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TTA Protection
ATOL bonded

British Travel Award Winner
2016, 2017, 2018

At a Glance

TripAdvisor Traveller Rating
Based on 927 Reviews
3.5

Recommended for

  • Family friendly
  • No frills
  • Quiet
  • Great service
  • Good for shopping
TripAdvisor Traveller Rating
Based on 927 Reviews
3.5

Recommended for

  • Family friendly
  • No frills
  • Quiet
  • Great service
  • Good for shopping

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Aparthotel Puerto Carmen, Puerto Del Carmen, Lanzarote

Avenida Juan Carlos I, 35 Puerto del Carmen 35510

Hotel Info

TTA Protection
ATOL bonded

British Travel Award Winner
2016, 2017, 2018

Overview

General Information:
The Aparthotel Puerto Carmen is an ideal holiday location for couples and families to relax and see the island. It is a just 8-minute walk away from the beach and surrounded by various beaches and popular shopping centres. 

Hotel Information:
Make your stay comfortable with a plenty range of facilities offered by the Aparthotel Puerto Carmen in Lanzarote. The swimming pool is the perfect place for adults and children to enjoy in their own section of entertainment and a sun terrace for adults to sit back and relax in the shade. The Aparthotel Puerto Carmen is also great for families, as it has a children’s club and a games room for little ones to have to best time of their life.

Other facilities include currency exchange, luggage storage, tour/ticket assistance, dry cleaning service, 24-hour front desk, safety deposit box at the front desk, car hire, daily maid service, multilingual staff and free parking. The hotel also provides airport shuttle, bicycle rental and laundry service but you, as a guest, need to pay an additional charge to enjoy their maximum benefits. There is also a paid Wi-Fi facility there.

Guests can go out and enjoy various recreational and outdoor activities, such as snorkelling, diving, cycling, hiking, canoeing and fishing. There is a golf course at a distance of 3 km for golf enthusiasts.

Room Information:
The accommodation offered by the Aparthotel Puerto Carmen have modern and comfortable apartments. Guests can choose from one bedroom apartment and two bedroom apartment, both of which are fully equipped with a variety of amenities such as in-room safe, refrigerator, microwave, alarm clock, coffee/tea maker, direct-dial telephone, TV with satellite programming, fax machine, separate dining area and a private bathroom with bathtub, shower and complimentary toiletries.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

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Facilities

Hotel facilities

Wifi

  • Internet access - wireless
  • Free WiFi - Public Areas

Pool and Wellness

  • Swimming Pool - Kids
  • Swimming Pool - Outdoor

Activities

  • Tennis on site
  • Kids Club

Food & Drink

  • Bar / Lounge
  • Coffee shop or café
  • Poolside bar

Services & Shops

  • Laundry facilities
  • Luggage storage
  • Tour assistance
  • Currency exchange
  • Dry cleaning/laundry service

General Info

  • Photocopy machines
  • Grocery
  • Check-in time starts noon
  • Elevator/lift
  • 24-hour front desk
  • Check-out by 11:00 AM
  • Conference center
  • Pets accepted
  • Check-in time ends midnight
  • Safe-deposit box at front desk
  • Garden

Room facilities

Room Amenities

  • Microwave
  • Alarm clock
  • In-room safe
  • Coffee/tea maker

Internet, TV & Phone

  • Direct-dial phone
  • Phone
  • Fax machine
  • Satellite television service

Rooms & Comfort

  • Separate dining area
  • Balcony

Bath & Shower

  • Shower only
  • Bathtub or shower
  • Bathtub only
  • Complimentary toiletries
  • Shower/bathtub combination
  • Private bathroom
  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency € Euro
  • Plug

