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Atlantis The Palm Hotel, The Palm (Jumeirah)

Crescent Road The Palm Dubai 500571 - Map
TripAdvisor Traveller Rating
Based on 16501 Reviews
  • overview
  • customer reviews

Atlantis The Palm Hotel Overview

The iconic Atlantis The Palm is located on Dubai’s Palm Jumeirah Island and offers stunning views of the Arabian Gulf. The centre of Dubai is just a 25 minute drive away using the underwater highway con..

Atlantis The Palm Hotel Overview

The iconic Atlantis The Palm is located on Dubai’s Palm Jumeirah Island and offers stunning views of the Arabian Gulf. The centre of Dubai is just a 25 minute drive away using the underwater highway connecting The Palm to the mainland, or you can catch the monorail.

Highlights of this luxurious 5-star hotel include an underwater aquarium, free access to the Aquaventure water park, free Wi-Fi throughout, outdoor swimming pools, daytime and evening entertainment, and a wide range of dining options including Japanese and Lebanese.

The elegant guest rooms at Atlantis feature a balcony with stunning views, along with a great range of amenities including a flat-screen satellite TV, a minibar and tea and coffee making facilities. The private bathroom has a walk-in shower and a separate bath.

The Aquaventure is the largest waterpark in the Middle East, featuring thrilling water slides and a water playground for younger guests. Discover an underwater world at The Lost Chambers Aquarium or meet the incredible marine mammals at Dolphin Bay and Sea Lion Point. Take some time out of the sun and enjoy facial and body treatments at the spa.

Our customers think this is great for...


Close to the beach


Great service



Hotel facilities

  • 24-hour front desk
  • Air-conditioned public areas
  • Arcade/game room
  • Babysitting or childcare
  • Ballroom(s)
  • Banquet facilities
  • Barbecue facilities
  • Beach cabanas (complimentary)
  • Beach sun loungers
  • Beach/pool umbrellas
  • Beauty services
  • Business centre
  • Check-in time starts 2:00 PM
  • Check-out by noon
  • Children's club
  • Coffee in lobby
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Computer rental
  • Concierge desk
  • Conference center
  • Creche (nursery)
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Elevator/lift attendant
  • Eurocard
  • Event catering
  • Exhibit space
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Floor butler
  • Free garage parking
  • Free on-street parking
  • Free secure covered parking
  • Free self-parking
  • Free valet parking
  • Full-service spa
  • Garden
  • Gift shop
  • Hair salon
  • Health club
  • Laundry facilities
  • Lazy river
  • Limo or Town Car service available
  • Luggage storage
  • Massage
  • Medical assistance available
  • Minimum check-in age 18
  • Multilingual staff
  • Multiple large conference rooms
  • Nightclub
  • Number of bars/lounges 6
  • Number of beach bars 2
  • Number of buildings/towers 2
  • Number of floors 22
  • Number of meeting/conference rooms 3
  • Number of outdoor pools 2
  • Number of restaurants 13
  • On-site car rental
  • On-site medical assistance available
  • Pets not allowed
  • Pool cabanas (complimentary)
  • Pool sun loungers
  • Poolside bar
  • Porter/bellhop
  • Private beach
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Secretarial services
  • Security guard
  • Self-parking
  • Shoe shine
  • Shopping center shuttle (complimentary)
  • Shopping on site
  • Steam room
  • Suitable for children
  • Supervised childcare/activities
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Swim-up bar
  • Technology helpdesk
  • Technology support staff
  • Tennis on site
  • Total number of rooms 1539
  • Tour assistance
  • Tours/ticket assistance
  • Valet parking
  • Waterpark access (complimentary)
  • Waterslide
  • Wedding services
  • Wired (high-speed) Internet access - surcharge
  • Wireless (high-speed) Internet access - surcharge

