Jupiter/Saturno/Marte Club Mac Complex

i went to mallorca for a week, it was one of the best holidays ive ever had, although was a bit dissapointed with the bedding as we had asked for it to be changed and they gave us dirty pillows! apart from that the food is fantastic! and the pools are great fun, i have been there twice now and loved it both times, the first time i stayed in Jupiter. if you have children under 10, then the entertainment is brilliant for them, and adult entertainment is good too! Across the road there is a water park which is worth visiting! the hotel and its sorroundings are just amazing, i loved it x

sarah, U.K.
Other

I came back this afternoon, I loved it. The entertainment was great along with the food. Its mostly made for kids. I met several friends.

shana , BRIGHTON ENGLAND
Other

It was a fantastic holiday! Totaly loved it and I would recomend it to all! I met loads of people over there and really enjoyed myself :D Would LOVE to come back :)

Rebecca, Newcastle (South Shields)
Family with teenagers 12+

2 adults 2 kids 5,10 we went on the 24th June 2007 for a fortnight,we stayed at the Jupiter, having stayed at the Saturno in june 2004 . For us it was fantastic.

andrina, glasgow
Family with Children 11 and Under

well what can i say this was the best hoilday i have ever been on i am 15 and i went on hoilday with my parents and loads of there friend for the first few days i didnt meet no-one and was so bored i justwent swimming and played bingo on the night and watched the entertainment and i also used the internet in the reception. when i meet a few people one night then i might loads there are loads of teenagers there i think it is a family based complex it was amazin i meet so many friends there i would say about 50 ppl maybe more, and all 3 hotels well full of english people. i felt like i was at home sumtimes cuz i was like so many english people. the food was lush just right for ruffy teenagers because there was all different ranges of foods. the entertainment was amazin in the day and in the night. and the staff were so kid and friendly. but watch out for the lifts i got stuck it there twice, first time i was so scared and i was stuck in there for half an hour. its better to use the stairs. hehe go there it is a good relaxing hoilday. the beach isit that far and it is such a nice beach. the shops in the town are really cheap aswell. and there are a few good night clubs to go to aswell.

maria skidmore, bristol
Family with teenagers 12+

Food at this hotel is good. We always managed to find something suitable and they have an ample choice.

There are 3 hotels at this resort and when we arrived 1st April only the Jupiter was open. A few days later though the Marte Hotel also opened to cope with the Easter Long Weekend people (lots of Spanish people visited for the long weekend).

Weather wasn't so good when we were there and people spent a lot of time insided. It was impossible to find anywhere quiet to sit and read or chat "quietly".
Found a room on the 1st floor of the Jupiter but that was quickly also found by kids who seemed to think it OK to play football there and parents were no where to be seen.
Also ended up with lots of adults playing loud board games and if there were 10 at a table they would have 5 conversations at the same time with each trying to be louder than the other (sort of reminded me of geese all gaggling away).

In the evening for the "entertainment" it is more or less impossible to get a table and lots of people end up sitting on the stairs etc. People had a habit of leaving 1 person sitting guarding 10 seats whilst the others were, having dinner, sleeping or whatever.

Would I go back, no.

But if you like busy busy places then maybe it is for you.

Pat McGrorty, Stirliing, Scotland
Family with teenagers 12+

The staff and facilities are excellent at this complex. This, coupled with the excursions, made this a great family holiday. The food was a little repetitive, and the San Miguel tasted somewhat different to that in the local bars, but there is plenty of alternatives. The sports were also well orgainised and quite competitive. Entertainment smacked of 'Butlins on the Med' but there is plenty of choice. The pools are clean and well marshalled and the use of plastic glasses reduces the risk of an accident on the poolside. The rooms are adequate, if not a little dull and cramped.

The only issues we had were the lifts (forever breaking down) and the amount of waste and litter generated by some of the guests. Some people couldn't be bothered to place rubbish in bins less than 2 metres away. However, the place was always clean in the mornings, and the staff battled bravely to maintain high standards throughout the day.

There was a little trouble during our stay when some fighting between boozy groups started, but this was handled well and the perpetraters removed.

The market at Alcudia is excellent, but prices are not always as cheap as the main stores in the port. Always haggle, if you don't get a reduction just walk away.