Location

map
map

Attractions Nearby

  • Fariones Sports Center 0.36 miles
  • Puerto del Carmen Beach 0.45 miles
  • Gran Casino de Lanzarote 0.96 miles
  • Lanzarote Golf Resort 1.12 miles
  • Rancho Texas Park Zoo 1.22 miles
  • Jose Saramago House Museum 1.74 miles
  • Pocillos Beach 1.97 miles
  • Whale and Dolphin Museum 2.34 miles
  • Rubicon Winery 4.19 miles
  • La Geria Winery 4.23 miles
View More

Resort Info

Puerto Del Carmen

Puerto Del Carmen, Lanzarote

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Aparthotel Puerto Carmen Reviews

TripAdvisor Traveller Rating
Based on 927 Reviews
3.5

Recommended for

  • Family friendly
  • No frills
  • Quiet
  • Great service
  • Good for shopping
  • Customer Reviews
  • TripAdvisor Reviews

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2/10 Okay

28 January 2019

Poor

Booked the place as from reviews was basic & near to the main spots however we were soon disappointed. When we arrived first, hairs were on the bathroom floor, servicing of the apartment in general was not great. Our shower head was loose & we asked reception could this be looked at but no one ever came to look at it. We had included breakfast in the package but the ‘hot’ breakfast was cold & person cooking was not wearing hair net nor did he wash hands after handling raw meat hence we ended up skipping breakfast at the hotel & eating out.

The best thing about my stay was...

Near to the main spots
8/10 Great

13 October 2018

Basic but very clean.

Basic budget apartment, had everything we needed. Well kept by friendly staff. Possibly in need of a lick of paint in places but overall a nice place to stay.

The best thing about my stay was...

Access to all ameneties and short walk to Oldtown.
6/10 Good

27 August 2018

Holiday. Puerto de carmen

Nice apartment

The best thing about my stay was...

The pool
6/10 Good

30 June 2018

Friendly hotel

Clean and tidy ..

The best thing about my stay was...

Near the stripe
6/10 Good

30 May 2018

Average

This hotel was clean, had a nice pool area and I had a nice view from my balcony. However, there was a lot of street nose from my room and there was several nights where we were kept up by revellers arriving home late and shouting. The WiFi was not included in the price, the safe was 3 euros a day and the TV was not even free either! The food at the bar was average and the drinks were reasonable, but we mostly bought our own because there was a Lidl literally next door that was very cheap! I didn’t like the location of this hotel to be honest, I would not stay again, but it was perfectly acceptable for a week.

The best thing about my stay was...

Pool
8/10 Great

03 May 2018

Great place

Have stayed there several times. Always a great feeling.

The best thing about my stay was...

The service and friendliness of the staff. Manuel at the desk was first class and most helpful . It is clean and very relaxing. Additional sun loungers away from the pool is a great idea.
5/10 Average

31 December 2017

Entertainment very poor

Check in female staff rude and not helpful Food was not edible Very dated rooms Microwave and light didn't work....reported it to reception nut it was never fixed Apartment door lock damaged from someone trying to force entry Pool and bar area were very poor standard

The best thing about my stay was...

Location
1/10 Okay

22 December 2017

Aparthotel Puerto Carmen

very dated tired apartments. restaurant is terrible, tried one evening meal and left it, never to return.

The best thing about my stay was...

leaving
10/10 Amazing

30 July 2017

Best apartment hotel

Thank you so much alpharooms for recommending this lovely hotel four of us stayed for 2 weeks we had a lovely apartment with pool view spotless clean cleaners came everyday it has an ideal location very central lidl next store and hippo dino and spar all longside the hotel lovely swimming pool with jacuzzi attached and the staff were so helpful each ancd everyone of them and in particular monika at reception I would recommend this hotel to anyone so safe and quiet we definitely be going back had a two bedroom apartment

The best thing about my stay was...

The lovely staff and central location
3/10 Okay

24 July 2017

Appartment

Hi we had a fab stay here had everything we needed. The only thing is they could do with up dating there sunbeds as they are past there sell by date.

The best thing about my stay was...

Relaxation

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