What our customers say
reception staff were quite rude and check in was very slow. both rooms were very low quality, the beadspreads we quite dirty and the windows wouldn't close (noisy bus route the night we stayed). camp beds in both rooms with old painted furniture. no remote control for the tv, no plug near to the mirror (my colleague didn't even have a mirror) and breakfast was also poor. location was good (lots of nice bars and places to eat) but the hotel took some finding, we thought the entrance was actually the tradesmans door! perhaps I expect too much but if you pay more than £45 for this room you are paying too much !
helen robinson , norwich