0203 001 0109 - Sales ( 8am - 11pm)
0203 001 0100 - Customer Service ( 8am - 6pm)

TTA Protection
ATOL bonded

British Travel Award Winner
2016, 2017, 2018

At a Glance

TripAdvisor Traveller Rating
Based on 983 Reviews
3.0

Recommended for

  • Family friendly
  • No frills
  • Quiet
  • Great service
  • Good for shopping
TripAdvisor Traveller Rating
Based on 983 Reviews
3.0

Recommended for

  • Family friendly
  • No frills
  • Quiet
  • Great service
  • Good for shopping

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Info

TTA Protection
ATOL bonded

British Travel Award Winner
2016, 2017, 2018

Overview

The Aparthotel Puerto Carmen in Puerto Del Carmen is an ideal holiday location for couples and families to relax and see the island. Just an 8 minute walk away from the beaches with a bustling atmosphere and local amenities including bars, restaurants and shops.

Hotel Information

Make your stay comfortable with the range of facilities offered by the Aparthotel Puerto Carmen in Lanzarote. The swimming pool offers a section for both for adults and children and the sun terrace lets you sit back and relax in the shade. The Aparthotel Puerto Carmen is also great for families, as it has a children’s club and a games room for the little ones to be entertained all day.

Other facilities include currency exchange, luggage storage, tour/ticket assistance, a dry cleaning service, 24-hour front desk, safety deposit box at the front desk, car hire, daily maid service, multilingual staff and free parking. The hotel also provides Wi-Fi, airport shuttle, bicycle rental and laundry service at an additional charge.

Guests can go out and enjoy various physical activities, such as snorkelling, diving, cycling, hiking, canoeing and fishing. There is also a golf course 3 km away for all the golf enthusiasts.

Room Information

The facilities at the Aparthotel Puerto Carmen are modern and comfortable. Guests can choose from a one bedroom apartment or a two bedroom apartment, both of which are fully equipped with a variety of amenities such as in-room safe, refrigerator, microwave, alarm clock, coffee/tea maker, direct-dial telephone, TV with satellite programming, fax machine, separate dining area and a private bathroom with bathtub, shower and complimentary toiletries.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

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Facilities

Hotel facilities

Wifi

  • Internet access - wireless
  • Free WiFi - Public Areas

Pool and Wellness

  • Swimming Pool - Kids
  • Swimming Pool - Outdoor

Activities

  • Tennis on site
  • Kids Club

Food & Drink

  • Bar / Lounge
  • Coffee shop or café
  • Poolside bar

Services & Shops

  • Laundry facilities
  • Luggage storage
  • Tour assistance
  • Currency exchange
  • Dry cleaning/laundry service

General Info

  • Photocopy machines
  • Grocery
  • Check-in time starts noon
  • Elevator/lift
  • 24-hour front desk
  • Check-out by 11:00 AM
  • Conference center
  • Pets accepted
  • Check-in time ends midnight
  • Safe-deposit box at front desk
  • Garden

Room facilities

Room Amenities

  • Microwave
  • Alarm clock
  • In-room safe
  • Coffee/tea maker

Internet, TV & Phone

  • Direct-dial phone
  • Phone
  • Fax machine
  • Satellite television service

Rooms & Comfort

  • Separate dining area
  • Balcony

Bath & Shower

  • Shower only
  • Bathtub or shower
  • Bathtub only
  • Complimentary toiletries
  • Shower/bathtub combination
  • Private bathroom
  • Nearest airport
  • Time zone UK + 0 Hour
  • Currency € Euro
  • Plug

Location

map
map

Attractions Nearby

  • Fariones Sports Center 0.36 miles
  • Puerto del Carmen Beach 0.45 miles
  • Gran Casino de Lanzarote 0.96 miles
  • Lanzarote Golf Resort 1.12 miles
  • Rancho Texas Park Zoo 1.22 miles
  • Jose Saramago House Museum 1.74 miles
  • Pocillos Beach 1.97 miles
  • Whale and Dolphin Museum 2.34 miles
  • Rubicon Winery 4.19 miles
  • La Geria Winery 4.23 miles
View More

Resort Info

Puerto Del Carmen

Puerto Del Carmen, Lanzarote

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Lanzarote

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Aparthotel Puerto Carmen Reviews

TripAdvisor Traveller Rating
Based on 983 Reviews
3.0

Recommended for

  • Family friendly
  • No frills
  • Quiet
  • Great service
  • Good for shopping
  • Customer Reviews
  • TripAdvisor Reviews

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5/10 Average

03 August 2019

Ok

Hotel is clean inside and out . receptionist are very friendly on arrival wifi is 25 euro for the week for your apartment and it's not very good .tv will cost you 4.50 euro a day or 20 for the week which was new to us .kettle was broken on arrival but mentioned to reception and a new one was given to us .pool was clean and we'll maintained but to get a sun bed you had to be out at pool side around 8 in morning as any later you had no hope of getting one for the day which was annoying the hotel could stock more sunbeds

The best thing about my stay was...

Clean
3/10 Okay

02 May 2019

Easter holiday

Old hotel, unconfortable beds, dirty rooms, not nice staff in bar and horrible wifi

The best thing about my stay was...

Pool
2/10 Okay

29 April 2019

Pool was ice cold

Room for extermly basic but clean . Pool was ice cold warning it it was wo cold . Manager didnt care about it when i went to her . Staff for nice . Safety deposit box extra cash wifi extra heaters extra . Lot of hidden extras . I def wont be staying hear again .

The best thing about my stay was...

Didnt have any thing i liked best to be honest
10/10 Amazing

25 April 2019

Fab place

The resort was safe clean child friendly lovely staff couldn't ask for more

The best thing about my stay was...

The view from aparment
9/10 Fantastic

19 April 2019

Great stay

Basic hotel but all u needed. Friendly staff. Fantastic pool area. Short walk to oldtown.

The best thing about my stay was...

Family friendly
10/10 Amazing

19 April 2019

Great stay

Basic but all u need.Staff freindly. Hotel spotless and pool area stunning. Looking forward to going back.

The best thing about my stay was...

Great family hotel.short walk to oldtown
8/10 Great

13 October 2018

Basic but very clean.

Basic budget apartment, had everything we needed. Well kept by friendly staff. Possibly in need of a lick of paint in places but overall a nice place to stay.

The best thing about my stay was...

Access to all ameneties and short walk to Oldtown.
6/10 Good

27 August 2018

Holiday. Puerto de carmen

Nice apartment

The best thing about my stay was...

The pool
6/10 Good

30 June 2018

Friendly hotel

Clean and tidy ..

The best thing about my stay was...

Near the stripe
6/10 Good

30 May 2018

Average

This hotel was clean, had a nice pool area and I had a nice view from my balcony. However, there was a lot of street nose from my room and there was several nights where we were kept up by revellers arriving home late and shouting. The WiFi was not included in the price, the safe was 3 euros a day and the TV was not even free either! The food at the bar was average and the drinks were reasonable, but we mostly bought our own because there was a Lidl literally next door that was very cheap! I didn’t like the location of this hotel to be honest, I would not stay again, but it was perfectly acceptable for a week.

The best thing about my stay was...

Pool