What our customers say
We stayed at this hotel last year and it was excellent, so we returned last week. We won't be doing so again ! The problem is the eternal one - cut the staff until the complaints become intolerable. (The staff seemed acutely aware of this, many of whom were rather lacking in the jollity department.) At breakfast it was rare for any dirty dishes to be cleared during the meal. The same, though less so, at dinner - how do you enjoy dessert surrounded by dirty starters and main course dishes ? The same with the outside bar area - slow service due to lack of staff. I once asked three times before getting my cheque to sign ! As for an after-dinner drink, we developed a good rule for the waistline - wait 15 minutes and if no one came to take our order, forget it. Three out of seven nights we did just that. Pity - it's a lovely hotel.
Haydn White , Leeds, UK