Room facilities

  • Air conditioning
  • Balcony or patio
  • Bathrobes
  • Bathroom phone
  • Bathroom scale
  • Bathtub or shower
  • Beach view
  • Blackout drapes/curtains
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary bottled water
  • Complimentary toiletries
  • Connecting / adjoining rooms available
  • Cribs/infant beds available on request
  • Daily housekeeping
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Flat-panel television
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room massage available
  • In-room safe
  • Internet access - wireless
  • iPod docking station
  • Iron/ironing board
  • Makeup/shaving mirror
  • Minibar
  • Multi-line phone
  • Pay movies
  • Phone
  • Premium bedding
  • Premium television channel(s)
  • Private bathroom
  • Rainfall showerhead
  • Rollaway beds available on request
  • Satellite television service
  • Sea view
  • Separate bathtub and shower
  • Sewing kit
  • Shower only
  • Slippers
  • Soundproofed rooms
  • Television
  • Turndown service
  • Voice mail
  • Wake-up calls
  • Welcome amenities
  • Window opens

Customer Reviews

9/10 Fantastic Based on 4 Customer Reviews Based on 4 Customer Reviews

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9/10 Fantastic

18 January 2017

Young couple

The hotel itself was amazing the detail and money spent on the hotel. The room was a normal double room which was lovely had a walk in wardrobe and self contained bathroom which had separate shower and toilet inside. The bed was so comfortable I would like one at home. Couldn't fault the service from any of the staff from the cleaners to the waiters it was excellent. We hired a car so we could get around which was great. The resort has its own beach which was good very clean and had lifeguards. The waterpark was excellent fun. The food well I am the fussiest eater but the food was amazing, bread Street is a must visit, we tried a few of the restaurants at an additional cost but was worth it the only one i would not recommend was the Mediterranean one I can not remember the name but it wasn't as good as the others. Yeah Chinese restaurant again was Fantastif and the Italian and the portions are huge. You will not be disappointed. We did not try the buffet for dinner but at breakfast and well they have everything you could want including a chocolate fountain. So much choice and gluten friendly too. Even though it is a Muslim country they still serve pork which is nice for those that choose to eat pork. The prices for drinks an in the hotel are not cheap certainly worth getting your own from the supermarket as you will save yourselves a fortune.

The best thing about my stay was...

The food and the location
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8/10 Great

02 September 2014

Glorified Disney !

I checked into the Atlantis after staying at another luxury hotel, and therefore I did not like the hotel that much. Firstly it is huge, and very busy. The staff are polite but seem to be working from a set script. I struggle to accept it's a five star! We were given a room on the 11 th floor which is the imperial club. The room does not have the wow factor, rather it was a bit odd. Now some of you may like having your bed to a bath tub but we did not ! Also there was a botch up plastering exposed which is why I question it's five stars rating ? So overall the water park was great fun and I thoroughly enjoyed it. At the actual hotel you have 2 swimming pools, the large one is open to 10 pm, the infinity pool closes earlier and has funky music and other activities in. We were staying half board and breakfast was very good. For the lunch or dinner we were given vouchers to use in a selected restraunts. I would definitely recommend using your voucher in Levantine Lebanese restaunt and book in the evening as they have belly dancing and singing which was of a high standard. I will go back to Dubai again but will never stay at Atlantis I would rather stay at the royal mirage and most luxury hotels give you day passes to the water park with free shuttle services.

The best thing about my stay was...

Water park
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10/10 Amazing

19 April 2011

Hotel with the wow factor and wow prices!!

Incredible wow, opulent, luxurious hotel. Fantastic, attentive staff. The half board basis is worth the money and administered by dining vouchers being issued upon check in. However there are restrictions upon which restaurants you are able to use. The vouchers hold no monetary value in the more expensive a la carte restaurants. The bar prices are incredibly high and I would recommend finding the bar with happy hour as soon as possible. My husband and I went as a celebratory holiday minus the children and I wouldn't like to imagine what our bill would have totaled if they had accompanied us!!

The best thing about my stay was...

Enormous luxurious bedroom with view, weather, food and atmosphere.
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Additional information

The Atlantis The Palm Hotel was previously known as Atlantis Hotel.

9/10 Fantastic Based on 4 Customer Reviews Based on 4 Customer Reviews


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