H10 Lanzarote Gardens

We stayed at the Lanzarote Gardens for a week at the end of April and i cannot fault the resort at all. We have just returned and we miss it already. The Hotel complex is outstanding. We went self catering , we did eat in the hotel buffet the 1st night as we arrived late and we had to get our little girl something to eat, we found the food poor so I would not advise anyone on the all inclusive etc. The childrens facilities were excellent the kids club, playground , entertinment was excellent day and night. Our toddler loved the play ground. The swimming pool was too cold for her to do into too even thouh it did get up to 38oC on our 2nd day. (which is unheard of in April , the locals were even surprised by this ). The Apartment itself was fine,, we stayed in room 277 , 2nd floor and had a slight view of the beach. There is no lifts so be careful if you ask for a top floor. The people in th apartments either side of usere so quiet we did not know there was anyone in them. Costa Teguise is a fantastic resort and the walk form the hotel along the bach to the middle of the resort was beautiful we did this walk 6-8 times a day it is only a 10 min walk. The nights got windy so bring something to wrap up in. I cannot fault anything about the hotel, resort and the transfers we alsbooked thru alpharooms. We will be booking agin through alpharooms. Fantastic service, Fantastic Hotel 5* from us :)

Alison Farrell, Meath,Ireland
Family with Children 11 and Under

My husband and two children girl 7 and boy 9 went to Lanzarote Gardens on 17th Feb for one week and it was the best holiday we have ever had! Accomodation was clean and tidy with maid service every day. Cooking utensils and bowls etc were a little scarce and kitchen area very compact but the essensials were there. Mini club was excellent and the entertainment staff were what made our holiday so special. Kids loved the activities arranged and were even included in two of there evening performances! Entertainment staff work very hard and activities include the adults too. Food in hotel excellent too and plenty of choice at buffet service.We thought this hotel was great value for money and we will definately be back next year.

Jackie Holms, Renfrewshire
Family with Children 11 and Under

We have just returned from a week's stay at Lanzarote Gardens. Having never been to Lanzarote before was not sure to expect, but after staying here in Costa Teguise and visiting Puerto Del Carmen we both agreed we had chosen the best resort. The hotel was in a great location - near to the beach, shops, bars and buses. It is very nicely laid out - feeling of space rather than cramped together. The pools were lovely - though obviously in January very cold ! The only drawback we felt to the hotel was the food - we were self catering and on the first evening paid to go into the restaurant there for dinner and never went back ! But for anyone self catering, such as ourselves, there are lots of great eating places within easy walking distance. Overall - great location, good hotel (just shame about standard of food - but great for self catering, and would return here again on that basis).

Chris & Paul , lancs
Mature Couple (36+)

went back again after 1 year, nothing has changed, staff good always a smile and a hello, kids club very good, mario, the best rep, from the kids club leader to leading role of danny in grease. Food mmmm, breakfast okay but evening meals say no more. Always sunbeds available, if you cannot find any see the life guard (hidden store with them in) Back next year again i have been told

Mike heaton, Leeds
Family with Children 11 and Under

Just returned from a week at Lanzarote Gardens in March 2007 and we tend to echo the previous comments; great place, excellent value, nice and clean, loads of sunbeds, there must be 5 sunbeds for every guest. We loved the evening shows, although these are not ussually our scene; what a great staff team.
We have stayed at other H10 hotels, more luxurious but also more expensive. We were in one of the older rooms, it was a bit tired but disability friendly. The pool was a bit cold  but useable.
We took some food with us need not have bothered as there are loads of really nice restaraunts within walking distance - full english for 2 50e, why bother cooking. Will definitely be back.

KEITH ROWE, ESSEX/ENGLAND
Mature Couple (36+)

Apartment was in the refurbished block and was roomy and clean. We stayed in 1 bedroomed apartment on the third floo, with balcony looking out to sea, this was in a very quiet part of complex and was a sun trap, getting the sun throughout the day. I had actually asked for these specific requirements when I booked and was delighted that Alpharooms had passed on my request to the hotel. Breakfast was nice with plenty of choice ,however due to the amount of guests and kiddies on the complex it was very noisy in the restaurant. Even though this was busy time over New Year and in the school holidays the children were never a problem during the days or nights.

