Regina Gran Hotel

We're just back from a week in the Regina Gran with our three children (aged 8, 3 and 1). The place was very family orientated with enough to keep the kids busy all day if you didn't want to go anywhere. Pool tables, table tennis, arcade games, a football area, some slides and a see-saw for the under 5s. Of course ours didn't have much time for any of this because we could not get them out of the pool. The pool is a good size with a baby pool included. Unlike another reviewer we had no problem getting sun loungers and the kids made lots of friends. We could have lounged around there every day and they would have been happy. We were only in the hotel for three evenings so we didn't experience the whole range of entertainment on offer. However from what we did see we weren't missing much. It ranged from boring to cringeworthy. But there is a half hour dance at 9.30 every night for kids which our little girl loved. On the whole the staff were lovely. The room left a lot to be desired. We asked for a quadruple with a cot. The double bed was actually a fold out sofa bed which we hardly fit on. The cot took up the only available floor space in the room. We booked room only so only ate two of our meals in the hotel. Breakfast once and dinner once. There is a good selection but the quality was not great. Overall I liked the Regina Gran hotel as a family destination. The kids had loads to do and the location was great (5 minutes to the beach - maybe ten with the kliaddies). The staff were helpful and the place was clean. Our room was cramped but since we spent so little time there this was only a minor irritation.

Mary, Dublin
Family with Children 11 and Under

Hi, just wanna thank alpha rooms for booking this great hotel and excellent location in the heart of salou centre. This was my first time in spain and definitely will be comin back. really enjoyed the whole buzz of salou with its beautiful beach front and of course the famous portaventura theme park. The hotel is in an excellent location,only 15 mins by taxi from Reus airport,5 mins to the largest Go Karting track in europe and 5 mins to an outstanding adventure theme park. Had a really good holiday,even it was short,had a nice stay. hotel staff were very friendly,rooms very clean,checked and cleaned every day.food was excellent,very happy with the level of service through out. outside bar stays open till 2am which is a huge plus if your longing for that extra few beers. Nice pool, outstanding gym, and well managed .would definitely recommend this hotel .

Anthony O Sullivan, London
Young Couple (18-35)

Just back from Regina Gran, our 2nd year in a row. Nothing much has changed in that year and although we enjoyed our stay, a couple of points were a bit annoying. There was considerable queueing at dinner during first week, as hotel had not opened 2nd service bar for food. This was changed during second week and made a big difference at meal times. Entertainment had not changed at all since last year. Same people, same shows, same guest entertainers etc. No thought put into it, and standard not very good. Daily dog fight for sun loungers was a pain. There was a shortage of loungers and the hotel staff did not enforce rules that loungers could not be abandoned all day, with towels on them. Some guests would grab loungers at 10.00am, leave towels on them, and you wouldn't see them again till late afternoon. Staff should have ensured this was not allowed to happen. Guests had to lay toweld on grass surroundings about the pool area. Although rooms are clean and compact, the sleeping arrangements are woefully inadequate for families with 2 children. Our room has a double bed and a fold down sofa bed. My kids are 11 and 9, and the sofa bed was simply not big enough for both of them. This was not so bad last year, when they were a bit smaller, but we ended up making a make-shift bed using sofa bed cushions on the floor. The kids alternated sleeping on it, but they did not get very good sleeps. Generally, hotel was good, staff friendly enough and rooms cleaned daily, with fresh towels provided. I would recommend this hotel, but not if you are booking 1 room and have 2 children. Good, clean hotel, with excellent standard amd selection of food, but major let down on sleeping arrangements.

Allan MacFarlane, Scotland
Family with Children 11 and Under

Hi, firstly let me say thank you to Alpharooms for sorting out the hotel. We had not booked on-line before and were wondering what we were letting ourselves in for. Our family of 4 adults and 2 children of 11 and 6 stayed at the Regina Gran hotel on a Half board basis in twin rooms. We arrived at the hotel at 11:45pm to where we were greeted by a very helpful receptionist who sorted out our rooms and information quickly. As we were late and had missed the final sitting they said we could have a complimentary lunch on any day we wanted. The service did not stop there. if we wanted anything or reported anything that was wrong, the staff were very efficient and it was sorted that day. The hotel is clean and is ideally situated as it is about 10 mins walk to the beach, 10 mins to the centre but far enough away to be quiet. The Port Aventura theme park is only a short bus trip away and for those who like to walk, it is well within walking distance. The rooms are cleaned daily. The food is a little repetative ( buffet style) but then so are most hotels after two weeks. One point to make is the plates were not hot so your food could go cold quickly but there are several microwaves. The pools and the facilities were good. Overall I would recommend this hotel.

