What our customers say
Upon arrival, the friendly reception staff allocated me a room on the top (8th) floor. The 2 lifts serving the restaurant were out of order for the entire stay so, having waited 5 minutes for the lift, I was annoyed to find the room was not made up. Back down to reception, and yet again the 2nd room was also not made up! This time the reception lady went to find me a room that WAS ready! Rooms are ok but beginning to look a little tired now. The carpet was stained, one of the drawers was broken in the desk, and there were cracked tiles in the bathroom. Cleanliness was suspect- i dropped a tablet on the bathroom floor and it stayed there for the whole week. I stayed full board and can honestly say the food was excellent! Great english breakfast and almost too much choice for evening meal. Restaurant staff unfortunately did not mirror those on the front desk- woe betide you if you sat in the wrong place at the resturant! It's the 3rd time i've stayed at Margaritas and although it has some issues I would probably stay there again if I could get this rate. It's not 4 star though- 3 star more appropriate.
Stu Edwards , Hove, UK