What our customers say
WARNING - DO NOT STAY AT THIS HOTEL IN MAY!!!! - I Have just returned from the Lux Mar Complex , stayed 10th-17th May , first two nights were nice , although was put into an apartment in the Panoramic building ( there are three in total ) which faced onto the stair cases of the opposite building ( Tropical ) on day three of the restful holiday over 100 spanish students arrived here and were all put into the Tropical building - All I can say is the noise level from then on in was unbearable !!! shouting across to each others balconies , playing in the pool until all hours , drinking in corridors and stair wells. I phoned many times to complain and the hotel did then lay on a night watch man who broke up things to his best ability. I later found out from other guests that the students stay here every year , and the previous year , again in May at some point , police were called as the students were so out of control on drink etc. After complaining again , and after 2 days of no sleep finally got moved to a lovely apartment overlooking the sea , but the noise level just got worse! - all credit to the hotel they knew the students were noisy but couldnt really stop them apart from individual gags! , also going to this resort in May before the 18th , everything is mostly shut up in figeuretus. The accomodation is spotless , and the maids never spot throughout the day which is good , but when all you can hear are their cleaning trolly's back and forth along the corridor , it begins to drive you crazy. I booked this hotel after reading all the reviews on here , and no disrepect to alpharooms , they were not to know the place is over run with students at this time, all i would say is , a great hotel lovely location lovely pools , 10 mis to the town , 2 mins to sea front bars and restaurants. I wish Id gone late may when there was more atmosphere and NO students!!
Anon , UK