Mr + Mrs Thompson, Co Durham England
Mature Couple (36+)

The lanzarote Gardens is no more than a 3 star hotel as described.the reception area is looking tired and worn and in need of referbishment.
the 1st room we were placed in  was in dier need of restoration, with worn carpets and a dark and worn bathroom suite , "NO FANS" in the room at all.
We were moved to a newly refurbished room, which was a lot nicer with , microwave and ceiling fan,bright white bathroom.  the food was edible, but not a large selection eg - 2 meat dishes, 1 fish , and salad bar.and usually canarian potatoes or chips.
One morning they had colourful choice for breakfast when they placed a tray of cooked sliced carrots out next to the bacon (mmm not for me, i'm full)
The following morning they had fish fingers next to the bacon
( mmmm ! no still full)

that is enough of the moaning.

The POOl area was fantastic, spotlessly clean, the bar food was excellent value for money at lunch time, especially for the children .
The maid services was excellent, room cleaned daily and towels changed daily.
although we did not use the kids club, it was well run with very friendly and enthusiastic staff, who worked extremly hard to make sure that the kids were well entertained.
They also performed most nights as entertainment, the miming to backing tracks was a bit of a shame but their enthusiasum was excellent.
the hotel was well positioned for expoloring Costa Teguise.
The resort was excellent with a numerous selection of bars and restaurants all at resonable prices,just a five minute walk.
The beach front promanade was well lit at night and safe to walk.Also nice and flat, this lead to the majority of bars and resturants.
The beach area had numerous sunbeds and was white sand.
We would recommend El Patio to eat out at in the evening.
The Water park on the Island was good fun but very expensive -21 euro for adults and 15 for childern.only 10 minutes from the hotel by taxi which costs just 3 euros.
There were  height restirctions on many slides of 1 metre 20, which was a major disapointment to our 6 year old who is 1 metre 18.
Although he still had a number of slides he could go on.
My wife states If for no other reason it is worth going just to get whistled at by the life guards( i did not like to tell her they only do this when you are doing something wrong and not as a sign of affection)

I would return

Terry , pembrokeshire/wales
Family with teenagers 12+

we were there during the first two weeks of September and having booked through alpha rooms for the first (and not the last i hope)I was very impressed right from being picked up at airport in the pre-arranged taxi through to the last night of our hols when we watched the Lion King show being performed very professionally by the animation team fron the hotel. well impressed with the whole hotel arrangemant from the loveley room and two balconies to the excellent pool area and the comfortable lounge area of the hotel. It is also situated in an ideal location just 2 minutes from a choice of 3 fine beaches. There is no need to put towels out on the loungers around the pool as there is so many of them. all in all a great holiday and an excellent company to book it through.

Doalty Sweeney, Glasgow,Scotland
Mature Couple (36+)

We had a thouroughly enjoyable stay at Lanzarote Gardens. We normally only book self catering accomodation, as a large part of our holiday involves finding nice places to eat (you'll have no trouble in Costa Teguise - one tip though, do dig around some of the small squares - some are hidden away. One in the jabilo area- great pub called the snug, and there's one particularly nice restaurant called El Patio - service a bit slow, but the food is wonderful!)
Food at the gardens not so wonderful - it's ok if you're not too fussy! Pool and accomodation really nice, and well looked after -maid service every day!
Staff all very friendly, and the entertainment team are superb! Paul, a dutch guy, in particular - we had a great time with them all.
beach tip - sometimes the surf can be a bit much for young ones at the main beaches - go to Jabillo, it's got a break, and is lagoon like - take bread, a snorkel, and feed the fish - it's wonderful.
Hope you have as good a holiday as we did.

Paul Bradley, Glasgow/Scotland
Family with Children 11 and Under

Great holiday overall. Hotel fine- good standard for a 3 star. Resort good for families. I would recommed staying here.

We have 2 children aged 3 1/2 and 1 1/2. The kids club were a little disappointing for us as the baby club was just supervised but there were no organised activities so it was just really free play nad the children weren't stimulated in any way. Our oldest child was allowed into the older club but as that was for 4-11 year olds it was too boisterous- however for older children it was good. There is a small soft play just outside the hotel estuarant and a little playpark which were good. In the older miniclub area there is a larger soft play and an outdoor big climbing frame. You can use these facilities even if the children are not in the miniclub and they are very good.
The swimming pools were very cold and we had to complain and get other guests to complain (we were told to do this by the hotel!) before they would agree to switch the heating on in the middle sized pool. It was just too cold for children without this. There is a small paddling pool which was popular with the children as it was the only one warm enough to play in at times!

