What our customers say
holiday was a total disaster. food covered in flies. not much choice. no evening entertainment. lounge not nice to sit in as furniture stained. not very clean. didnt talk to anyone who hadnt had a tummy upset. put us in wrong rooms twice before finding us our proper room this at 3am. new dining room like a works canteen. toilets smelt. bathroom antiquated. waiters sometimes ignored you. but mostly staff were pleasant. we were bitten by bugs and room had to be fumigated. furniture on balcony not clean. litter round pool. have been to this hotel previously and was good. The flies were the worst trouble. trying to eat and having to knock them off your food whilst eating.This hotel should certainly be downgraded and cleaned. Has put me off going to Sharm ever again. Who ever graded this hotel as 5 star must never have stayed there. 2 is all it deserved.
j payne , west midlands