What our customers say
Had left message when booking that we'd be arriving late, and requested a non-smoking room with a terrace on a high floor. On arrival, offered standard room on first floor, (which we later noticed was a smoking floor). I pointed out my message and request; reception phoned housekeeping requesting a higher floor, and we ended up in what we thought was the best room in the hotel. Whether this had been held back for us or it was pure fluke we'll never know. It was one of only two rooms in the hotel with enormous terraces. Ours had a panoramic view from the Olympic Village to Montjuic; over the old city; Tibidabo in the background; to Sagrada Familia; and the "Gherkin" quite close. None of the standard rooms have balconies. Our air con didn't work. Facilities generally good. Breakfast plentiful but no decent orange juice - fruit squashes and juices all very sweet; good coffee; hot side of buffet poorly cooked, particularly the eggs. Buses, supermarket and beach very convenient. On the whole excellent value with a terrace (chance of getting one probably remote); couldn't recommend a standard room, but possibly just about OK for the money.
Geoffrey Wilkins , Cheshire