What our customers say
Great location, very central and within walking distance of most major attractions, e.g. The Empire State building, Times Square and Broadway. Reasonably good standard of accommodation but the rooms are very small. It's difficult to get into the bathroom! However the rooms had everything that you might need. The safes don't work though which is apparently due to their 'renovation' project. We were also located in a room that had the external air vent directly outside, so it was very noisy, but I guess all hotel rooms in NYC are noisy. We requested a late checkout i.e. 3 hours later. We were told we could have this if we paid £90 which is half the room rate for the day - this is something which I find quite incredible given that the room was clearly available and I have never been charged before. The concierge and door staff were very good and helpful and needlessly to say respond well to a good tip early on in your stay! Food is excellent as you might expect with an award winning restaurant. Overall satisfactory and adequate for the purposes of a central city break.
Rvinder hayre , UK