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Best Jacaranda, Costa Adeje

Avenida Bruselas, 4 Costa Adeje Tenerife 38660 - Map
TripAdvisor Traveller Rating
Based on 4000 Reviews
  • overview
  • customer reviews

Best Jacaranda Overview

Best Hotel Jacaranda is located in Costa Adeje, only a short walk from Playa Fañabe and close to a great range of tourist attractions.

Highlights of the hotel include a unique waterfall and beautiful gardens, a piano bar, a poolside bar, a buffet restaurant, six fresh water pools (four for adults and two for children), and three solariums with hammocks and parasols. Dining options at Best Jacaranda, from half-board to all inclusive, are made up of a tempting combination of local, national and international flavours. Theme menus for dinner are also included. In the evening you can enjoy a cocktail and live music at the Piano Bar or high quality shows at the discotheque. Children will be kept entertained all day long by the professional animation team.

All guest rooms are equipped with king size beds, air conditioning, a mini-bar, a private bathroom with bathtub, a hairdryer, a flat-screen satellite TV, a phone, and a private balcony or terrace. The in-room safe, Wi-Fi connection and dry cleaning service can be used with an additional charge.

Best Jacaranda Overview

Best Hotel Jacaranda is located in Costa Adeje, only a short walk from Playa Fañabe and close to a great range of tourist attractions.

Highlights of the hotel include a unique waterfall and beautiful gardens, a piano bar, a poolside bar, a buffet restaurant, six fresh water pools (four for adults and two for children), and three solariums with hammocks and parasols. Dining options at Best Jacaranda, from half-board to all inclusive, are made up of a tempting combination of local, national and international flavours. Theme menus for dinner are also included. In the evening you can enjoy a cocktail and live music at the Piano Bar or high quality shows at the discotheque. Children will be kept entertained all day long by the professional animation team.

All guest rooms are equipped with king size beds, air conditioning, a mini-bar, a private bathroom with bathtub, a hairdryer, a flat-screen satellite TV, a phone, and a private balcony or terrace. The in-room safe, Wi-Fi connection and dry cleaning service can be used with an additional charge.


Our customers think this is great for...

87%

Family friendly

78%

Great service

75%

Central location


Hotel facilities

  • 24-hour front desk
  • Air-conditioned public areas
  • Arcade/game room
  • Bar/lounge
  • Billiards
  • Business centre
  • Check-in time starts 2:00 PM
  • Check-out by noon
  • Coffee shop or café
  • Currency exchange
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Eurocard
  • Fitness facilities
  • Free breakfast
  • Garden
  • Gift shop
  • Hair salon
  • Half board rates available
  • Internet access - wireless
  • Laundry facilities
  • Luggage storage
  • Medical assistance available
  • Number of floors 9
  • One meeting/conference room
  • On-site car rental
  • Parking garage
  • Pets not allowed
  • Pool table
  • Poolside bar
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Sauna
  • Security guard
  • Shopping on site
  • Snack bar/deli
  • Supervised childcare/activities
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Tennis on site
  • Terrace
  • Total number of rooms 563
  • Tour assistance
  • Tours/ticket assistance
  • Wedding services
  • Wireless (high-speed) Internet access - surcharge

Room facilities

  • Air conditioning
  • Balcony
  • Cable television service
  • Climate control
  • Complimentary newspaper
  • Cribs/infant beds available on request
  • Direct-dial phone
  • Hair dryer
  • In-room massage available
  • In-room safe
  • Minibar
  • Phone
  • Private bathroom
  • Satellite television service
  • Television

Customer Reviews

8/10 Great Based on 56 Customer Reviews

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7/10 Good

28 June 2017

Food could be better

The food could definitely be better as it wasn't hot enough and not enough choice. Cutlery n Crockery wasn't always clean. Staff were friendly n helpful. Plenty sunbeds

The best thing about my stay was...

Helpful staff
10/10 Amazing

25 December 2016

Beautiful hotel with no wifi !!!

