What our customers say
Well. I've got to say, this is the worst hotel we have ever stayed in! I read reviews before we went & only 1 person had mentioned the nightclub underneath the hotel (which had been called a bar) & they said it wasn't loud?? On our first night we arrived back at the hotel around 11pm & couldn't believe the noise. We thought it would only be on until 2ish so just sort of accepted it - NO it finished at 5am & it was on every night!! The kids kept on getting woke up with bass sounds from the music - it was terrible! The room wasn't cleaned at all - on the third day we asked on reception why it hadn't been cleaned. They said they'd send a cleaner up, they did & the cleaner left us a mop & bucket (no soap) & surface cleaner with a cloth (how nice)! Towels only got changed once in our 7 night stay & we had to request toilet rolls from reception (only one was given at a time - talk about being on a budget)
I would not recommend this hotel to anyone unless you were planning on staying out & partying until 5am when the nightclub closes & you're not really bothered by cleanliness!!
Gina Lacey , Liverpool, England