Ian Smith, Manchester
Family with Children 11 and Under

We stayed in Regina June 08. 3 families in total. We had a half board stay. The Buffet was very good and catered for all tastes and for kids and adults alike. Evening meal had a good selection of meats and fish dishes. Drinks were table service. I decent bottle of Red wine about €10. The entertainment was varied. Polynesian night, Spainish singer on the keyboard (Waltzing etc..) Snakes & Spiders night. Mr Regina night, Mrs Regina night, Kids disco around 9.30 ea evening. Entertainment was to moved out doors the following week. Pool area: was excellent with small kids pool. Just off the main bar is pool room and arcade games with Internet access etc... ( One point, they leave double glass doors open at night, these are facing out to street area. This could cause a security risk if small children are unattended. Rooms with Balcony are basic with Bed, closet, sofa/bed, Fridge, safety deposit box and TV. TV needs remote cost €5 pw. Fridge €2 pd. Car parking €12 pd. Regina reception. many different faces. generally helpful but Local knowledge and information was lacking. Dining area staff and bar staff were disinterested and not very friendly. my 6 year old daughter dropped a toy behind bar counter. a barmaid was cutting lemons right there. We asked, could she see it. She walked away. All in All: Poor staff. clean and basic. Its more like a ordinary 3 star. Even though we all enjoyed our hols. I would try someplace else next time.

Jim Quinn, SW Ireland
Family with Children 11 and Under

We took our two girls aged 6&8 to this hotel for hslf term break in May 2008. The hotel itself was fine - clean, everything you'd expect and the staff were very helpful. We booked ajunior suite which I think basically gave us an extra bathroom and shower which was very useful but I'm not sure we actually gained a lot in space generally. The hotel has two aspects - the front of the hotel faces the mountains and with some wastelend in front - this aspect also overlooks the main road access to Salou. The back of the hotel overlooks the pool you might get a glimpse of the sea amid the other blocks of hotels and apartments. The hotel has an indoor pool which although small was a lifesaver on our week as the weather was poor - only 2 days of sunshine & quite cold/wet on other days. The outdoor pool looks well but was very cold so we hardly used it at all. The food was good, plentiful and varied. On the last few morning we noticed it getting busier at breakfast with queues forming for tables. Annoying features - deposits for safe key, TV controls! (Sky News & BBC News only english channels) and fridge. There is a BBQ/bar area at the pool but this was not open while we were there. As descibed the hotel is an equal walk from the town/beach on one side to Port Aventura on the other. Overall considering the weather we had the hotel coped quite well and the staff are very good and look out for the kids.

Terry, Stratford Upon Avon
Family with Children 11 and Under

this is our second stay at the Regina Gran, both times have been excellent. the only thing that let this holiday down was the weather! but the hotel facilities and staff more than compensated for it. i would recommend this hotel to anyone. good entertainment all day and night, the food is great and a wide choice and in unlimited supply. nice short walk into town to walk it off. we will stay here again and again.

greg daynes, home
Family with Children 11 and Under

I do not know were to begin writing a review of this wonderful hotel.The facilities,housekeeping,staff,buffet meals all are high quality.Full marks also for the cleanliness of Hotel and its grounds and the staff in their smart uniforms.Great proximity for visiting Port Aventura and Salou beach and centre.I highly recommend this lovely Hotel.Give the staff a smile and say"Hola" and you will find that they are warm and friendly no matter what part of the world you are holidaying from.

