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Most Popular Questions
What should I do if my voucher hasn't arrived?- How can I make amendments to bookings?
- How do I add reply@email.alpharooms.com and email@email.alpharooms.com to my address book?
- When do I receive the accommodation voucher?
- When is payment due?
- Can I pay online?
- How do I cancel bookings?
- How can I access my booking online?
- Is the Total Price the final price I will pay or are there any additional charges?
- I have a hotel only booking with you but my flight has been cancelled
Recent Entries
- Review prize draw terms and conditions
- What are the different room types?
- Car Hire Competition Terms and Conditions
- What do I do if I can't find my resort or hotel location on your site?
- What do I do if I can't find my destination airport?
- Transfer Descriptions
- The accommodation was available when I made the booking, why does the confirmation screen now state that it will take a further two working days to confirm my booking?
- How do I change my email address?
- How do I cancel bookings?
- Can I still book over the phone?