A visit to the 13th Century walls of the old town is a must for history buffs, with excellent views of the Bay of Pollenca and surrounding areas.

Overall, good value for money, and great for the kids.

Dave Kinvig, Winsford, Cheshire
Family with teenagers 12+

Just returned from 2 weeks at the Jupiter. Reviews made by all people are valid. We found the food to be excellent- plenty of choice each night and food of good quality. The All Inclusive drinks were also good, good range of drinks on offer and only very small queues to get a drink. The rooms are basic and alittle small for 4 people in them, but liveable in!!
The complex is a massive one and was very overcrowded during our recent stay, the pool areas in particular are very busy during the day and not really suitable for the really young children- we tended to use the free hotel bus and go down to the local beach
Where the hotel fell down for us was the noise at night, expecially after midnight. Lots of kids running around banging doors until all hours(defo not the place to go if you have a baby).The night entertainment was ok, had little of chance of getting a seat unless you were prepared to sit down at 6pm ready for the shows starting at 9.30pm.
Overall the Jupiter does offer very good value for money, but the standard of the accomodation is basic and the complex is very noisy and probably to over crowded. During our stay we didn't see anyone drunk or causing problems and the swimming pools were open all the time.

Neil, Cumbria
Family with Children 11 and Under

Overall good value for money - however note some of the other comments - not enough lifts - rooms tired & crowded all valid comments - Most frustrating area though was the fact that it was almost impossible to get seats for evening entertainment.  Food good & staff friendly - if you don't mind the overcrowding and the hustle & bustle of a very busy complex you will enjoy it.

chris, cambridge UK
Family with teenagers 12+

Spent 2 weeks in Saturno. Had fab time. Food catered for most and edible. Room was a disappointment. 2 adults and 3 children had to share 1 basic room. very cramped. no privacy. Lifts were hard work in hotel if family have children. Entertainment poor in the evening but relaxing all the same. staff friendly and helpful. Kids had great time but not much to do for a 2 yr old. Pool very clean. Would recommend and would definately go again.Could easily lose small child though. Need eyes in back of your head.

rachael clarke, manchester, england
Family with Children 11 and Under

We stayed in the Saturno Hotel and I must stay the rooms could do with a makeover and the lifts are a joke only 3 lifts for 10 floors of hotel and with young children its a nightmare, however the food and staff service you could't fault, for kids its great plenty of entertainment, games, pools etc however be prepared its very busy so unless you can cope with lots of people this isnt the place for you and unless you actually obtained a seat in the bar area's outside just after tea you didnt have a chance of getting a seat.

Gleaden, Rotherham
Family with Children 11 and Under

It was so good last year that we are coming back again, this week. As a great hotel we can recommend it. In our view 1st class services and food.

Jane Mary Cocks, Wolverhampton/Engalnd
Mature Couple (36+)

We stayed at the Club Mac Villas which aren't listed here but part of the same hotel group.

The Villas are excellent - 3 bedroomed properties with a pool between 9 villas.  Each villa has a main bathroom and a downstairs shower room/loo - vital with 5 sharing! - and the kitchen is better equipped than our own home with a dishwasher, washing machine and ceramic hob all at your disposal - ok, you don't go away to cook or wash but these all came in handy during the two weeks.

We ate at the Jupiter every meal in the two weeks and even our 6 year old didn't struggle to find anything that appealed.  Breakfast consisted of cereals, toast, croissants, muffins, cold meats and cheeses, dried fruit (apricots etc) and yoghurts.  Then  you could move onto sausages, eggs, bacon (every other day - other day was heated up ham which wasn't so appealing), mushrooms, omlettes etc.  Lunch and dinner tended to be the same kind of dishes in rotation including curries, chips (obviously), various potatoes, roast beef and pork, paellas, nuggets and burgers for the kids (but they DIDN'T HAVE TO HAVE THEM - they could if your child was the kind to eat them for 2 weeks), and desserts to certainly make the sweetest tooth happy.  At mealtimes you could also get drinks in proper glasses - the one thing we missed was having a drink at night out of GLASS not plastic.

The one thing that spoilt this place was the other Brits - really makes you ashamed the amount of waste that went on with the 'All Inclusive - I've paid for it, I'm gonna use it' mentality.

Linda, Warwickshire/England
Family with Children 11 and Under