Anne Hetherington, Costa Calida. Spain
Family with teenagers 12+

Regarding this hotel we have been around 3-4 times in total and I will have to say I will not be back again. We went this time as our honeymoon... the place is starting to look at bit worse for wear and really does need a good refurb. The staff are pleasent and the food was ok, but expected a tad more. The hotel facilities are excellent and I have to say that I used the sauna, jacuzzi and the pool every day. The food was average but it was aswell there was a micrwave to heat your food up! Maybe I was expecting too much on my honeymoon!? For he price we paid I cannot really complain and if I needed a last minute place to look in Salou, I would use them again, butIi think that after this I will use apartments! For the money that you pay it is just OK but would exoect more in a 4 star.

sam mallon, bangor n.ireland
Young Couple (18-35)

Just come back from a 12 day holiday (August 2007) at Regina Gran. It is a well kept and clean hotel, with good facilities. Food is varied and caters for a wide variety of tastes. I agree with a previous reviewee that the only area that lets this hotel down is its customer service. Staff can be a bit abrupt and appear to just carry out their job, rather than interacting with customers and enjoying their job, which is a shame because there are few exceptions to the rule who are really pleasant. The hotel is situated approx 15 minutes from Reus airport, which is ideal when travelling with small children. You can walk to the town centre, beach and Port Aventura from the hotel. Port Aventura is a great theme park. but I recommend paying the extra for an express ticket to avoid spending half the day queuing in the high season. Aquopolis is a good water park which has an dolphin show and opportunity to swim with seals which my son loved!. Karting salou is also a good day out, with small go karts for under 14's which they can drive themselves. Generally a really good holiday, with lots to keep children occupied.

Eve, London, England
Family with Children 11 and Under

Me and my husband stayed in Regina Gran hotel a week July 2007. Location: good, a bit traffic noises though from main street next to the hotel. Walking distance to the beach, centrum and port aventura. Rooms: Received smokers room despite requests of non-smoking room. bathroom really clean and nice. Positively surprised about refridgerator in room. Hotel area: Pool really nice. However, sunbeds were always reserved already early in the morning with towels. Quite irritating. Also tested the gym, which was ok. Food: We had just breakfast, which was ok. Everyone from staff were friedly to us.

Outi, Finland
Young Couple (18-35)

This is our second visit to Salou and the Regina Gran. The hotel is a very good standard. The staff are very helpful, food is good with plenty of choice. The rooms are comfortable but like many Spanish hotels there is some noise from neighboring rooms. The hotel & rooms are kept very clean and we would recommend it to anyone.

Peter Hayes, Whiteley / UK
Family with teenagers 12+

Myself two sisters and two brothers stayed in The Regina Gran. on the 22nd November for four nights. what a Beautiful Hotel very clean and Modern we were very impressed. the food was Lovely, we stayed at this hotel this time of the year we knew it would be quiet thats want we wanted. staff were ok not many spoke English. drinks a bit expensive in the Hotel best to go the supermarket there and buy your own. the weather was nice.
we would go back again in the summer months with my hubby and kids.

Marion Bowden, Merseyside.
Other

this hotel was fairly out of the way and quite a walk to any  shopping area. Also it was on a slight hill incline [but nothing like the hill near the Rovers Return]. It was spotless clean and the staff were really pleasant and spoke excellent english. The food was a good selection and catered well for everyones taste but what is it about spanish hotels, i haven't stayed anywhere yet where their food is served really hot, always like warm. This hotel was no different im afraid. There is however always a microwave on standby. I enjoyed my few days break even though it was in the quiet season but purely because of the distance to any social life i wouldn't stay there again. Had it been nearer to the centre, or shopping areas i wouldn't hestitate.

annette n linda, wigan
Mature Couple (36+)

STAYED IN HOTEL FOR I WEEK ON 27/10/06. WEATHER GOOD,HOTEL CLEAN,LOCATION GOOD,FOOD OK COULD BE BETTER VARIETY LIKE CHICKEN AND COULD BE ALOT HOTTER, NEEDS MORE SUNBEDS AT POOL AND BETTER QUALITY.COULD DO WITH RENTING POOL TOWELS.

noel knight, DUBLIN / IRELAND
Family with Children 11 and Under

We were there for one week at end of October 2006.  Hotel very clean and food excellent but rooms a little bit small.
Entertainment very repetitive (dancing every night), catering for the older guests which became very boring, especially for the children.  Don't know if this might improve in high season?
Staff very friendly and polite but a severe lack of sunbeds around the outdoor pool area.
10 min walk to beach & shops but not all were open as end of season.

