Pella Apartments

I have just returned from 2 weeks in the Pella Apartments and will definitely never return. The rooms are basic in the extreme. The appliances consisted of a kettle (which wouldn't switch off, a fridge and a double hot plate). There is nowhere to sit and relax apart from the single divan bed or at the table. The apartment was not cleaned during our two week stay. The sheets were changed once and the towels twice. The place was filthy and looked as if it needed a real industrial clean. There was a building site outside our balcony and the cement mixer started at 7.45am meaning that we couldn't sit outside for breakfast or lunch and the apartment was so small and stuffy we ate out more than we had planned. When we arrived Elena told us that if we needed anything just to ask unfortunately what she didn't say was that the answer would be no we couldn't have it. We talked to other people staying there and they were horrified at the low standards and lack of cleanliness and said they would definitely not be returning. On our last day we were the only people left in our block as they were obviously coming to the end of the season so we asked if we could leave our stuff in the room until 4.30pm. Yet again the answer was "no" as they need to clean the room. I only wish I had asked what the urgency was as it hadn't been cleaned for the last fortnight. We were steered to the "Courtesy Room" which really filthy, full of wee flies and only had a small shaving light above the basin. The toilet had no seat and was too dirty to use so we made our visit to it as short as was humanly possible. We will never be returning to these apartments.

Hazel Johnston, Glasgow
Mature Couple (36+)

This is a clean well run establishment and the owners are very very helpful. The pool is smaller than we thought and can get quite crowded - while we were stopping a group of Hungarians took the pool over and were very noisy, that was a shame and the diving and jumping meant that we could not get in and swim - the only time this happened during the week - there is a beach a short walk away so we spent time away which was very relaxing. There are some great restaurants nearby for evening meals - don't know as we would go back year after year but we have some fun memories of Crete the people really are lovely.

Helen Darnell, Brighton
Other

This year was the third year I have spent at the Pella apartments and will definitely be going back next year and many years to come. There are two types of apartments, one which is quite new, very clean and comfortable and the others are more traditional but still very clean and comfortable. The family (George, Maria, Dimitri, Eleni, Pella, Maria and Georgina) that runs the apartments, taverna and supermarket cannot do enough for you at any time during your stay and will go out of their way to make your stay as enjoyable as possible. The resort itself is quiet but there are some fantastic bars and restaurants on the main street and everyone is so friendly. The apartments are under the flight path into Heraklion and planes are coming in throughout the night but after a couple of days you don't even notice them. The pool area is fantastic with a clean pool and a pool bar so you don't have to walk down to the taverna for a drink. The apartments do not have a reception but this is a family run business and they do have a family to look after. Should you arrive late at night it is easy to find your apartment as there are lights leading up to the apartment blocks and the key is left in the door for you. Eleni has normally emailed you the room number if you have booked independently like we do. If you want to explore the area there are plenty of car and bike hire places for you to rent transport and it is worthwhile visiting Heraklion market on a saturday, it is an experience!!!! I would recommend these apartments and the resort to anyone who wants to spend time relaxing and recuperating

Liz Monks, Sheffield
Young Couple (18-35)

2007 is our second year of staying at the Pella apartments. The accomodation is basic and very clean. Beds, kitchen and shower what more do you need? George and his family are very friendly and always willing to help you if you need it. This year George gave us bottles of his home made Retsina which we managed to get home safely. we have yet to try it but no doubt it will be very good to drink. We are looking forward to going back next year for another sun drenched and peaceful time.

Ed Leniston, Surrey
Group of Mature Friends/Couples

Booked as a last minute and could not be more pleased with my holiday. The apartments were basic but clean, it is a family run complex , they were very friendly and always on hand to help. the resort was close and quiet (as i hoped) would recommend and definitley visit again.

claire, midlands
Young Couple (18-35)

Having just returned from a holiday at the Pella Apartments, I would thoroughly recommend it. The family are so helpful and pleasant nothing is too much trouble. We stayed in the new part and they were excellent, the only complaint was that our balcony didn't get the sun, but still there was plenty to be had round the pool, and over the road at the beach. The meals at the taverna were excellent and so reasonably priced. We certainly will be returning there again.

Eileen Churchill, West Midlands
Mature Couple (36+)

Pella apartments were very clean and extremely close to all amenities.  The owners/staf were very friendly and helpful.  The apartments were very basic but well looked after and the one bedroom apartmentwas quite spacious for two people.

The town of Gouves was very pleasant and there were plenty of shops and restaurants to investigate.

The beach area was very pleasant too.

Janice Smith, Lincoln/England
Mature Couple (36+)

Prior to finding Pella Apts we had travelled extensively throughout Europe, never going back to the same place twice. Since finding Pella, however, we are just about to return for the third time! Try it, you'll like it. A great family run place to spend a fortnight. I guarantee you will never find a friendlier family run hotel!

Michael Dargan, Bolton
Family with Children 11 and Under