Magic Cristal Park

Having just returned from this Hotel I would have to say anybody that reviews this as a Great Hotel are quite literally easily pleased.The Pool area is disgraceful with British and Spanish teenagers left to run amok . The areas around the pool are constantly soaking wet never once being moped by staff.The Queues at the roof top terrace bar are constant .Preference is constantly given to the Spanish in all areas from queue jumping at reception to the kids club were they dont really want to know unless you speak spanish. Some nights the food was very good however the constant repetition of left over pate and vegetables in all manner of disguisting salads was a joke. The staff in the restaurant would bump in to you with the trollies unless you jump out of the way .The coffee from the machines was sickening eventually you can get a decent espresso if you queue again at the bar.This Holiday was marred by a crap unattended pool, dirty cramped rooms overbearing and pushy natives constant reheated and disguised leftovers. The only time we were show any glimmer of hope was when were greeted warmly at the restaurant one evening offered a drink only to discover it was the hotels review night very sneaky.The medevial show in the Excaliber is a great night .Go to this hotel during the day its great for kids and has a nice open air restaurant.The problem with CRISTAL Hotel is you have already spent your money giving it all to the travel agent when youre all inclusive the hotel makes very little out of this so they cant really be bothared.This Hotel is great if you want to sit aroung drinking all day which I can tell you plenty did .But if you want quality time with your family Dont Go.

Lorraine, Dublin Ireland
Family with Children 11 and Under

Fonud this hotel excellent>Do not take notice of the bad reviews.The staff are very friendly and helpfull.The food was good.The location of the hotel was good for going into the old town and was not far from the new town.Will be going back to this hotel in the futher

joyce cass, cumbria
Mature Couple (36+)

Four of us stayed here for the last week of April found the hotel busy and friendly, food good, location excellent for exploring the old town we thoroughly enjoyed our stay here and would have no hesitation in returning to this hotel only complaint we had was promo rooms were very small but when we mentioned this to reception staff they were very helpful and agreed to move us to standard rooms for a small supplement which we were more than happy to pay all in all we felt that we got good value for money at this hotel.

R Hamilton, Ireland
Group of Mature Friends/Couples

Well...we stayed here for a week and we ate in the hotel restaurant nearly every day and the food was ok but nothing really for children only chips, the swimming pool was freezing cold even though it was indoor.There was also a jacuzzi which was very nice and hot. The hotel was clean and so were the rooms, there are good computers around the lobby which have everything you could possibly need. It wasn´t the best hotel but it was ok...

Annoynimous, spain
Family with teenagers 12+

Great hotel, good, good food, very hot, great selection. Good location near beach, use of sister hotels with free bus. Watch out bus tends to come early and a taxi may be needed. Room very small but adequate, although room booked by friends on same day was huge. Although we had a small bacony whilst they had a sliding window. Would certainly stay here again. No serious complaints & great value for money, 24 hour all inclusive.

lloyd and sandra, scotland
Mature Couple (36+)

The hotel has a 4pm check in, but when we arrived early this wasn't a problem and we were greeted in a curteous and friendly manner. The food was good with a decent choice. Our room didn't have a view (brick wall) but for the price and considering the fact it was All Inc. I think it was still well worth the money. The swimming pool was closed for refurbishment, fortunately for us that was not a problem, but perhaps it would have been nice to have this mentioned when booking. Our room was cleaned daily and the bed made, even though we were only staying for four nights. The thing I really liked about this hotel was the fact that although the room had to be vacated by 12 noon on your day of departure, you were still able to eat and get free drinks until you left. I have stayed in plenty of hotels where this is not the case. A definate plus for the Cristal Park. Decent entertainment and with five bars (two of which are smoking - which is great for us) there was always something on in the evening. We did venture to the Villa Benidorm and were impressed by this hotel also, and as they have a free coach that picks up and drops off at the other hotels in this group, we found it an added bonus. All in all, we would return to this hotel and I would be very happy to pay just a little more to get a room with a view.

