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TTA Protection
ATOL bonded

British Travel Award Winner
2016, 2017, 2018

At a Glance

TripAdvisor Traveller Rating
Based on 3360 Reviews
4.0

Recommended for

  • Central location
  • Great service
  • Good for shopping
  • Good for singles
  • Quiet
TripAdvisor Traveller Rating
Based on 3360 Reviews
4.0

Recommended for

  • Central location
  • Great service
  • Good for shopping
  • Good for singles
  • Quiet

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Carlton on the Grand Canal, Santa Croce, Venice (Italy)

S.CROCE 578 VENICE Italy 30135

Hotel Info

TTA Protection
ATOL bonded

British Travel Award Winner
2016, 2017, 2018

Overview

Carlton on the Grand Canal occupies a prime location looking out onto the Grand Canal, a romantic stretch of water lined with magnificent palaces. Many of the city’s best tourist attractions are situated close by including Rialto Bridge and St. Mark’s Square. The en suite guest rooms are elegant and well appointed with all of the modern comforts you would expect of its class, including a TV with satellite connection and air conditioning. In the heart of the building guests will find a typical Venetian courtyard, which is a perfect spot to enjoy breakfast and use as a peaceful open air lounge. In addition 14 of the guest rooms overlook this pleasant courtyard. Guests can enjoy snacks and refreshments in the Bar Carlton Cafe, while the refined La Cupola restaurant serves innovative cuisine, in addition to traditional Italian dishes. Carlton on the Grand Canal offers a luxurious base from which to explore the romantic city of Venice.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

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Facilities

Hotel facilities

Wifi

  • Free WiFi - Public Areas
  • Free Wi-Fi

Food & Drink

  • Coffee shop or café
  • Bar / Lounge
  • Room service
  • Free breakfast
  • Restaurant

Services & Shops

  • Area shuttle (Surcharge)
  • Concierge desk
  • Dry cleaning/laundry service
  • Tour assistance
  • Car rental
  • Laundry facilities
  • Porter/bellhop
  • Business services
  • Luggage storage
  • Babysitting (Surcharge)
  • Currency exchange

General Info

  • Gift shop
  • Garden
  • Multilingual staff
  • Check-in time starts 2:00 PM
  • Elevator/lift
  • Total number of rooms 150
  • Check-out by noon
  • Conference center
  • Wheelchair accessible
  • Number of floors 4
  • Small pets only
  • 24-hour front desk
  • Photocopy machines
  • Multiple small meeting rooms
  • Pets accepted
  • Safe-deposit box at front desk

Parking

  • Parking
  • Parking garage
  • Parking nearby

Room facilities

Room Amenities

  • Alarm clock
  • Clock radio
  • In-room safe
  • Hair dryer
  • Complimentary newspaper
  • Minibar

Internet, TV & Phone

  • Pay movies
  • Direct-dial phone
  • Phone
  • Satellite television service

Rooms & Comfort

  • Blackout drapes/curtains
  • Wake-up calls
  • Smoking permitted
  • Cribs/infant beds available on request
  • Window opens
  • Desk
  • Air conditioning
  • Cribs/infant beds available

Bath & Shower

  • Private bathroom
  • Shower only
  • Shower/bathtub combination
  • Complimentary toiletries
  • Nearest airport
  • Time zone UK + 1 Hour
  • Currency € Euro
  • Plug

Location

map
map

Attractions Nearby

  • Scalzi Bridge 0.08 miles
  • Papadopoli Gardens 0.11 miles
  • Tolentini 0.17 miles
  • Scuola Grande di San Giovanni Evangelista 0.17 miles
  • Piazzale Roma 0.22 miles
  • Riva de Biasio Waterbus 0.23 miles
  • Palazzo Labia 0.24 miles
  • Church of St. Roch 0.24 miles
  • San Giacomo dall'Orio 0.27 miles
  • Guglie Bridge 0.30 miles
View More

Resort Info

Santa Croce

Santa Croce, Venice (Italy)

Read more about Santa Croce

Venice (Italy)

Venice Venice is a city without cars, built on a lagoon; with boats being the usual mode of transport. This and the city’s long history, make the...
Read more about Venice (Italy)

Carlton on the Grand Canal Reviews

TripAdvisor Traveller Rating
Based on 3360 Reviews
4.0

Recommended for

  • Central location
  • Great service
  • Good for shopping
  • Good for singles
  • Quiet
  • Customer Reviews
  • TripAdvisor Reviews

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10/10 Amazing

26 July 2018

good service

nice hotel

The best thing about my stay was...

excelent service
8/10 Great

19 January 2017

Excellent little find

Really nice hospitable hotel, great service and ambiance. Rooms a little dated, but spotlessly clean and serviced with fresh linen every day. Take up the breakfast offer as really good choices, and take your afternoon tea in the lounge or in the front overlooking the canal.