We had a great time in this hotel and despite we were a bit worried that it would be worst than our last year's hotel Fanabe Costa Sur as it had worse ratings. I have to say we thought it was even better - spotless modern rooms, wonderful facilities , heated pleasant pool, wonderful staff all over the hotel. We are definitely thinking of going back to the hotel next year. Pretty international, though a lot of Italians, the downside is no internet connection working properly. The food was very good even though the restaurant was very large. Maybe splitting it into 2 with different themes would be an idea. We do not use hotels' entertainment so cannot comment on this!

The best thing about my stay was...

Modern rooms with pool view and heated pool
8/10 Great

08 June 2016

Super hotel

Excellent hotel location perfect for beach and swimming pools are amazing food in the hotel the best ive ever had massive choices great friendly Spanish waiters and always willing to help families The entertainment needs a look at some nights very good but others very poor finished at 10.15 great for families with young children no noise after 10.30 The biggest disappointment was the entertainment for the children the team consisted of not a lot of English speaking personal nothing for children from 6-14 to do could not participate in any activities and non available for them Great for children 1-6 as they were looked after very disappointing to see this given it's advertised as a children and family hotel with lots of activities for children

The best thing about my stay was...

Loved the hotel
10/10 Amazing

14 February 2016

Jacardna hotel

Stayed for the first time in this hotel. The staff were all excellent and very manly and willing to help you in any way which they could in the reception and the main dining area . The bedrooms were very clean and spacious and the maids attended to them every day 10 out of 10 . The food for breakfast was excellent although the dining room got very busy and you had to gauge when was the best time to arrive . We went half-board if I had any little grudge it would be the fact that we had to pay for a cup of coffee or tea after our dinner I would off thought this would be complimentary on our checkout day we asked for a room to take a shower and it was not a problem with the hotel staff they were very courteous to us at all times although it's a very busy reception area the hotel is in a very good location and I definitely would return again. The animation team were excellent I really enjoyed watching their energy

The best thing about my stay was...

Location and comfortable clean bedroom
4/10 Average

28 August 2015

Noisy

The hotel itself is beautiful and the rooms are good with very comfortable beds. However, we found it very busy and noisy during the day at the hotel as the club leaders were commenting on loudspeakers for about 2 hours each day. The food was okay, a bit 'canteen like' and the tiny dishes and glasses served for breakfast gave the feeling of being rationed. The dining room wasn't air conditioned so this made it quite uncomfortable at times. We went half board as we wanted to explore the life in Adeje and we were glad we had so that we could go and taste some 'real' food for the last few days. The facilities for younger children was good and there was a great choice of pools for everyone.

The best thing about my stay was...

The adult pool as it was quieter (we didn't have young children with us, just teens).
8/10 Great

19 June 2015

Jacaranda sunshine break.

On arriving at the Jacaranda I was surprised how big it was. I found all the staff helpful and pleasant. WiFi was free, hotspot in the large reception area, although I managed to get it in my room 7th floor! The food and cleanliness was very good, hot and plentiful. Bar service was quick and efficient. I went for a week of relaxation and sunshine on my own and felt quite comfortable at all times. This is a family hotel and there were lots of little ones. I did notice the staff, especially in the Dining room, looking after disabled travellers, and tables were reserved to make life a little easier for them. Definitely not for young adults/ party animals. I would happily take my small grandson here. Plenty of pool area and sunbeds. The Animators worked hard entertaining the children and organised games for willing adults. Amusing to watch too. There are a couple of pools on the 5th floor along with a outside bar which is quieter than the ground pool. Plenty of lifts, which are fast and efficient, my room was large and clean with English TV. The entertainment, great for little ones with their entertainment until 9:30pm. Saw a couple of good acts, but unfortunately parents allowed their little ones to run around on the dance floor and argue over the little chairs which had been left out by the Animators. The Animators did the Sunday show 😳 The bathroom towels and the sunbed towels (hired at €10/returnable), where a let down and should be renewed, as they have seen better days. All of the chairs and sofas in the seating areas have extra deep seats, which means when you sit back you have to slouch, unless you are 6'6"! Not good when you have back problems, unfortunately there aren't any cushions in the public areas. On the whole a very nice hotel with mixed nationalities.

