What our customers say
My husband and I stayed at the Union for 4 nights in May and found the hotel to be very good and the whole stay very pleasant. The room was clean and bright-it was a little basic however their prices are very competitive and as we were out in the town most of the time we were more than happy with the facilities, and their were no disappointments, I think most of the reviews on this site are accurate.
On the second night we had a meal in the restaurant, and it was excellent. We are both vegetarians, and found a good range of meat free dishes on the menu. The soup starter was delicious, as was the dessert, and the main course was excellent. It was outstandingly good value too (approx £35 for 2 x 3 course meal and drinks).
The staff were very friendly and helpful, we were able to buy tram tickets and book a tour at reception, and the tram stop is outside the hotel so their was no risk of getting lost.
I appreciate other comments regarding the noise from the trams, however we were in a room at the front of the hotel, and whilst you could hear the trams we did not feel the noise was intrusive-and as a plus, the tram service is excellent, clean, fast, frequent and incredibly cheap.
The hotel is ideally placed if you do not want to stay in the main town, it is no more than 15 mins on the tram to the centre of town, and is excellent value for money.
Jackie McCarthy , Shoreham By Sea West Sussex