What our customers say
A very warm welcome was recieved when I arrived late, direct from the airport and this customer expeience continued through the weekend. The manager Sue, noticed we were amiring the wooden carved dog at the entrance and took the time to give us the history, as we had noticed one the same at the Lygon Arms (part of the chain) the weekend before this trip. The bar staff were exceptional and despite been busy with a prom night made you feel like a guest..rare in today's busy life schedule. The Spa, pool, sauna and steam room all worked fine and again friendly reception staff. The area does need a little work as it does look worn out! The location is excellent 100 meters from the Royal mile, 500 meters to Princes street. 10 Mins walk to the Castle..will stay their again.
Robert Wilson , Leamington UK