What our customers say
I stayed at the Norfolk Towers with my Mum for a shopping trip. The hotel was only a 5 minute walk to Paddington tube station. The reception was very clean & welcoming & we were given a twin room which was big enough for the two of us with plenty of coathangers & cupboard space. Everything was clean, the beds comfy but as mentioned on previous reports the room was overly warm to the point of being uncomfortable.We slept with the window open, the fan (which was provided) running all night & the radiator switched off. We decided the problem was that the hot water pipes were running under the floor as the carpets were always extremely warm. Our room was very quiet, no traffic or lift noise at all. The bathroom was spotless with clean towels everyday & the water was always hot(too hot on one occasion) Breakfast was a standard continental style,bran flakes,rice krispies & cornflakes,toast, bread, cheese & fruit salad. I believe a full english is available as part of your room rate or could be purchased seperately. The lift was a joke, painfully slow, could fit in 4 people but checking out was a nightmare as we had to wait for the lift 4 times & in the end had to give up as each time it got to the fourth floor it was full so we had to use the stairs. The hotel was happy to look after our bags after check out until later that day.
Overall, not bad for the price we paid, would go again out of the central heating season!!
LOUISE DALE , LEEDS