i woz quite shocked n told them no way i booked a family room,2 my disgust+annoyance we ended up avin 2 rooms but opposite each other we just wanted 2 get some sleep,we ad gone 1/2 board but wer told we cwdnt av english breakfast we ad 2 av the turkish breakfast(but other ppl who woz 1/2 board az wel got the english breakfast but ad booked 1/2 board wen they got ther)didnt av a kettle asked 4 1, got 1 which woz thick with rust inside took it bac give me no2 leakin out of the bottom took it bac ad no3 but really it woz the no2 i took it down n showed him the water tippin out of the bottom n the receptionist sed wel it works 2 my horror,i eventually ad 1 off this fella(charlie i think lol) who woz goin ome tha nite,Wednesday BBQ nite 1 of the waiter`s tried gettin 40lira out of me extra i told him wher 2 go,the 2nd wk a diff waiter tried gettin 20lira out of me 4 the BBQ i told him wher 2 go lol n i stil ad the BBQ in with my 1/2 board, i wrote all this just incase it happens 2 u,n watch out 4 the fireworks sparklers+flame throwin(with a tin) lol something happened with the owners of green dream(ex antique palace)+antique palace last yr so 1 of the owners built a wall+fence strate through the middle of the 2 hence the names,the big slides r NOT in green dream,other than that we got on with our 2wks holiday n enjoyed the best we cwd. on the up- beautiful food gorgeous weather good pools brilliant service off some of the waiters!!!
The best thing about my stay was...the food woz beautiful n mehmet(the waiter) woz the best!!!!
The Club Green Dream was previously known as Club Antique Palace.
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