Claire Notton, Bristol, England
Family with Children 11 and Under

This could be the shortest review ever. Two letters would suffice O and K. Nothing special really, the rooms were of a similar standard to the three key apartments we stay in, in Alcudia (but nowhere near 4star)

In our party of 7, we felt that the staff were a little surly and could not be bothered to speak to us. We asked twice for chairs for the balcony but none arrived.

The reception staff at the leisure facilities seemed to not like people in the hotel using the gym, they too were very off hand. I know it was the last week of the season but most of the staff seemed to have already closed down the previous week. Most of the sun beds were packed away for the winter the day after we arrived which meant that even though the hotel was only a quarter full there were still not enough sun beds to go around.

The evening meals were average, the breakfast would have been nice if all of the cooked items had been more than barely warm. The entertainment was ok but very Spanish, but hey what do you expect in Spain.

For the money we paid this hotel was OK and if we were to book a very cheap last minute break we would probably use it again. If I had paid genuine 4star prices I would have been very disappointed.

Ray Sutcliffe, Bradford
Family with teenagers 12+

Clean hotel decent amenities, ideal base for PortaVentura.

Gerard Diamond, Scotland
Other

The hotel is very nice and offers good facilities.  The staff are very friendly and helpful.  The food is average, but given the low cost offers very good value for money.

The location of the hotel is about 10min walk from the beach and 20 mins from Portaventura which we found ideal.  It was central enough for all of the amenities, yet far enough away from any noise.  It is also well located for the train to Barcelona.

Dianne Fee, Banbridge, Northern Ireland
Mature Couple (36+)

HOTEL VERY IMPRESSIVE AND VERY CLEAN
ONLY FAULTS BREAKFAST WAS A PROBLEM IF YOU WENT DOWN LATE THAT YOU WOULD HAVE TO QUE AND THE SPANISH KIDS WOULD PUSH IN QUES AND THE SECOND FAULT IS THAT THE HOTEL HAD A POLICY THAT NO TOWELS WERE TO BE PUT ON SUN BEDS BUT THIS WAS NOT DONE AND THERE WAS A LACK OF SUNBEDS AROUND THE POOL
LOCATION WAS IDEAL
I WOULD RECOMMEND THIS HOTEL TO ANYONE GOING TO SALOU

chris bartlett, STOURBRIDGE/WEST MIDLANDS
Family with Children 11 and Under

The hotel has plenty of facilities for families especially with young children.The rooms were clean and comfortable. The rooms overlooking the pool are probably quieter. The staff were very helpful and most spoke good english. We didn't try the restaurant but the pool bar was fine for snack. The only problem we had was with the lack of sunbeds. The pool didn't open to 10AM and sunbeds were unlocked from about 9.30am on , however there are those that enjoy queuing so much they were there from 9am. Overall an enjoyable stay and excellent for what we paid for it and a good base for Port Aventtura.

fiona, belfast
Family with teenagers 12+

A very good hotel, clean, good selection of food and staff very efficient. Good pool area but lacks adequate shade - no parasols !! Near to railway line but very little noise. They are starting to develop at the front of the hotel so could have associated noise . We enjoyed our stay there and would recommend it. Very near to Port Adventura - about 2 miles by road.

A. G. Evans, Malton, North Yorkshire
Family with Children 11 and Under

First time in Costa Daurada area and Salou was a good choice. Plenty of holiday activities: beach, theme park, water parks, nice old villages nearby etc. Hotel was guite what we expected: outdoor pool was ok, for colder seasons indoor one is good to have, gym was extra. Premises were good standard, cleaning daily, tasteful food with enough alternatives. Overall, no doubts to recommend!

Marko Riihinen, Jyväskylä / Finland
Family with Children 11 and Under

Stayed at this hotel 28/05/06 for 7 nights. excellent hotel. Spacious rooms, friendly staff and delicious food. The location of this hotel is excellent 10mins from beach and town walking. The facilities were excellent indoor pool and outdoor, jacuzzi and sauna. Went to Tarragona for the day loved it.Excellent shopping and went to beautiful cathedral. Only 20mins bus ride from Salou. Will definitely go back to this hotel.

julie, co clare ireland
Family with Children 11 and Under

The hotel location is excellent w