The best thing about my stay was...

Service and ambience
8/10 Great

22 September 2015

Good location, hotel fine but nothing special.

Right on the Grand Canal the hotel could not have been better located for us arriving by train. Whilst perfectly OK there was nothing particularly special about the hotel given it's prices and rating. Reception staff were not particularly friendly or helpful and the same sort of attitude did seem to be around the rest of the hotel although a couple of the waiters were very good.

The best thing about my stay was...

Location and convenience.
8/10 Great

25 April 2015

Great location, pricey but worth it overall

We stayed with friends for 4 nights in a standard room. The room was small but nicely decorated, characterful and clean. We were on the 3rd floor and the noise from the roof terrace at night was a nuisance until it stopped at 11.30. The restaurant food was high standard but quite pricey. Otherwise the hotel was excellent. Good breakfast selection including bacon and eggs. The staff were friendly and efficient. Would definitely consider staying here again but would ask for a room on lower floor.

The best thing about my stay was...

Location excellent, directly opposite the water bus stop
10/10 Amazing

19 March 2015

Great stay

Had a wonderful time here. The room had real character, staff all friendly and helpful and excellent food. Location is ideal, right on Grand Canal - we had a room at the back, which was for the best as very quiet. A beautiful building, and the rooms were comfortable but still felt traditional. The restaurant staff were especially kind and friendly, and went out of their way to look after you. Would definitely stay again.

The best thing about my stay was...

Evening meals
10/10 Amazing

26 August 2014

Relaxing and Pleasant Stay

Carlton on the Grand Canal is a beautiful, typically Venetian hotel with beautiful rooms laid out with tapestry walls and glass chandeliers. It is well worth upgrading to at least a superior room here, ideally with a Grand Canal View. The hotel is perfectly located opposite the train station, near to the bus stop. These are the two main routes into Venice and being close by means you don't have to haul luggage across the city. A comfortable 4 star escape at a reasonable price for Venice. The hotel offer a complimentary taxi and tour of the nearby Murano glass factory and staff helped point out some of the secrets of Venice on check in. Breakfast is buffet style but very generous with lots of selection. Reception rooms are light and airy with a downstairs bar and a beautiful "sky lounge" (rooftop terrace) to sit and enjoy the Venetian sunset. A lovely stay and I am sure we will go back some time soon.

The best thing about my stay was...

Staff service was exceptional.
8/10 Great

23 February 2014

Nice hotel!!

Nice hotel right at the start of the grand canal !! Room was a little small but not really a great problem for me or the misses, come out the hotel and do a right turn and cross the first bridge u come across and your right involved in the high st !!!

The best thing about my stay was...

Beautiful city but like every place we go it seems to be the people u meet along the way!!!
6/10 Good

06 November 2013

Not MY Idea Of 4 Star Serives

Receptionist on Checking in was the most inanimate person i have ever come across. Not even a smile. Room was very clean but dated and not 4 star quality. Breakfast was standard.breakfast staff very friendly and helpful, might be an idea to move one of them to reception. only stayed here one night as a treat, as we spent the week in Marcon. other hotel so much better but to far out.

The best thing about my stay was...

close to everything
8/10 Great

12 May 2013

Good location, comfortable, really friendly staff

Hotel was lovely, in a great location near to the main bus station from the airport, easy access to the boats which take you all over Venice, Hotel staff were very friendly, breakfasts were yummy! rooms were substantial, the only disappointment was that we booked a double room but ended up with a double bed which actually was 2 single beds pushed together which isn't ideal but didn't ruin the whole experience, just double check when you book if it states 'double/twin'. I loved Venice and cannot wait to go back again sometime to explore more :)

The best thing about my stay was...

My boyfriend proposed to me whilst in Venice it was very romantic! :)
10/10 Amazing

30 October 2012

Grand Canal and Grand positioning

Great position right on the canal, opposite the rail station and vaporetta stop. Staff friendly and welcoming. Excellent choice of breakfast to start the day. Pleasant room with all working amenities. Would definately stay again.

The best thing about my stay was...

Position of hotel on the canal

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