Joan Clegg, Tameside, Greater Manchester
Mature Couple (36+)

went to the cristal park for a five night break the food lovely the staff really nice room very clean but could do with a lick of paint would i go back yes

doreen cook, romford essex
Mature Couple (36+)

the hotel was good for the price, the day we arrived and booked in the reception staff were slow, but then spanish dont move at the same pace as us. the hotel was clean, the food lovely and the bar and restaurant staff were always happy and cheerful. Had a good xmas 2007 there! Would def. go again

debbie, england
Other

Despite other reviews to the contrary we found the hotel clean, spacious and friendly.  We overlooked the main Aigues park which was beautiful. (Noisy traffic but we had air-con so shut the windows.)  The food was magnificent - we counted 92 different dishes one night and breakfast and lunch were equally superb.  The room was large and the three of us did not feel at all crammed like you often do in English hotels when they put a third bed.  The other hotels in the group are good too and your card gives you access to all of them meaning you can walk the whole town and still eat and drink all inclusive in the others.

Ali Harris, Bournemouth/England
Family with Children 11 and Under

We arrived on a Saturday early evening in late February to a very chaotic reception area - not what you want after travelling all day - and expected a very long wait. We were pleasantly surprised with how quickly the queue went down and were sorted with our rooms within 30 minutes. Unfortunately one of the keycards did not work and after two return trips to the reception - from our 6th floor room using the stairs because the lifts were all chocca with people and suitcases checking in - we were given an old-fashioned key and could finally get into the room.
Following the less than perfect check-in the stay got very much better.  The rooms were clean and spacious with loads of room for storing clothes etc. The restaurant had a good selection of food at a better-than-expected quality in plentiful supply. We did not stay for entertainment prefering instead to sample some of the more colourful venues around the resort.
The Cristal Park has a lovely roof terrace overlooking Benidorm with bar and swimming pool - ideal for relaxing during the sunny afternoons, although the pool was too chilly for most during our February stay. We visited three other Magic hotels during our stay for food and drinks and found them all to be of the same good standard - but the Cristal Park seemed to have the best food selection.
Being on the edge of the old town 500 metres up a slight incline straight from the end of Levante beach, we found the location perfect. There are loads of bars, shops, etc. on the doorstep but it's still only a 15 minute walk from the heart of the 'english' entertainment area full of cabaret bars etc. if required - and only a 5 euro taxi journey back in the early hours!    
The hotel doesn't have a car park so if you're driving you'll have to park in a public car park just a few metres from the hotel which costs 1euro per hour or 10euros per 24-hour period.

Shaun Ricks, Walsall/England
Group of Mature Friends/Couples

What a marvellous place to stay.  Right in the centre of town but not noisy from the road inside the hotel.  Food was wonderful, even a range of food for a vegetarian. Visiting the other hotels in the chain made lunch every day more fun.  The hotel pool was a bit cool for my liking in February but the roof top jacuzzi made up for it.  Other hotels in the Magic group had more leisure facilities- such as a pool that was as hot as a bath.
The budget room I was in was small with no view but was very well equipped and perfectly cleaned every day.  It was a great surprise to have a kettle and fridge in the room.  It's a hotel I would definitely like to stay in again.

Kevin, Dover/ England
Group of Young Friends/Couples

Just returned from Benidorm where we stayed in the Magic Cristal Park Hotel. The accommodation was a bit dated but the rooms were very clean and spacious. The location was ideal for exploring both the old and new town areas of Benidorm. The food was good with a varied menu and served from 8am to midnight! Drinks were available 24 hours a day so if you like the all inclusive holiday this is a perfect place to stay. Excellent value for money and would definitely stay there again. There are 10 Magic hotels in Benidorm and if you are all inclusive you can eat and drink in all of them, and there is a free shuttle bus service available to take you there too!

Lisa Watkin, sunderland, england
Mature Couple (36+)

We stayed at the Cristal Park on 6 jan for a week the room was standard. Our room at the front was on main road (very busys 24hr a day) .The food was very good. We did not stay in the hotel at night we went into town for the entertainment at 'the wheel tapper' very good. I would not go all inclusive agian. Overall we had a very good holiday.

wendy coaten, telford shropshire
Mature Couple (36+)

Hotel is central no problem with hills. The hotel facilities are good, food excellent, If you get there by car parking is a problem.