The best thing about my stay was...

Good food, great staff.
10/10 Amazing

17 April 2015

Family holiday

Our 2nd stay at the jacaranda ! Rooms are clean and spacious ! Pools and entertainment are great for the kids ! Restaurant had a great selection of food ! Night entertainment was good too ! Mini disco for the kids and then a show ! Very relaxed and enjoyable holiday.

The best thing about my stay was...

Entertainment and pools
10/10 Amazing

17 April 2015

Family holiday

Our 2nd stay at the jacaranda ! Rooms are clean and spacious ! Pools and entertainment are great for the kids ! Restaurant had a great selection of food ! Night entertainment was good too ! Mini disco for the kids and then a show ! Very relaxed and enjoyable holiday.

The best thing about my stay was...

Entertainment and pools
10/10 Amazing

01 March 2015

Feb 2015

Good hotel, no complaints, efficient staff, very clean.. Good entertainment and food.. Good selection of areas to sit as rooftop pools,. Bonus of main pool heated..restaurant very large.. Good selection of food but can be busy at times

The best thing about my stay was...

Great pool area.. Helpful staff.. Very clean
8/10 Great

03 February 2015

location

HOTEL IS LARGE, BUT PLENTY SUN BEDS FOR ALL.GOOD LOCATION, NOT MANY ENGLISH PEOPLE.ALL STAFF VERY HELPFUL, BUT DINNING ROOM STAFF IS TOPS.

The best thing about my stay was...

CENTRAL
10/10 Amazing

27 January 2015

Brilliant

Very enjoyable stay

The best thing about my stay was...

Comfotable room and food was absolutely delicious
10/10 Amazing

27 January 2015

Brilliant

Very enjoyable stay

The best thing about my stay was...

Comfotable room and food was absolutely delicious
10/10 Amazing

27 January 2015

Jan 2015

Hotel was excellent as was the food and helpful staff entertainment was brilliant would well recommend this hotel

The best thing about my stay was...

Hotel heated pool and food and entertainment
10/10 Amazing

24 January 2015

Brilliant

Very pleasant stay. Rooms spotless. Staff friendly and professional

The best thing about my stay was...

Comforaound room and food was absolutely delicious
10/10 Amazing

20 December 2014

Excellent 4 star rating

Another top rate holiday at this hotel

The best thing about my stay was...

Staff very friendly & helpful & cleaning is top rate resulting in spotless hotel
10/10 Amazing

22 September 2014

Best holiday ever

This was the best holiday I've been on I went on the the 13th of September and came back on the 21st I have nothing to complain about the holiday the reception right through to the entertainment and restaurant all staff was amazing there was a very lovely lady at the pool bar called Joanna I recommend if anyone goes there look out for her cause she is by far the nicest person there not a bad bone in her body the restaurant was very catering for me I have a peanut allergy and they were great the head waiter every night he would take me round and tell me what I could and couldn't have and I'm very thankful for that there was a few members of the entertainment team that were very attractive and funny which is something you always need on a holiday is for the entertainment to keep you on your feet

The best thing about my stay was...

Hard to say one it was amazing
2/10 Okay

03 September 2014

Beautiful hotel - ran by complete monkeys!