Don't book half board as it is really cheap to eat out and the restaurants in the resort are great. You can get breakfast for 2 euros and a sirloin steak was about 10 euros- lots of tapas, grill places and chinese. Food in the hotel didn't look very appealing. We had some friends with us that had actually paid for half board but they only ate in 3 nights within their 2 week holiday as it wasn't that good.

Would recommend hiring a car we hired one for day from Payless cars for 30 euros and dropped it off at the airport the next day to catch our flight home and there was no extra charge. A taxi to the airport is 17 euros so it meant that the overall cost for the days car hire was only 13 euros and the island is worth seeing.

The animation team were excellent- the shows at night were the best I have seen- very professional and well worth seeing. Paul a dutch guy is great. The kids mini disco was aimed more at slightly older children as again it was quite boisterous loads of jumping around.

We had a few cockroaches in the room- apparently they are vey common in Lanzarote- would recommend keeping your plugs in the sinks at all times and blocking up the overflow bit- this seemedto help. We were in block 3 which was refurbished but not to a briliant s

Mr and Mrs Ireland, Torphichen, Scotland
Family with Children 11 and Under

E is for effort and nothing is a problem for people who work in this apparthotel. From recpetion to room cleaners there was always a 'hola' and a smile.
The appartements are a little dated but really clean and the food is so so but if you have one or more kids it is the place to be - especially if like us you have a few overcast days.
A well run creche/ playschool  alongside a good play area and heated kids pool takes the pressure off parents.
Then there is the entertainment team - a group of happy people in their 20s - who run the mini discos as well as the evening shows. They also run poolside activities for all age groups.
They all seem to love kids, remember peoples names, speak 3 or 4 languages and have a lot of fun.
A very impressive bunch of people who make a difference to a holiday.
'hola'

Donal O'Riordan, France
Family with Children 11 and Under

This was our second stay at the Lanzarote Gardens - previously about 5 years ago.

The hotel is well located on one of the busier local roads within the resort.

There is a bus stop right outside the door (every 20 mins to Puerto del Carmen via the sea front at Arrecife, and fares are incredibly cheap by UK standards), plus a taxi rank less than 100 yds away, and five car hire offices within 150yds.

There is a pharmacy and a medical centre right next door to the hotel. Numerous cash machines, a couple of banks, and Las Cucharas commercial centre with a decent sized Netto supermarket, cheap electrical stores, and several cafes/bars are literally just across the road, as is ample free parking if you go for a hire car.

Las Cucharas clean sandy beach is an easy 200yard comfortable stroll across the road and along a short path, and the sea front promenade leads to many more shops, bars and restaurants, as does a moderate, uphill walk of about 400yds along the road the hotel is on, passing the Post Office and Police Station en route.

For walking to other parts of the resort, (and for getting on the bus before all the seats are taken!)we think that the Lanzarote Gardens has one of the best locations in Costa Teguise.

The hotel itself consists of very spacious, carpeted apartments, on three floors spread over several blocks (no lifts - all steps), so whether you are self catering or on half board (which we were) you still have a TV fridge, cooker, crockery etc. The accommodation must be a good few years old now, but the pine furnishings are still in excellent conditions, and everywhere appeared to be spotlessly clean.

Meals are buffet service, with a wide selection of hot and cold dishes for both breakfast and dinner. The clientele seemed to be a mixture of English, German, and Finnish guests in roughly equal proportions, but the food itself we thought was more to Spanish tastes rather than "International", and the dishes didn't vary much from day to day. Breakfast was identical every day, as were the salads and cold dishes for dinner. Only the  soups and the hot meat and fish selections varied a little bit - but Hake and Veal cropped up four times during the week, as the only choices! Even if you are a bit faddy, like me, you certainly wouldn't starve, but by the end of the week, if we had been staying any longer, we would have been glad of a meal out for something different.

Great Hotel with fantastic facilities for both children & adults.
The kids were entertained 24/7 with the Daisy Club, which included a mini-disco every evening.
Our 2 girls aged 4 & 8 had a great time.

For the adults there were daily activities & there was a "Show" on every night.

The hotel entertainers were great !!

Overall a FANTASTIC holiday.

We're booking for 2005 !!!

Derek Folganan, Aberdeen
Family with Children 11 and Under