Karlos, Hartlepool
Family with Children 11 and Under

We have stayed a the crystal park on 3 occasions, and the food is excellent, probably the best we have stayed in spain, but the beds could be a bit more comfortable. we are returning on Nov 15th for i week (fully inclusive of course) keep up the good standard.  
        JOHN & LYNNE

john robinson, wales
Mature Couple (36+)

what a fantasic time we had at the magic crystal park hotel, it was my first time to benidorm, and i enjoyed everthing about it, the resort, the night life , the people are so friendly. it was all inc, and the menu on offer was great . we took the time to go around three of the sister hotels and they just as good . i would recomend this hotel for the whole family, and not just couples,we will be going again. hope you enjoy as much as we did. the weather was great to.

gaynor jones, manchester
Group of Mature Friends/Couples

This hotel caters for the 'masses', the food was really good considering the number of people. Food times were a bit of a free for all, so we ate early. The hotel is on a hill, so was not too good coming back from the shops and bars if you have trouble walking.  The cabaret room that is down stairs caters for over 500 people with the bar open until 8am, which we found a little excessive, but that is a personal choice. We wont be going back to this hotel, as we prefer something a little more refined.

lynne pritchard, Cardiff Wales
Group of Mature Friends/Couples

first i would like to recommend alpha rooms first class

The hotel magic cristal park was average the room was not up to standard bed broken lots of banging from above the room which was staff? I did complain but too busy to move us. The food was very good and the staff very helpful the garla dinners were excellant. The hotel was good value for the money but not recommended if you are looking for a quite holiday.

DIANE KELLY, isle of man
Other

had a lovely week, met some nice people, weather was better than expected, so ventured out to the other amigos hotels, cant say they were any better than cristal; food was well varied, bar staff and waiters very friendly and polite, reception staff very helpful. rooms were kept spotless every day. the good point about this hotel if you are taking children between 4 and 16 they have their own club to go to, this is found in the basement floor next to the large fammily bar, no adults are allowed in so they can go and chill in their own area. you can have a sneeky look see what they are up to but you soon get spotted and sent out. the only downside would be we should have paid little extra and had an outside facing room with balcony as the inner facing room was a little warm as air cond switched of in sept, not hotels fault that for end of oct weather being 28 deprees and as high as 23 at night. roof top was brill with jacuzzi and covered pool plus bar open 10-6 all in all there  are 5 bars so there was plenty to choose from. will be booking again for next year

e newton, doncaster
Family with teenagers 12+

I do hope that this hotel has improved since we visited it in september 1997.  Apart from the memorey of my 30th birthday celebration there, where the staff very kindly left some champagne and fruit in my room, all I think about when I look back is the cockroaches all around the plates next to the buffet! We didn't initially choose this hotel, it was changed by our travel agent, as the Tropicana Gardens, closed for refurbishment after we booked it, I had been to that one a few years previous and it was lovely!  We reluctantly accepted the change as it happened just two weeks before our holiday and we assumed it would be as good, we were told that they were sister hotels!  I have never been abroad again since, as I couldn't afford to waste all that money only to be so dissappointed!

Amanda Woods, Liverpool/England
Family with Children 11 and Under

Food ok - nice central location for old and new towns - going back this summer so can't be too bad.

mark williams, wrexham
Other

large hotel- food not to bad. bar service perhaps could be a little quicker. the bar/reception/lounge area i found a little dark.the piped music they had on always seemed to high. the general attitude of the staff was quite good.would go back in the future. found the amigo set up first class

h.lenehan, mansfield
Other

this is a very good 3 star hotel with lots to do and  very cheery and helpful staff.the all inclusive menu is very nice with snacks and ice cream for the kids all day.the indoor pool is lovely on the roof with a bar nearby beside the sun loungers and a jacuzzi.the kids love this hotel and entertainment.the rooms are medium size but kept spotless by the staff.i am taking a four day trip,the last of my holidays and i am booking this tomorrow.

james sorrie, dundee /scotland
Other