Staff are rude and made us feel like our concerns were not valid. First room we were allocated was like living in a jungle, cockroaches/ants on the balcony so we asked to moved. We were told we couldn't be placed near one another until the next day, we waited as nothing else was offered and went back to the reception on day 2, greeted by the most arrogant, rude and disrespectful man I've ever come across. After accepting room 2 we moved all our belongings for the bell boy to turn up at the new room with a tiny box of Pringles and 2 bottles of water (which were free). We unpacked and showered to go out for the evening, turned the air con onto the lowest setting for it to blow hot air out not cold. Went to plug straighteners in, plug socket didn't work. Our daughter laid on her bed, a spring poked her in the back! Furious didn't come close to how I felt... Mum went to reception to complain, a mattress topper was delivered but the air con and plug socket were not repaired. The weather was red hot - 32 degrees, pair that with air con that blows out hot air! Nightmare! The hotel is NOT 4* by a long shot!!! We stayed on an all inclusive basis and was made to feel like we were peasants, if you paid for a drink it was presented far better. The choice of drinks was complete bobar too! The dinner hall was beyond ridiculous to sit in, no air con (that blew cold air anyway) and the food was vile! We asked for an egg cooking on both sides and was told no! I asked for steak well done and the chef told me that's not how I should eat meat! Rude! One night my wife was that sick of the drink that she bought a bottle of Heineken, the waiter responded with women shouldn't drink beer from a bottle! Rude! I was going to complain to the hotel manager however I overheard him having a conversation with another complaining guest... He said he would never stay here on an all inclusive basis as the dinner and tea were not up to standard! It seems to me that with the manager and staff the jacaranda will be run into the ground! We've stayed here previously (12yrs ago) and enjoyed every minute... Such a shame we waisted all that money to be so disappointed! Every one we spoke to were of the same opinion, how this hotel is rated 4* is beyond me! We usually stay 3* and thought we were upgrading this year! My advice is visit iberostar las dalias just down the road, it wipes the floor with the jacaranda! Oh and if your kids like the animation team then you'll be offended all the more! Complete waste of time!

The best thing about my stay was...

Coming home - oh and the weather
10/10 Amazing

24 July 2014

resturant

The restaurant staff use a blue cloth to wipe every table and chairs and do not wash it this is the only fault I found staying at this hotel.

The best thing about my stay was...

my grandkids had a ball here and want us to take them back again.
6/10 Good

15 July 2014

excellent

Had a great time. Food was great and waiter service excellent.Good swimming pool area and entertainment was alright but could have been better.

The best thing about my stay was...

Pool side facilities and activities.
8/10 Great

10 July 2014

great service

the hotel is nice, it has three pools on ground and two more on fifth floor and a kiddies pool, lots of sunbeds too, it has a sports court on fifth floor, my son, 9 yrs, enjoys playing soccer with other children, he made friends with other nationalities, sharing their skills in sports, he had a great time, lots of activities for every age. The food was nice, but i wish we went for half board, we got fedup with same food in two weeks, the rice was half cook, i ate paella in different places, this was my first time to eat half cook rice, i like cook fluffy rice. We sit at the piano bar after dinner, my little fellow loves playing the pool, xbox with his friend, while me and my partner enjoy sipping cicktails, with a quick and friendly service of the staffs, u can dance with live music too, parents with little kiddies can join in mini clubs downstairs, they different shows everynight, staffs there are really good, they are multi tallented, they entertain u as well while sunbathing. Staffs at reception are very friendly and helpful. We requested a room viewing the pool, i were put on the first floor, i was a bit dissappointed cos it was dark, we need to turn on lights during daytime, the following day we got a phonecall asking us how are we getting on, we told them the problem, we wantnatural light during daytime, they said thers room on fourth floor if we want, we moved to that room which is what we wanted, lotsof sunshine at the spacious balcony, it has clothes line too to hang clothes for drying. The staff at reception are very helpful, my little fellow fell and hurt his middle finger, it looks broken so we asked for help regarding going to the casualty, they rang a taxi to bring us over there, which is only five minutes away from the hotel, its a private hospital and they are very accommodating and very proffesional, fluent in inglish, took our details, travel insurance, childs passport and one of parents passport, my son was sent to an xray, they gave him pain reliever and put bandage on his finger, thank God it wasnt broken, he was ok, we paid nothing in hospital except for taxi which cost us 14 euros going and back, travel insurance is very important abroad, in case of accidents. 😊😃😃😃😃

The best thing about my stay was...

we enjoyed staying in this hotel because its near everything. the beach es is only five minutes walk from hotel, the duque beach has white sand, its a small beach and quiet, i enjoyed tthe hotel is nice, it near shops, beautiful beaches, restaurants, pubs, night cluhbs, the hotel caters for every ages,

Additional information

The Best Jacaranda was previously known as Jacaranda.

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