Shafetsbury Premier Hyde Park

Very good location . Room very clean and newly refurbished . The single room was on small side but fine for one evening, Had I stayed longer woudl have checked out a Double room

Tony Ianniello, Glasgow
Solo Traveller

Good value for a recently modernised hotel close by Paddington.  Nothing special, but clean well  appointed rooms.

John A Sheffield, Lechlade/england
Solo Traveller

Hyde Park Paddington is in a great location!  Just 2 blocks from the Paddington Underground/National Rail Station.  The hotel is an excellent point to use as a hub to see and travel within and outside of London.  It is a short walk to a charming pub (The Pride of Paddington) and a few other places to eat, an Internet cafe, and is situated in a mostly residential neighborhood that is very quiet, clean, and safe.  

The photographs shown on the websites are terribly deceptive !!  The rooms are very small, and the bathroom is tiny...however if all you are using it for is to sleep and shower (which most people do) then that it won't be much of a problem, but don’t expect palatial accommodations.  Still, our room was clean and nicely decorated, with a comfortable bed and adjustable lighting (which only operates when you insert your room keycard into the light switch).  The hotel also offers a free broadband internet connection hookup, which worked well for us.   The property seemed well maintained, but the elevator didn’t work and the water in the bathroom, was constantly at the extreme of freeing cold or scalding hot.  In room phone calls are overpriced.  Depending on how you made the reservation, breakfast may be included, but if it is not, it is very expensive to purchase – which I do not recommend.

The only thing I really did not like about the hotel was the rude, apathetic, and down right uncaring unprofessional staff.  They ignored you, would not answer questions, or acknowledge you if you were standing at the desk, and turn and walk away as you spoke to them.  I had one attendant literally toss back my credit card to me when he was done, and when I checked out, I didn’t get so much as a "Thank You", "Good Bye", “How was your stay?” or "Can I Call You a Cab?".  

All in all, -despite the staff- it is a pretty good facility, and good for the price, but I do not feel that it earns anything near the “4-star” rating, as it lacks the facilities and service in my opinion that I’ve enjoyed in other 4-star properties.  I did enjoy my stay, but I only slept and showered there.  I would recommend the facility with the caveat of the abysmal staff.  If it were not for the staff, I would probably stay there again.

Xiomara Aranya, United States
Solo Traveller