What our customers say
This hotel was being renovated and it showed! The first room we were allocated smelt of mould, the second room was ok. The lack of pool was a major disappointment for the kids and we should have been informed prior to making a booking (apparently it has been closed for nearly a year). However the staff were very friendly and tried their best to make our stay enjoyable. The first floor including the resturant was very cold but the food was good. The location of this hotel made up for the negative points that have been raised, great for shopping and dining. Unfortunately we would not recommend this hotel until refurbishment is complete.
Alison Tyrer , Lincolnshire